Customer reviews of 1001hobbies

4,2 /5

Based on 40 687 published reviews

5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3 and 5 stars

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Nordinee B.

Published on 06/05/2025 à 10h04 following a purchase from 20/04/2025

Superb products, I am delighted to highly recommend, super quality!

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Yoann J.

Published on 05/05/2025 à 12h08 following a purchase from 27/03/2025

Nothing to complain about, it was perfect

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Gaëtan M.

Published on 05/05/2025 à 11h10 following a purchase from 15/04/2025

Small incom

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Frank E.

Published on 04/05/2025 à 13h55 following a purchase from 10/04/2025

Fast delivery. The package arrived on the agreed date.

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Jocelyne B.

Published on 03/05/2025 à 15h59 following a purchase from 15/04/2025

perfect

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Marc R.

Published on 03/05/2025 à 08h14 following a purchase from 15/04/2025

very good

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Hyun L.

Published on 03/05/2025 à 02h30 following a purchase from 15/04/2025

Kind responses, fast delivery

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Matteo R.

Published on 02/05/2025 à 17h07 following a purchase from 15/02/2025

Great service! It took a while for the shipping, but they were hard-to-find items at a great price!

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Manuel J C.

Published on 02/05/2025 à 13h09 following a purchase from 30/03/2025

Unbeatable

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Michael F.

Published on 30/04/2025 à 12h33 following a purchase from 28/03/2025

Exactly as promised, safely shipped!

Jose M. A.

Published on 30/04/2025 à 07h53 following a purchase from 01/04/2025

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Nicolas G.

Published on 29/04/2025 à 16h51 following a purchase from 09/04/2025

I was satisfied with my order, even though it was delayed.

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Response from 1001hobbies Published on 05/05/2025

Hello, Thank you for your feedback and we apologize for this incident. We are sincerely sorry for the processing delay of your order. This delay is related to a change in logistics provider, which temporarily disrupted our organization and shipping times. However, we are pleased to learn that, despite this setback, you were satisfied with your order. Rest assured that we are doing everything necessary to restore optimal service as soon as possible. Thank you for your understanding, 1001hobbies

Jayson V.

Published on 26/04/2025 à 17h17 following a purchase from 09/04/2025

Excellent purchasing service! However, plan ahead when it comes to ordering. Delivery times are often not respected, especially since shipping costs are very high.

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Eric W.

Published on 26/04/2025 à 12h36 following a purchase from 28/02/2025

So happy to have received my kit quickly!

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Jessica M.

Published on 26/04/2025 à 10h16 following a purchase from 07/04/2025

Good purchase, perfect delivery.

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Joaquín N.

Published on 26/04/2025 à 05h53 following a purchase from 20/03/2025

The order was delayed a lot in being served, it was first available and then it was not, but the order was already paid for.

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Response from 1001hobbies Published on 05/05/2025

Hello,

Thank you for your comment.

We understand your frustration with the delivery time and would like to clarify a few points. The product HMS Eskimo 1941 was listed as available, which means it was on our supplier's list, but not necessarily in immediate stock in our warehouses.

In your case, the product had to be specially ordered from the supplier, which required additional time before shipping. We apologize if this was not clear at the time of purchase.

We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

Sincerely,
1001hobbies

Marco S.

Published on 26/04/2025 à 04h16 following a purchase from 15/04/2025

After receiving the advice through customer service, I purchased the thinner they recommended, which turned out to be perfect.

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Nicolas C.

Published on 25/04/2025 à 18h10 following a purchase from 17/04/2025

Order as described Fast and careful shipping

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Laurent C.

Published on 25/04/2025 à 11h47 following a purchase from 30/03/2025

Very good products, fast shipping and excellent tracking.

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Yves A.

Published on 25/04/2025 à 11h00 following a purchase from 09/04/2025

Very well packaged and fast

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Jordi M.

Published on 25/04/2025 à 10h50 following a purchase from 01/04/2025

Excellent

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Jean-Philippe S.

Published on 25/04/2025 à 10h20 following a purchase from 18/04/2025

Fast, careful shipping, and in accordance with my order, thank you for your seriousness!

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Luis P.

Published on 24/04/2025 à 19h43 following a purchase from 02/04/2025

Excellent

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Walter R.

Published on 24/04/2025 à 16h31 following a purchase from 03/04/2025

Thank you what I need color paints for model. 👍

Céline M.

Published on 23/04/2025 à 16h32 following a purchase from 03/04/2025

The item was out of stock and I had to wait about 1 month before it became available, but I was regularly informed and then the delivery was quick.

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Régis H.

Published on 23/04/2025 à 06h20 following a purchase from 17/04/2025

Perfect experience. Thank you. Régis

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Bert H.

Published on 22/04/2025 à 15h28 following a purchase from 15/04/2025

Quick shipment and nice item. Consider a way to ship cheaper by folding the box and sending it in an envelope.

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Denise B.

Published on 22/04/2025 à 11h04 following a purchase from 17/04/2025

arrived well and the packaging is perfect.

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Chillvian C.

Published on 22/04/2025 à 09h45 following a purchase from 09/04/2025

I ordered 3 items but only 2 were there. Even though the 3rd one is not here yet, they have already shipped the first 2. Now just waiting for the last package, but I have full confidence in it!

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Philippe H.

Published on 22/04/2025 à 09h35 following a purchase from 16/04/2025

fast and clean but you can improve the package protection. For level 5 models, it was more than limited! thank you

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Ann G.

Published on 22/04/2025 à 07h58 following a purchase from 23/03/2025

Large selection of many types of puzzles.

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Pierre R.

Published on 22/04/2025 à 07h31 following a purchase from 08/04/2025

MODEL OF THE MARNE TAXI CONTAINING TOO SMALL FRAGILE PARTS

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Cailotto G.

Published on 21/04/2025 à 17h09 following a purchase from 12/01/2025

Coretti

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Gerard B.

Published on 21/04/2025 à 15h01 following a purchase from 07/04/2025

very good

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Piero Michele D.

Published on 21/04/2025 à 14h14 following a purchase from 05/04/2025

Everything is excellent

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Philippe L.

Published on 21/04/2025 à 13h14 following a purchase from 16/04/2025

Hello Ladies and Gentlemen, I have received the ordered products quickly and well packaged. No problem, have a nice day.

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Bernadette M.

Published on 20/04/2025 à 13h13 following a purchase from 10/04/2025

Excellent

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Amadeo P.

Published on 20/04/2025 à 11h48 following a purchase from 10/04/2025

Speed and reliability, everything perfect

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Guy M.

Published on 20/04/2025 à 07h15 following a purchase from 24/01/2025

perfect purchase

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Pascal T.

Published on 19/04/2025 à 18h17 following a purchase from 10/04/2025

Everything was perfect

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