Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2013
Good company,great stock,everything sent in a timely manner and recommend store. Very good,great stock.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2013
Reliable service I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2013
Had excellent purchase from 1001 and would recommend highly to others. 1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 23/01/2013
very slow shipping, slow customer service response time i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order. i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2013
Had excellent purchase from 1001 and would recommend highly to others. 1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2013
Good company,great stock,everything sent in a timely manner and recommend store. Very good,great stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2013
Reliable service I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2013
I recently discovered this site. I discovered models that I couldn't find anywhere else on the web or in stores. The site is well organized. The order and delivery went very smoothly. conti
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2013
The order was filled in a very timely manner Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2013
very slow shipping, slow customer service response time i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order. i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2013
All is well, that ends well, i suppose... Initial order confusion, and difficult communication. Took time and Email discussions to get order back on track. Order delayed and was split into 2 parts. With delays, order was finely completed.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/01/2013
Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.
Response from 1001hobbies
Dear sir, The reason for this delay is that most of the products have to be transferred from our European location first. Best regards, 1001modelkits
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/01/2013
How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.
Response from 1001hobbies
Dear sir, Your order was shipped from the US on January 11th your tracking number is LN390811422US Best regards, 1001Modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2013
Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.
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Response from 1001hobbies
Dear sir, The reason for this delay is that most of the products have to be transferred from our European location first. Best regards, 1001modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2013
How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.
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Response from 1001hobbies
Dear sir, Your order was shipped from the US on January 11th your tracking number is LN390811422US Best regards, 1001Modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2013
Large selection VERY fast and accurate shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2013
The model car was delivered on time, but the color requested was wrong: we received a red car and had ordered a white one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2013
superb site that I appreciate and would order again and share with friends
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2013
bravo models not found on the market new and delivered carefully! a site to put absolutely in his favorite
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2013
Not very good: I have several addresses registered with 1001 maquettes. I asked for delivery to my home address, but unfortunately the orders are systematically sent to my work address, even though I selected the right address when ordering (this has happened to me twice). I ordered several products indicated as available. Finally I received an e-mail telling me that one product was unavailable, but that the other 2 had been shipped anyway (so far, so good). Then I receive an email with a credit corresponding to the product that wasn't shipped. As I wanted this product, I ordered it on the site a few days later as it was available again. I ordered it but had to pay the shipping costs again. It's a pity when they could have sent it to me separately at no extra cost, as they do.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2013
Buy with confidence Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2013
It's my first order and it's perfect. I received it within 8 days despite the New Year's holidays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2013
Buy with confidence Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2013
Perfect! Excellent service, quick delivery!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2013
Excellent Quick order processing, dispatch and delivery
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/01/2013
Super price for very detailed motorcycles there are four different models in different colors. Amazing what works so everything at this size (1:43) wheels can be turned steering wheel movable partly main stand side stand movable. The delivery time was as threatened but very long O.K. was written in the offer so.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
I placed an order for a model of an ocean liner, which will be superb when my friend has finished it. The only downside is that, of course, like many people, I didn't read about delivery, and so I got screwed, because in my head, having taken the fast delivery option, I'd have it in 1 week max... and when I didn't see the package arrive, I just went to look... so maybe I'll mention it in the e-mail when the transaction is done... Thank you in any case and long life to this
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Perfect! Excellent service, quick delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Excellent Quick order processing, dispatch and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Choice, good prices, excellent service. What else?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
easy to use ordering site excellent responsiveness fast delivery. Nothing to say it was p
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
1001 maquettes has always met my expectations perfectly, both in terms of delivery times and package quality. What's more, the site is pleasant to look at, even when I don't have access to the internet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
to recommend
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/01/2013
Shipping took far too long.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/01/2013
The product fully corresponds to the description so I am absolutely satisfied. But the shipping time was a disaster: order processed on 18.12.2012 order processed on 21.12.2012 handover to shipping company confirmed by email on 24.12.2012 from DHL confirmation of collection delivered here on 04.01.2013. So the parcel was on its way from France to me for 14 days, of which it spent 10 days in the parcel center in Belgium alone. I understand that Christmas and the turn of the year are hot shipping times, but 10 days without any movement in a parcel center is a bit much. The statement in the email said that delivery would take place in 6 to 9 days. That didn't work out at all. MfG Uwe Clausen
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/01/2013
Decals in perfect quality and presentation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2013
Tres bien le site j'ai commandé un corsair en 132eme c'etait la derniere de dispo ( difficile de trouver cet avion dans cette echelle) je me suis renseigné par téléphone '( bien renseigné) pusique la maquette est chez moi . This was my 1st order and I'm thinking of coming back. I highly recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2013
high-quality, well-packaged models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
Ordered Shipped Received Nothing To Report
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2013
No worries from 1001maquettes' point of view, the parcel is in perfect condition and the delivery times were correct for the Christmas period. However, the Colissimo clowns gave the parcel to one of my neighbors, even though the post office is only 20 metres from my home, without asking me for the person's identity or giving him mine... It's really irresponsible behavior knowing that I was in a hurry to offer this parcel.... In short, no hard feelings, but your managers should have a little chat with the Post Office or their president.
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