Customer reviews of 1001hobbies

good experience good choice of products and speed of shipment

Received promptly as advertised

Fast delivery and perfect follow-up. I will come back to your site. Best regards. Bernard BOURQU

We received the material we ordered that we thought was now unobtainable in the market.We are satisfied with both the material we received and the type of delivery.

The products are compliant and shipping is fast and careful. Thanks to all the team

Fantastic customer service.... In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....

Everything conforms

Good quality model and fast delivery

Order conforms to my expectations. delivery time a little long (7 days) but not important for me.

The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!

In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"" they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....

The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!

Fantastic customer service.… In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....

Very good site, the parcel arrived quickly. The products are not very expensive and of good quality. I recommend

Products conformed and delivery time respected, but the items were stacked one on top of the other without any protection in a cardboard-type pouch. Some of the products were made of glass, which could have been shattered if delivered in a glass container.

excellent service

Everything is perfect!

Items match well. Fast delivery. Perfect, thank you.

super site qualité et rapidité au rendez-vo

very good site after several years several orders .i highly recommend very serious very good products fast delivery .very good customer service .i recommend ........

Super fast shipping well protected package in short impeccable serviceab

PerfectFast and in very good condition

The products arrived quickly and were... The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

Serious house delivery as ordered and in a short time.

Impeccable and fast delivery

The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

bonjour pour cette premiére commnde (test)...la livraison a été trée longue la marque de cette maquette n'est pas la meilleure je suis habitué a faire mes maquettes chez d'autres marques russe et allemande 1 commande livraison trés longue....maquette mal découpé trop de barbe ....piece manquante demi-barque ....manque le pavillon russe....piece fragile cassé......I know you're not in the parcel as the box is a bit cracked it must be an old model the parcel received was well protected and well packaged neanmonis I would recommend 1001 maquettes if the models interest me thank you for the catalog I would like to specify that I model boats and submarines recent and old only cordiale

it was perfect!

Goods received very quickly everything ok

Processing time from online order to dispatch is quite long at 6 days. Then there was another very long delivery time. I ordered online on 5.4. the shipment was sent on 11.4. and I received it on 19.4. That's definitely too long for me.

Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10

everything was in accordance with my orders

Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.

Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

for my last purchase, a faultless performance on their part with fast, on-time delivery

Order and delivery went smoothly - it would have been perfect if it had gone a little faster (14 days between order and delivery although the transfer was made on the day of order).

Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

served as soon as possible.......no problems with order tracking, replies to emails, staff attentive to customer needs. serious site i recommend

order received promptly

They sent me back the parcel (international) after a first unsuccessful shipment (lost en route and renvo