Customer reviews of 321cbd

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9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2, 3, 4 and 5 stars

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G
Guillaume
Rating: 5 out of 5
following a purchase from 31/08/2022
To this day, I'm not disappointed. Both on price (regular promotions) and on quality and delivery. A job well done!
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Murielle B.
Rating: 5 out of 5
following a purchase from 30/08/2022
good price good quality, fast order processing and delivery
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patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Super I recommend
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patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Au top.super
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Chica L.
Rating: 2 out of 5
following a purchase from 29/08/2022
The site is well designed and the prices are affordable, which is a big plus point! This site was recommended to me by a friend, who is very satisfied. However, not having received my order despite the fact that it says "delivered to my mailbox" on September 5th, I took the liberty of writing them two emails to which I still haven't had an answer. I've had to pay for more than 100? I would have liked to have been able to give you my opinion on the different varieties I had ordered...but for the moment, it's going to be complicated...?
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Response from 321cbd
Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.
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Quentin B.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very good quality, just needs a little more choice for more potent weed, but otherwise perfect.
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Gilles D.
Rating: 1 out of 5
following a purchase from 29/08/2022
For the first time, I'm disappointed with the customer service, impossible to reach them over 2 days, voicemail, and no response to an email sent 4 days ago... On the other hand, I received a notice of satisfaction. Well, these things happen. The fact remains that I'm still an officionados. A pluche...
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Response from 321cbd
We always strive to offer an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. In view of the high volume of traffic during our previous promotional offer. Customer Service does its utmost to respond to every request. Satisfaction e-mails are sent automatically. Our after-sales service remains at your entire disposal. The 321CBD team.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/08/2022
Fast and discreet delivery good cbd
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Sylvain A.
Rating: 4 out of 5
following a purchase from 28/08/2022
Clean satisfied fast delivery corect taste corresponds to the advertisement on 10 I will put 7 on 10 on the quality of the cbd better than in the sector and at a reasonable price and perfect packaging go 8 on 10 is my 4 stars on 5 good continuations
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Jean phili B.
Rating: 5 out of 5
following a purchase from 28/08/2022
Site nikel??
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Aurélie
Rating: 5 out of 5
following a purchase from 28/08/2022
Always on top - fast and efficient!
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Quentin B.
Rating: 4 out of 5
following a purchase from 28/08/2022
Very good site, choice, follow-up, simplicity, the articles are good and the discounts or gifts sometimes offered incite to order always via this site.
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Sinan U.
Rating: 4 out of 5
following a purchase from 28/08/2022
Hello very satisfied with the site fast delivery
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MOUSSET J.
Rating: 5 out of 5
following a purchase from 28/08/2022
Quite satisfied from day 1 with 1 without going up to 3. Seems interesting for me who only knows oil for anti-pain and relaxing use.
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David B.
Rating: 1 out of 5
following a purchase from 27/08/2022
First order and moreover sponsored by a friend I did not receive like her the small grinder which was offered to him at the time of his first order then on a bag of the 3 ordered instead of having the 5g envisaged I had only 4g I sent via the site a message to explain the situation and my disappointment further to that and 4 days later still no answer..... I don't find this very serious.... So yes, the deliveries arrive on time, yes, the products are of excellent quality.... But the welcome on the site, the weight of the bags and the commercial return is really average.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. During your exchange with our customer service, our representative responded to your request. As explained in your previous exchange, the offer of free grinders was of limited duration, and was also a limited offer depending on stock. We invite you to send us a photo of the product closed and sealed with the weight indicated when you weighed it. This will enable us to forward your request to the relevant department, so that we can resolve the dispute. We are still waiting for your return... Our after-sales service remains at your entire disposal if your parcel has suffered an incident, or other, we can agree on a solution together. The 321CBD team.
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Nicole R.
Rating: 3 out of 5
following a purchase from 27/08/2022
Difficult to dose Always difficult to put to sleep
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Response from 321cbd
Thank you for your feedback. A 10 ml bottle of Full Spectrum Nerobi 10% CBD oil contains approximately 200 drops of 5 mg CBD each. In general, consumers take between 50 mg and 250 mg of CBD per day, or 10 to 50 drops per day. Of course, this dosage varies from person to person, depending on their needs, pain, feelings and experience with CBD. Although there's no risk of overdosing or side effects with this natural product, it's best to start with a low dose and gradually increase to maximize the benefits of CBD. If after a few weeks the desired effects are still not present, we invite you to switch to an oil with a higher CBD content. The 321CBD team.
