Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Received on time, very good site for the models in my case, I highly recommend.
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Response from 1001hobbies
Thank you very much for your feedback and recommendation! We're delighted that our site is suitable for your models. See you soon for new orders!
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Sylvain F.
Rating: 5 out of 5
following a purchase from 19/12/2024
Fast delivery. Ordered Thursday evening, delivered Monday morning.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the speed of delivery met your expectations. See you soon for new orders!
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sylvie J.
Rating: 5 out of 5
following a purchase from 28/11/2024
All ok
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Response from 1001hobbies
Thanks for your feedback! Glad everything went well. See you soon!
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Cédric C.
Rating: 5 out of 5
following a purchase from 20/11/2024
PURCHASE AND DELIVERY AS EXPECTED. IT'S PERFECT.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything met your expectations. See you soon for another perfect order!
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claude R.
Rating: 5 out of 5
following a purchase from 02/12/2024
J4AI T2L2PHON2 FOR I phoned to ask for clarification regarding the delivery of part of the order and was very well received by a nice lady who gave me the necessary information. for the rest no problem either, products conform, well packaged.
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Response from 1001hobbies
Thank you for your detailed and positive feedback! We're delighted that our customer service team was able to help you efficiently and that you were satisfied with both the products and the packaging. See you soon for your next purchases!
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Federico P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Excellent seller very simple and intuitive navigation excellent value for money very helpful in communications quick shipping
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Steven H.
Rating: 3 out of 5
following a purchase from 25/11/2024
This review could have been worse. The item shipped was not what I ordered, and communication with their customer service was complicated by the fact that they are located in France creating time and language barriers. However I do feel that they cared and did show concern for the issues, even if they couldn't resolve them, so I gave them the benefit of the doubt.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Wenbo Y.
Rating: 5 out of 5
following a purchase from 13/12/2024
Another good order.
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Response from 1001hobbies
Thank you for your loyalty! We're delighted that everything goes smoothly every time. See you soon for another successful order!
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gilles M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Perfect, very good, don't change a thing.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that you're satisfied and will do our utmost to keep it that way. We hope to see you soon!
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Bianca V.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivered quickly ( within 1 week) and neatly packaged.
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Eric I.
Rating: 5 out of 5
following a purchase from 25/11/2024
Order delivered as expected
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Response from 1001hobbies
Thank you for your feedback! We're delighted that your order was just what you were looking for. See you soon for your next purchases!
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David S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very fast and good customer service, everything as ordered gift wrapped and arrived just in time. I will definitely order my next models here again.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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thierry S.
Rating: 5 out of 5
following a purchase from 18/12/2024
very complete model leisure site for all, with competent and efficient customer service for order problems (product error)
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Response from 1001hobbies
Thank you very much for your detailed feedback! We're delighted that our site and our customer service were able to meet your expectations, even in the event of a problem. Your satisfaction remains our priority. See you soon for your next orders!
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Nicolas D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. We hope to see you soon!
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Alfonso C.
Rating: 5 out of 5
following a purchase from 14/12/2024
everything perfect
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything was perfect. If you need anything else in the future, don't hesitate to contact us, see you next time!
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Alex N.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good delivery, neat and on time.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the delivery was on time and with care. See you soon for your next orders!
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Fabrice L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent site, excellent communication, in my personal opinion I recommend it,
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Response from 1001hobbies
Thank you so much for your enthusiastic feedback! We're delighted that you like our site and our communication. Your recommendation warms our hearts. See you soon for new experiences with us!
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Manuel E.
Rating: 3 out of 5
following a purchase from 20/11/2024
The stated delivery time was incorrect: Instead of one week, I had to wait four. However, the customer service and packaging were excellent.
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Michel E.
Rating: 5 out of 5
following a purchase from 29/11/2024
Thank you to all the team. I would also like to thank the person I contacted by phone for listening to me and satisfying my request. I have never been disappointed with 1001 hobbies.
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Response from 1001hobbies
Thank you very much for your warm feedback! We are delighted that our team was able to meet your expectations and that you are satisfied with our services. We appreciate your loyalty and will continue to do our best to satisfy you. See you soon for new orders!
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Janine M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. See you soon for new orders!
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Laurence D.
Rating: 5 out of 5
following a purchase from 17/12/2024
It was very good, fast as I like.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery lived up to your expectations. See you soon for your next orders!
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Roberta B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Accurate, fast and reliable
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DANIEL M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivered in one go, as requested, and as per my order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery met your expectations. See you soon for new orders!
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Antoine J.
Rating: 5 out of 5
following a purchase from 19/12/2024
Items delivered within the time announced when ordering
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery times were respected. See you soon for your next orders!
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Rob S.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was a bee skeptical about 1001 hobbies since I had read the reviews But I received my order very quickly In other words just toppppp also well packaged Will definitely order something again Thanks
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Leander B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great online store, reasonably prompt delivery.
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MANUEL B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and serious site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our site. See you soon for your next orders!
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John S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good service, stuff arrived in the estimated delivery slot.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 13/11/2024
3 orders (in stock and staggered delivery) perfect, this 4th one much longer (maybe it's the period that made it so ...) but in the end perfect delivery; Thanks to the team
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Response from 1001hobbies
Thank you very much for your detailed feedback! We understand that the period of high demand may have led to longer delays, and we are pleased that your order finally arrived in perfect condition. Thank you for your patience and understanding. The whole team thanks you, and we hope to see you again soon for your next orders!
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Frederic C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Received on time and in perfect condition
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order arrived on time and in perfect condition. See you soon for new orders!
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EA B.
Rating: 3 out of 5
following a purchase from 12/12/2024
Order received but took more than a week. Packaging was torn but fortunately everything was still in it.
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Josef S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Absolutely top, highly recommended!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Gino M.
Rating: 5 out of 5
following a purchase from 17/11/2024
TOP
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre S.
Rating: 3 out of 5
following a purchase from 05/12/2024
Very difficult to exchange a defective product
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Response from 1001hobbies
We are sorry to hear that you have encountered difficulties in exchanging a faulty product. We understand that this can be frustrating and apologize for the inconvenience. We will pass on your feedback to our team to improve this process. Please do not hesitate to contact us directly for any assistance, we will do our best to resolve the situation quickly.
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Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
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Response from 1001hobbies
Thank you so much for your great feedback! We are delighted that everything went perfectly, from search to delivery. Your recommendation means a lot to us and we're happy to be able to offer you a hassle-free experience. See you soon for your next orders!
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michel C.
Rating: 5 out of 5
following a purchase from 10/12/2024
wide choice good order tracking
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our wide selection of products and the follow-up of your orders. See you soon for new shopping experiences!
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Christopher R.
Rating: 5 out of 5
following a purchase from 02/12/2024
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Roger F.
Rating: 5 out of 5
following a purchase from 29/11/2024
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit.
The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services.
It is equally possible that the US or French Customs Departments damaged the shipping box.
The model kits box even got some creases and could be seen from the half destroyed shipping box.
In other words, the model kit's box got beat up pretty good during shipment.
The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call.
All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Christine T.
Rating: 3 out of 5
following a purchase from 03/12/2024
For the second order Product conforms order very well on the other hand delivery not fast and sent after complaint too bad
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the product meets your expectations, but we regret the delay in delivery and the need for a complaint. We are working to improve our delivery times to avoid this kind of inconvenience. Thank you for your patience and understanding.
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Lars W.
Rating: 5 out of 5
following a purchase from 02/12/2024
Top product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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