Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 346 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 5 stars

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 05/11/2017
Gladly again. The shipping took a little longer but the delivery (from abroad obviously - which took a little longer again) was reliable. I had ordered ""CVN-65 Enterprise Decals"".
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/11/2017
Very good service. Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Order handled very well. As for the model, I had a problem with the decals used to decorate the planes, which were a bit tricky to use... perhaps the model wasn't adapted to my son's age (11), but there was no age indication for this one (patroui
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Very good service. Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2017
Fast service. Product as expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2017
I think that accepting an order without having the product in stock, making the customer wait several months without warning him and waiting for him to phone (at his own expense in Paris) from Belgium to get an answer, which seems to me to be curious to say the least, is not acceptable. The least you can do is warn the customer as soon as the order is placed and let him know that he will have to wait etc... If I have understood correctly, I will receive my parcel this Monday!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
Excellent choice and excellent service, responsive and efficient right through to delivery of the co
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/11/2017
for me they are a very good company, they attend you very well and solve any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
Perfect! What else ?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Quality price nothing to complain delivery time id
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Delivered on time, impeccable models. Very satisfied with the work of the 1001 maquett team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
no review
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
A bit too many tracking mel... Useless since you can track the parcel on the site...
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/11/2017
The shipment took much longer than it was supposed to but otherwise good treatment and the order arrived in excellent condition.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2017
Fast and excellent
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/11/2017
Excellent service and customer service very good. In my opinion the only problem is the price. In my opinion a little high. For the rest perf
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2017
Poor shipping service. I found myself having to drive an extra 5 km in a dense urban environment (I won't draw you a picture...). This spoils the impression of service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2017
Between the order and delivery there are 10 days too long for my taste otherwise for the rest nothing to d
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
Good reception, good attention to needs
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/11/2017
I found the cost of transportation to be expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Quick delivery, product well protected, nickel-plated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
delivered promptly and well packaged right price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
A pleasant surprise: the advertised lead time (14 days) has been seriously reduced (6 days).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
excellent value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
Products as ordered. Delivery on time Good telephone contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
fast, impeccable shipping
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 30/10/2017
Still waiting for response in knowing if the contents of the confenzione is complete I sent attached email with photos of the contents from an initial phone call very friendly the next day I had immediately received response with attached pictures of the descriptive sheets of the model I purchased for comparison I responded with the above photos still not having received response
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
Fast, trouble-free delivery. Wide choice of materials and models I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
good quality
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/10/2017
Thank you for correct delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
1001 maquette is my main supplier and gives me complete satisfaction.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/10/2017
Everything is fine!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
no problem
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/10/2017
Order arrived promptly with no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
Very good both in terms of information and delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2017
Ordered on Friday 13 Oct and shipped on 15 Oct ?...?.. The deliveryman was supposed to drop it off at the relay point on the 21st and didn't do so until the evening of October 24th -? picked up on October 25th, i.e. 12 days after the order was placed! Delivery times are really too long and the mondial relay tracking system works intermittently. ... Too bad. I'm thinking of changing to another site for my next orders, for c
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Verified Buyer
Rating: 3 out of 5
following a purchase from 24/10/2017
My package was never delivered My package was never delivered, because of uncomplete adress according to delivery service. I expect a refund for at least the amount of the returned purchase. In that case i will purchase a similar item but on scale 1/72 instead of 1/144.
Response from 1001hobbies
Dear customer, We will issue a voucher as soon as the product is returned to us so you can make a new order with the item of your choice. Best regards, The 1001Modelkits Team