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corinne C.
Rating: 5 out of 5
following a purchase from 27/08/2022
Fast and discreet shipping quality product I recommend
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cyril H.
Rating: 5 out of 5
following a purchase from 26/08/2022
Hello, I am very satisfied with your service.
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Marie Therese M.
Rating: 5 out of 5
following a purchase from 26/08/2022
a lot of pain, fractures, in a wheelchair, I suffer 24/24without acu-pan 20 and voltarene 100 hemp oil has relieved me well, and after morphine and opium it's all the difference nothing beats natural
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sebastien A.
Rating: 5 out of 5
following a purchase from 26/08/2022
Very serious site offering very good quality, both in terms of products and after-sales service! An excellent experience for me. I can only recommend it.
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Mony
Rating: 4 out of 5
following a purchase from 26/08/2022
Hello, It's a bit early to be very objective about CBD because I've only been using it since last Friday, less than a week ago, but I must admit that my neck hurts less and my knees hurt more when I take 5% at a rate of 6 drops a day. I also give some to my 14 1/2 year old dog, who has trouble getting up, and I've noticed a slight improvement! We'll have to wait a little longer, I think, but the results are promising!
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Ga?tan L.
Rating: 5 out of 5
following a purchase from 26/08/2022
Best site with the best products at unbeatable prices
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Client
Rating: 5 out of 5
following a purchase from 25/08/2022
Very good, I recommend
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Mickaël
Rating: 4 out of 5
following a purchase from 25/08/2022
Satisfactory product, nothing to say apart from the price of CBD, which I still find a little expensive compared with "real" weed.
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Coni M.
Rating: 5 out of 5
following a purchase from 25/08/2022
Super site, highly responsive after-sales service (if there's a problem with an order), never disappointed.
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alaa E.
Rating: 5 out of 5
following a purchase from 24/08/2022
perfect and strong enough
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Jerome
Rating: 5 out of 5
following a purchase from 23/08/2022
As described and delivered relatively quickly, I recommend
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C. G.
Rating: 5 out of 5
following a purchase from 22/08/2022
Good quality product.
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LESBURGUERES
Rating: 5 out of 5
following a purchase from 21/08/2022
Fast delivery Quality product Regular offers
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James N.
Rating: 5 out of 5
following a purchase from 21/08/2022
At the top! Sav perfect??
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ALETH G.
Rating: 5 out of 5
following a purchase from 21/08/2022
Excellent product, fast delivery, competitive price
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STEPHANE C.
Rating: 5 out of 5
following a purchase from 21/08/2022
Good product, identical to the photos
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Jennifer
Rating: 5 out of 5
following a purchase from 20/08/2022
My 9-year-old boxer dog is full of osteoarthritis. She had an attack last April and I couldn't relieve her, I even thought that if it continued I'd have to have her put down. But someone told me about some basic treatments, including cbd oil, and since then my dog has been doing much, much better.
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Cynthia H.
Rating: 3 out of 5
following a purchase from 20/08/2022
Moon rock was drying up, when it usually doesn't.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
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Alirami S.
Rating: 5 out of 5
following a purchase from 20/08/2022
Order well received as usual correct price
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H?risson
Rating: 5 out of 5
following a purchase from 20/08/2022
Super! Total relaxation, efficient
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Lau
Rating: 5 out of 5
following a purchase from 20/08/2022
Following multiple orders, the products correspond to the offers as well as to my expectations, fast and compliant delivery.
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Gilles D.
Rating: 5 out of 5
following a purchase from 19/08/2022
Ras. Delivery, quality, no more. Big up 321cbd
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Arbuste
Rating: 5 out of 5
following a purchase from 19/08/2022
Quality at attractive prices, periodic special offers, and an attractive referral program
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Christelle C.
Rating: 5 out of 5
following a purchase from 19/08/2022
I'm really satisfied with the products, whatever the variety. Quality, quantity and relaxation are always there. 48-hour delivery guaranteed. I recommend this site and their seriousness. What's more, the rewards for each order allow me to save on subsequent orders. Thank you 321 team!
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