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G
Rating: 5 out of 5
This is what I ordered, it arrived quickly and in good condition. Everything is OK.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3 and 5 stars
Reset filtersS
Rating: 3 out of 5
I find that the delivery time is way too long, almost 14 days, it's not normal just for model glue.
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I
Rating: 5 out of 5
Item as described and very good communication
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M
Rating: 5 out of 5
Super products, top quality and great prices. Everything I have ordered from 1001hobbies has been delivered very quickly, highly recommended.
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A
Rating: 5 out of 5
Always impeccable
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T
Rating: 5 out of 5
Good offers. Goods of good quality. Good product information. Order and delivery went perfectly.
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F
Rating: 5 out of 5
Pro. and efficient. Highly recommendable merchant. See you soon for future purchases.
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M
Rating: 5 out of 5
a bit difficult at first but my order arrived well in my mailbox
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Response from 1001hobbies
Hello,
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
J
Rating: 5 out of 5
Fast service and tailored to what is offered on your website.
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J
Rating: 5 out of 5
Good preparation and serious follow-up. Well done team.
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J
Rating: 3 out of 5
"Vintage" product. If I remember correctly, the castings were better made back then. I don't recall having to redo all the contours of certain figurines whose plastic was excessively oozing.
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F
Rating: 5 out of 5
Still very satisfied with this brand
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P
Rating: 5 out of 5
Good service and they look for discontinued models.
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P
Rating: 3 out of 5
Adhesive labels impossible to remove obscure the reference on Tamiya paints.
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D
Rating: 5 out of 5
Thank you it was perfect
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L
Rating: 5 out of 5
very good service especially on the hotline service answering customer questions
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P
Rating: 5 out of 5
Although the package arrived a bit dented and after a considerable delay while the shipments are scheduled "by return", everything is fine after all!!!
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G
Rating: 5 out of 5
Fast shipping, serious, nothing to complain about
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J
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
fast shipping
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J
Rating: 5 out of 5
nothing to say everything was perfect
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D
Rating: 5 out of 5
ok
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C
Rating: 3 out of 5
I regret a delay in delivery
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
F
Rating: 5 out of 5
Fast and totally compliant, benefited from a promotion, so very good experience!
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G
Rating: 5 out of 5
Ok good
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W
Rating: 3 out of 5
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
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J
Rating: 3 out of 5
More than a month and a half to receive the order. Several emails received in the first 3 weeks after the order to report delays, while all items were marked as available on the site, then nothing.... It took 2 emails and a message on the site for the package to suddenly be sent without warning more than a month and a half after payment, resulting in missed gifts for a birthday.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
M
Rating: 5 out of 5
Professional and kind
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G
Rating: 5 out of 5
Very good performance
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J
Rating: 5 out of 5
Fast delivery.
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C
Rating: 5 out of 5
Quick order processing, less than 72 hours later I had the product in hand, hats off, great selection and perfect stock visibility.
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C
Rating: 5 out of 5
nothing to report
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A
Rating: 5 out of 5
Ok
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J
Rating: 5 out of 5
The delivery was fast and correct.
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J
Rating: 3 out of 5
very late,
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
J
Rating: 5 out of 5
Good treatment and communication all the time, I received the product a few days after they had it in Repeat without hesitation.
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H
Rating: 5 out of 5
The procurement of the item took a bit long, but otherwise a very good item. The shipping was super fast, would gladly do it again.
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