Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Order received 1 week after scheduled delivery. But after contacting customer service very responsive and offered me a voucher for 5 euros! The products are very good q
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Excellent efficiency
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/03/2021
I was very satisfied with the entire process. The shipment arrived within a reasonable time despite Corona. I liked the good selection. I was unable to fulfill all my wishes with other providers. I thought the packaging was very secure but a little too big. J.K.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
An awful company that send me the wrong product and refuses to answer my mails or messages even though I even contacted them by phone. Money first customers last. Beware before buying anything from these people.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Ordering was easy thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
quick response to email many choices in the various model cordialemen
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Fast delivery nothing to report
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Order handled with seriousness and competence. Plenty of choice. Confian
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/03/2021
No problems, fast shipping. I like it especially for the Revell products that are not so easy to get in Spain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Ordering was easy Ordering was easy, thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
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Response from 1001hobbies
Dear Tim, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
The delivery time is very acceptable. Everything is
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Perfect delivery on time nothing to complain Telephone reception rea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
The products on offer are numerous and cover the needs of model enthusiasts. The site is well organized. The order was well managed and delivered on time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Ordering was easy Ordering was easy, thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
Response from 1001hobbies
Dear Tim, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/03/2021
Great service a guarantee
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/03/2021
Great customer service and very nice contact. A clear recommendation!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
Pretty good service how ever when you send out a shipping notice tell the customer what is being shipped.
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 01/03/2021
They are long delivery time... otherwise everything in the rules
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
Good online service and prompt delivery. No complaints! The Website presentation could be improved by making the navigation better waymarked and clearer. The scene is rather crowded and working out the key 'buttons' that make one's searches work are not as easy to identify as they might be. The constant need to go back to reinstate filters between looking for items and loading up the sales basket might be worth looking at. Once the selection had been made, the service worked as it should very well. Thank you.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2021
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
You shipped the items very fast and… You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
Response from 1001hobbies
Dear James, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
Is a grate store Is a grate store, interesting things, the service is excellent and the shipping fast, good store, five stars
Response from 1001hobbies
Dear Andres, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Is a grate store Is a grate store, interesting things, the service is excellent and the shipping fast, good store, five stars
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Response from 1001hobbies
Dear Andres, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
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Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/03/2021
Neat fast handling good product and no complaining
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Everything is perfect: - Clear, up-to-date website - Constant contact - Fast delivery with careful packaging Mer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Good service. All of the items well packaged and delivered quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
Long delivery time...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
I paid the supplement to have delivery by Colissimo. I was supposed to be delivered on Saturday 27 my order was for a birthdayI was not delivered and I received a message from Colissimo which said that they could not delivertherefore conditions not respected and I can not even contact thembecause their site does not work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Order managed with professionalism in the midst of a health crisis. Total traceability of
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
All's well not
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
You shipped the items very fast and... You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
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Response from 1001hobbies
Dear James, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/03/2021
Excellent and quality
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/02/2021
Everything well and on time
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/02/2021
Very fast delivery Goods as described. Gladly again!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/02/2021
Everything was perfect. No problems.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/02/2021
Perfect as always!
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