Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3 and 5 stars

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Stefan Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
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Philippe D.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect to our expectations
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything met your expectations. See you soon for your next orders!
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Andreas S.
Rating: 5 out of 5
following a purchase from 01/12/2024
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean-Marc B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, very good site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like the site. See you soon for new orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our professionalism and the responsiveness of our customer service have met your expectations. We look forward to seeing you again for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to know that you were fully satisfied with our professionalism and the responsiveness of our customer service. See you soon for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that our professionalism and the responsiveness of our customer service have satisfied you. We look forward to hearing from you again soon!
M
Maurizio G.
Rating: 5 out of 5
following a purchase from 07/12/2024
very good, I also made an exchange when I placed my order and they shipped everything correctly
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Francis G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product conforms and price contained
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the product meets your expectations and that you're happy with our prices. See you soon for new orders!
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JEAN MICHEL B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Wide choice on the site. On time delivery.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide range of products and on-time delivery met your expectations. See you soon!
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Franck T.
Rating: 5 out of 5
following a purchase from 09/12/2024
Neat parcel, fast delivery. Perfect, thank you!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that everything went perfectly, from packaging to delivery. See you soon for your next orders!
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Marco B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very well stocked great prices
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DANIEL & NELLY L.
Rating: 5 out of 5
following a purchase from 07/12/2024
super site, easy communication because the information and details are clear, precise, serious site;
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciate the clarity and accuracy of the information on our site. Your trust and encouragement motivate us to keep improving. See you soon for new orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 27/11/2024
The delivery was flawless. There was quite a long time between ordering and delivery but I understand that as a store you can't have everything in stock and will have to order first. There was useful info about the progress of the order on the website.I highly recommend this store!
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Andrea S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Product absolutely in accordance with the description. Very fast delivery time considering also the period.Cunsigliatissimo!
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Pascal F.
Rating: 5 out of 5
following a purchase from 02/12/2024
The paintings and models correspond very well to my order. I find the delivery a little long. Thank you very much.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the paintings and models correspond to your order. We understand that delivery may seem a little long and apologize for the delay. We do our utmost to improve the speed of our shipments. Thank you for your patience and see you soon!
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juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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James S.
Rating: 5 out of 5
following a purchase from 11/12/2024
Delivered on time and great price.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order arrived on time and that you're happy with the price. We look forward to serving you again!
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Ian F.
Rating: 5 out of 5
following a purchase from 02/12/2024
Ordered items not available in the UK. Arrived two weeks later all correct and well packaged. Ordered and then read some poor reviews but for my order excellent. Happily order again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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FRANCESCA S.
Rating: 3 out of 5
following a purchase from 06/11/2024
The item was in stock at the time of the order and the arrival expectation was about 7 working GG, after the purchase it was unavailable but coming from the supplier .... I tried calling 2 or 3 times at different times customer service and never got to talk to anyone, worried because it was the first order I tried to contact them via form and also via verified reviews, after this happened and after 3 weeks of waiting then the package was packed and shipped.... Arrived after a month of waiting was compliant.....I recommend the site to review the information provided on availability, shipping and 'arrival of products, if I had been informed about the long waiting period I would not have worried, I recommend the site to improve customer service. I advise customers to take for time if it is a gift, in the end everything arrived as promised but it took a while.
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Karol L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything is great
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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francoise B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Very satisfied thank you Nothing to add
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied. See you soon for new orders!
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William H.
Rating: 5 out of 5
following a purchase from 23/11/2024
Good site for acquiring models. No problems with service or delivery period. Highly recommended
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Annelies P.
Rating: 5 out of 5
following a purchase from 26/11/2024
Fast delivery
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Christopher B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Another good transaction, always kept updated of any delays, not 1001 Hobbies fault. My go to place for all my modelling needs.
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Response from 1001hobbies
Thank you so much for your kind words! We're glad to hear that you were kept updated and that everything went smoothly despite the delays. We truly appreciate your trust and loyalty. It's always a pleasure to serve you for all your modeling needs. Looking forward to your next visit!
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Thierry D.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great delivery as usual.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the delivery met your expectations, as always. See you soon for new orders!
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Massimiliano M.
Rating: 5 out of 5
following a purchase from 27/11/2024
All ok, slightly long delivery time.
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HAEGELIN L.
Rating: 5 out of 5
following a purchase from 11/12/2024
perfect.
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Response from 1001hobbies
Thank you! I'm glad you're satisfied. Feel free to reach out anytime!
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va Y.
Rating: 3 out of 5
following a purchase from 02/12/2024
If you don't, there's no point in lying.
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Response from 1001hobbies
We understand your frustration and sincerely apologize for any delay. We make every effort to meet our advertised deadlines, but sometimes unforeseen circumstances arise that are beyond our control. We appreciate your patience and do our utmost to improve our services. If you have any questions or concerns, please do not hesitate to contact us.
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MARIE H S.
Rating: 5 out of 5
following a purchase from 13/12/2024
fine
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Response from 1001hobbies
Thank you so much! We are delighted that everything went well. See you soon for new orders!
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PASCAL S.
Rating: 5 out of 5
following a purchase from 07/11/2024
Despite problems with the manufacturer, very good follow-up/information and persistence for a good end result.
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Response from 1001hobbies
Thank you very much for your patience and positive feedback! We're delighted that, despite the problem with the manufacturer, you appreciated our follow-through and perseverance in ensuring a satisfactory end result. Your trust is precious and we always do our best to offer you the best possible experience. See you soon!
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Corrado V.
Rating: 5 out of 5
following a purchase from 10/12/2024
Ok good catalog
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Sovithiea K.
Rating: 5 out of 5
following a purchase from 07/12/2024
Great site and no problems with delivery.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that everything went smoothly, from the website to delivery. See you soon for new orders!
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Frédéric L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Impeccable, time between order and delivery super fast
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of our service has met your expectations. See you soon for new orders!
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Eric V.
Rating: 5 out of 5
following a purchase from 15/12/2024
I am delighted with my purchases from 1001 hobbies. The products correspond exactly to my expectations. I'm never disappointed.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that our products meet your expectations and that you are always satisfied with your purchases. Your loyalty is greatly appreciated, and we look forward to serving you again. We hope to see you soon!
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Stefan Z.
Rating: 5 out of 5
following a purchase from 23/11/2024
Everything you are looking for can be found here, and the delivery is precise and well packed, highly recommended as a modeler to store here.
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Régis L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Quick and easy ordering and delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the order and delivery went quickly and smoothly. See you soon for new orders!
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RENE A.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Thank you very much for your excellent feedback! We are delighted that our service has met your expectations. We appreciate your recommendation and thank you for your trust. We hope to see you soon!
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Alain V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Everything perfect
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Response from 1001hobbies
Thank you very much for your feedback! We're glad everything went perfectly. See you soon for new orders!
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SYLVIE P.
Rating: 5 out of 5
following a purchase from 12/12/2024
On time - perfect
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that the deadlines were met and that everything went smoothly. See you soon for new orders!