Customer reviews of 1001hobbies

no problem. good service

very well packed and protected. Everything is in order. I recommend

Very good site. Order perfect and delivered on time. A great choice for modelling lovers. I recommend

Very good fast delivery

Order placed on Monday evening 301120, processed and dispatched on 31220. Delivery by mondial relais on 101220 picked up on 111220. 3 days to process the order and prepare the shipment is largely satisfactory for a pre-Christmas period when potentially there may be more orders to manage, especially since all the paint cans were well packed with protective bubble wrap, so there was no possibility of them bumping into each other. The only minor disappointment is that I could have collected my parcel a day earlier, but I didn't receive any SMS or e-mail notification informing me of the parcel's arrival at the relay point. I don't think this problem comes from 1001maquettes but rather from mondial relais, so I'll leave the 5 stars. So remember to check the parcel tracking on the mondial relais website in case you too don't receive any notification. Correction: I received the e-mail from 1001maquettes informing me of the arrival of my parcel at the relay point after I had already collected my order and 24 hours after the real moment of availability of the parcel in the relay point. I think this delay must be due to the inertia of the procedure that mondial relais sends the notification to 1001maquettes who then contacts us again. I'll leave you to it, I've got a make-up.

Serious store Fast delivery No hesitation

The site is well organized The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for, I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then, the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far, it hasn't been located.

Thank you to 1001 model kits for the Supermarine S6 seaplane kit I ordered. Every thing came as described and was delivered safely by Hermes. I will look forward to building this kit as I have not built one of these before. Thanks to all concerned for a great service.

Have ordered twice with this company. Awaiting the second order now. First time of ordering from out of England. First order arrived well packaged and in good time. Will definitely use them again.

Good to deal with

Everything as ordered and on time.

Fast and careful delivery

fast delivery

very slow delivery

Very good order quickly shipped and a lot of ch

Bonjour oui toujours satisfait de vos services !!!!!! Good luck to all the team and I hope to order soon on your site !!!!! Despite the dispute I wish you all a happy new year.... cordial

No problem with the order but the delivery took far too long. More than a month is not right...

I am very satisfied. Fast and careful delivery

competitive price and on-time delivery

Neat packaging and very fast shipping. This product lives up to my expectations. The quality is spot on.

Fast delivery

No problems at all. Delivery on time

Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.

Everything went well. Thank you very much.

I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.

3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.

I can't write a review when I haven't… I can't write a review when I haven't received my order

order shipped quickly good service

The person I spoke to on the phone was very pleasant and answered all my questions.

The game ordered arrived on time.

Parcel received on time Very correct parcel Good su

Order and deadline

Excellent order tracking, fast and efficient

Fast, accurate delivery

If the product is out of stock, it becomes complicated. Review communication with customers...

Transaction Ok. Fast shipping

Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred

nothing to complain about

It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism

Very well packaged parcel received on time. Parf