Customer reviews of 1001hobbies

I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

Very good service, keep it up.

a pleasant site to visit, the bonus being the instantaneous contact for immediate answers. I appreciated this little detail which made my purchase much more personal.

I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

Too bad I can't contact them by phone! I didn't receive an e-mail to let me know when the parcel had arrived. The relationship aspect needs to be improved. Otherwise, I got my parcel on time and I'm satisfied with the service.

I'm very happy with the fast delivery.

received the parcel in very good condition and on time! mer

Very well designed site, I always enjoy using it. Wide choice of layouts. The menus are clear and well designed. The many advanced search options allow you to narrow down the list sufficiently. In the list obtained, the model box drawings are clearly visible without taking up too much space. Packages can be picked up at a nearby relay station. My only complaint is that the search and display time is too long after each click on a search option: 10 to 15 seconds, even though I use a very fast Internet connection. If you have to check 5 boxes to get the list you want, it takes over a minute for it to appear. To reduce this time, I'd need to be able to click on all the desired options first, and only then launch the search.

EXCELLENT 5 STAR TRANSACTION

quality and speed

Very Good very good quality of service fast contact and promise kept for the delivery of N

Hard to find model purchased from 1001 models. Perhaps overpriced for the contents of the box but otherwise all very efficient and well organized. Very satisfied.

Okay order received quickly

The products offered are really many for all needs and of quality. In terms of assistance and information, the service is also of quality. The time elapsed between order and goods arrival considering that the payment is in advance goes a bit long. One criticism for the handling of missing products: the transformation of the value into a discount for a subsequent purchase does not seem correct to me especially in case incomplete orders are repeated.

Unsatisfactory response to damaged goods report. I ordered a Great Planes Giant Big Stik model aircraft which arrived with some damage to the rear of the fuselage. I reported the damage with photographs of both model and packaging and asked 1001model kits for their comments. Having paid over £300 for the model which was to be a special Christmas present (which I had noted on my order) I imagined they would at least have offered to reduce the price as I had received damaged goods. Their reply follows: Dear Sir, I am deeply sorry for the damage. Unfortunately we are located in France and have no solution for repairs in the UK. I suggest that you repair it yourself, this should not be too complicated. Best regards, -- Customer service UK buyers beware.

Great Experience I ordered a model the week before Christmas, not sure it would arrive on time. It came sooner than expected and in good shape.

In my opinion, the best site for model making. Wide choice and excellent service

I received my parcel in time for Christmas. Phew

Great Experience I ordered a model the week before Christmas, not sure it would arrive on time. It came sooner than expected and in good shape.

Easy to order on the site, fast shipping! I recommend this site

Careful processing, fast delivery and eco-friendly customer service.

Fast delivery but model box damaged while package was intact. Too bad for a gift

Unsatisfactory response to damaged goods report. I ordered a Great Planes Giant Big Stik model aircraft which arrived with some damage to the rear of the fuselage. I reported the damage with photographs of both model and packaging and asked 1001model kits for their comments. Having paid over £300 for the model which was to be a special Christmas present (which I had noted on my order) I imagined they would at least have offered to reduce the price as I had received damaged goods. Their reply follows: Dear Sir, I am deeply sorry for the damage. Unfortunately we are located in France and have no solution for repairs in the UK. I suggest that you repair it yourself, this should not be too complicated. Best regards, -- Customer service UK buyers beware.

Glad to find original and inexpensive models

continue like this

Very good, thank you.

Pleasant, reliable experience. I was very pleased with the delivery time and was also pleased to receive exactly what was ordered. A very professional company with good communication from order to delivery.

Pleasant, reliable experience. I was very pleased with the delivery time and was also pleased to receive exactly what was ordered. A very professional company with good communication from order to delivery.

i recommend this site! fast shipping and very good follow-up! i think i'll order again in the future! very satisfied!

The rest was perfect

Delivery time could be better

Very good packaging for the model.2 cardboard packaging... However, the glue was not packaged and I was lucky to get it because the 'cardboard was punctured when it was sent... otherwise

SERIOUS COMPANY FAST AND ON TIME DELIVERY.

Excellent site in its ergonomics. Very simple payment interface. Shipping mode based mainly on the post office, which guarantees optimal quality and a 6-day delivery time. Order and delivery tracking emails. 1001 maquettes is a good surp

well finished product fast delivery

order online for the 1st time for models really very satisfied I will not hesitate again to order and please me in this vast choice that you have in catalog perfect delivery thank you and wish you to spend happy holidays.. cordially cleret j

Delivery on time Package in good condition

fast shipping great model ! no problem ! thank you !

I thought it would be more complicated to buy abroad but it has been the easiest payment by transfer without any problem the package took 22 days and from France has not been much and I think I'm one of the first in Spain to have the model of the Schneidr CA1 of Hobby.

Models Arrived in Great Condition This place is legit.