Customer reviews of 1001hobbies

This site makes no indication it is not based in the UK unless you come off their website to see it is actually French. I placed an order on the second of the month and have still not recieved it. I only purchased from this site as they had everything in stock at the time. Although it would have been easier to wait for the items on eModels to come back into stock as it would have arrived sooner anyway and most likely cheaper. Looks as though my review is not a one off a lot of people are having the same issue. I hope these reviews make them decide to change their site information to let us know they are not actually shipping from the UK when you place an order. I have now sent an email to see what can be done regarding the order and have asked for it to be cancelled if they cannot help. I get these are tough times however every other order I have placed has arrived within half the time. As far as im concerned this will be my last order from this site.

I am going to give 3 stars for the following reasons: - In mid-April I placed an order on the website they have a great catalog of many models at affordable prices. - All good in regards to payment report invoice etc. Knowing the situation that the world is going through in general for the CoVid19 I was patient and knew that the shipment would take a little longer to arrive and more having selected the Eco option (although they charge you 10€ shipping but good). -Now comes the problem when I asked for shipping information they replied that the item was not in stock with what I was very surprised because it had been 2 weeks and they told me that now it was not in stock (which would violate their own terms of sale where it specifies that if there is no stock of a product they must notify you within 48 hours). -Well, seeing this setback I asked for a refund because if there is no stock the logical thing to do is to cancel the order. I did not receive a reply. - But to my surprise today I receive the shipment (in perfect condition) later than ever. As a conclusion I understand that we are going through a difficult situation for companies and transports but as a customer opinion I think that the communication between buyer and seller should be improved and above all improve the logistics, why do they tell me that it is not in stock and 5 days later I suddenly receive my order? They could have warned me about it and saved me the worry of not knowing if I would receive my product or the money in case of refund. PS: The 1350 scale model ship is very successful and I will be able to enjoy it.

Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

Everything was perfect fast delivery lots of choice attractive price

bonjour 3 étoiles pour signaler quelques disfonctionnements. quelques erreurs de numérotation sur la notice. 2 paint pots out of 6 arrived unusable (se

Very fast and neat package ??????

I found 1001modelkits.com after searching for 1/72 pilots. They had a good selection and found what I was looking for. I ordered 3x PJ Production pilot packs and place my order on April 1st 2020. After 10 days I emailed them to find out the status of my order. They emailed back saying it was shipped. Since I live in the USA my order did arrive on May 2. Maybe because of the COVID and over seas shipping it took a bit to arrive but my order got here and am very happy.

My order of PJ Production Pilots I found 1001modelkits.com after searching for 1/72 pilots. They had a good selection and found what I was looking for. I ordered 3x PJ Production pilot packs and place my order on April 1st, 2020. After 10 days, I emailed them to find out the status of my order. They emailed back saying it was shipped. Since I live in the USA, my order did arrive on May 2. Maybe because of the COVID and over seas shipping, it took a bit to arrive, but my order got here and am very happy.

My order of PJ Production Pilots I found 1001modelkits.com after searching for 1/72 pilots. They had a good selection and found what I was looking for. I ordered 3x PJ Production pilot packs and place my order on April 1st, 2020. After 10 days, I emailed them to find out the status of my order. They emailed back saying it was shipped. Since I live in the USA, my order did arrive on May 2. Maybe because of the COVID and over seas shipping, it took a bit to arrive, but my order got here and am very happy.

The parcel arrived safely containing my entire order. Products conform. Delivery times are correct for the containment period (1 week in this case).

My order was placed on March 25 and arrived today, May 4. Among other things, I had ordered an avro lancaster model and the pack with the 8 paints. None of the paints match the model. I'm still giving it three stars, as the site is generally very well rated and I'm aware of the difficulties associated with containment, but from a personal point of view I'm very disappointed.

Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Fast delivery

Very good despite the covi

Placed an order based on it being in stock after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere I wish I used a better company.

Ordering was simple had what I wanted delivery date maybe a little longer but in these difficult is to be expected superb

Ordering was simple Ordering was simple, had what I wanted delivery date maybe a little longer but in these difficult, is to be expected superb

perfect model and delivered on time sea

Ordering was simple Ordering was simple, had what I wanted delivery date maybe a little longer but in these difficult, is to be expected superb

Thank you very much for sending our order, which was perfectly in line with our expectations! I wish you all the best for the continuation of your business in spite of the economic crisis.

It's been April 1 and I still haven't received anything.

My order arrived beautifully wrapped. I placed the order on April 13 and it arrived today April 29. Bad communication with the seller but otherwise d

L.S. Helaas ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt dat kan gebeuren maar meer dan 50% is absurd! Een vriendelijk doch zeer dringend verzoek: Doe hier iets aan!!!

Fast and careful shipping. Perfectly conform

The package corresponds to the order

Ordered something April 7. Tracking shows it was sent April 8 and that�s it. Still haven�t received it.

Very good experience I recommend this seller

I still haven't received my order

Good service during difficult times.

Excellent tracking notifications and fast delivery - considering these difficult times

Given the current situation due to health restrictions, I am very satisfied with my order and the speed of delivery.

perfect nothing to say

Very good. Everything in order

Very satisfied but not easy good occupation. Merc

ras compliant products

Out of 12 pots ordered, 2 do not conform. I ordered a steel red and received a steel red pot with dark grey inside. The delivery time was very long, but in a complicated health period, no blame can be laid. Decu on the other hand of these errors for which I'll have to make a new order.

fast, accurate delivery

Very good quality

delivery went well everything is fine the site is a bit messy and lacks explanation but the stock is impressive

Very nice book in the right time despite the sanitary situation.