Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

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M
Michel
Rating: 1 out of 5
following a purchase from 23/10/2022
Absolutely no effect Disgusted 31
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Response from 321cbd
Hello, Thank you for your comment and we are sorry to hear that our products are not suitable for you. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. Dosage may vary from person to person, depending on weight, body type and needs. There's no such thing as a perfect dose, because everyone reacts differently to CBD. The 321CBD team
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Ergota
Rating: 1 out of 5
following a purchase from 21/10/2022
I've been ordering from this site for 2 years or more. -Price largely questionable compared to the trade found in town. - Delivery time "48h" when I'm delivered 4 to 5 days systematically. -The quality of the flowers is also average, I often find flowers with huge branches that count in the weight of the blow and seeds. Several messages, no reply. Thanks aurevoir.
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Response from 321cbd
Hello, We are sorry to hear that your experience with us was not up to your expectations. We would like to rectify the situation, so please contact us by email or telephone to resolve this issue. The 321CBD team
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Alighieri V.
Rating: 3 out of 5
following a purchase from 20/10/2022
Fast delivery,discreet,but disappointed with the quality of the flowers,small heads and very dry,almost crumbs.second time this has happened to me!!!!
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Response from 321cbd
Hello and thank you for your comment. We invite you to write to our customer service, if you notice any anomaly upon receipt of your package, accompanied by a photo of the product received. Our customer service is always available for any anomalies encountered upon receipt of your order. The 321 CBD team
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Fabrice U.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good value for money. Fast delivery. Satisfied with my orders.
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Yves L.
Rating: 1 out of 5
following a purchase from 18/10/2022
I bought a 10% cbd oil and compared it to the oil I had taken before in a store near me the effects are almost nil I'm really disappointed.
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Response from 321cbd
Thank you for your feedback. We are sorry that our CBD oil did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Damien S.
Rating: 1 out of 5
following a purchase from 17/10/2022
Super disappointed by this order I'm usually quite satisfied but this is unacceptable, I ordered 25g of orange Bud which is one of your most expensive variety the heads are not well handled very small and especially the most annoying is the number of seeds present in almost all heads I find that the quality of your products decreases more and more for some time, I'm even thinking of changing site for my orders while I order from you for almost 3 years. In short, I'm very disappointed with 321cbd.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
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Armony V.
Rating: 3 out of 5
following a purchase from 15/10/2022
I find the quantities smaller and smaller, even though I always take the same grammage.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
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Franville J.
Rating: 3 out of 5
following a purchase from 15/10/2022
Delivery a bit long! Information on product consumption and quantity very hard to find. In short, it's empiricism that counts! Otherwise a quality and effective product!
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers' needs and requests.
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vincent
Rating: 4 out of 5
following a purchase from 12/10/2022
Satisfied with my purchase, despite a doubt when ordering for the first time on a Site. Order received quickly However, it may be premature, but I didn't feel any effect with the products I ordered. I don't think I'll order again if I don't feel any effect after using all the products I ordered.
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Didier P.
Rating: 4 out of 5
following a purchase from 12/10/2022
Good product Nothing to add
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Globe
Rating: 4 out of 5
following a purchase from 12/10/2022
Rather fast delivery, I recommend.
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Abdelaziz S.
Rating: 1 out of 5
following a purchase from 08/10/2022
Disappointed with the last order too many branches ???
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Response from 321cbd
We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Cedric S.
Rating: 1 out of 5
following a purchase from 08/10/2022
They really don't flavor their grass. All the varieties have the same taste and smell. I absolutely do not recommend 321cbd. Null and void.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction being our priority, we thank you for informing us of your dissatisfaction.
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S?verine L.
Rating: 1 out of 5
following a purchase from 08/10/2022
Very good products.fast shipping.
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Response from 321cbd
Thank you for your comment, which seems to be positive and not negative as the number of stars you gave us might indicate. Is there a reason for this? Please know that we always strive to offer our customers an exceptional experience.
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JOEL R.
Rating: 2 out of 5
following a purchase from 06/10/2022
I ordered oil for my aches and pains and for my sleep. One of 5% zero effect, another of 15% slightly better for aches and pains with 30 drops in one dose. Expensive for not much
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Response from 321cbd
Thank you for your comment and we are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, their body and their needs. There's no such thing as a perfect dose, as each person reacts differently to CBD.
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Alex
Rating: 2 out of 5
following a purchase from 06/10/2022
CBD flowers delivered far too dry, very weak taste (perhaps this explains why). Disappointing.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team
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Stephen B.
Rating: 3 out of 5
following a purchase from 05/10/2022
Disappointed by the taste
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Response from 321cbd
Thank you for your comment. We are sorry that your first order on our website did not convince you. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
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Coco
Rating: 4 out of 5
following a purchase from 02/10/2022
Good product smell taste not disappointed
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Sebastien H.
Rating: 3 out of 5
following a purchase from 30/09/2022
I came across a relatively dry product
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Response from 321cbd
We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Jennifer D.
Rating: 1 out of 5
following a purchase from 26/09/2022
Hello, I ordered on September 30th. I received an email from colissimo, package lost. Today is the 7/10 I have no news, I know it's not 321cbd's fault but still, who can't read an address... I need it medically. I've done 3 sponsorships and I order regularly. I'd like to know what's happening with my parcel and after a week without any news, I'm hoping for a commercial gesture. Thank you in advance. Deloison Jennifer
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. After verification, your parcel has suffered several routing errors, resulting in a delay in delivery. Unfortunately, we cannot be held responsible for problems encountered at sorting centers. We can see that your parcel was delivered to your letterbox on 08/10/2022 and we hope that you received it safely. In the future, if you encounter a problem with a parcel, we invite you to contact our after-sales service directly, so that we can deal with your request more quickly.
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Stephanie B.
Rating: 3 out of 5
following a purchase from 26/09/2022
I used to get 50% off quite regularly. That's why I used to order from 321cbd. This is no longer the case, so I'm thinking of going to another retailer.
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Response from 321cbd
Thank you for your comment. When there are offers on our website, you will be informed by e-mail or SMS. The next offers should arrive soon :)
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some beds contain a lot of branches
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some batches contain many branches.
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Cyril K.
Rating: 4 out of 5
following a purchase from 21/09/2022
Good quality, fast delivery. No complaints
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Johann S.
Rating: 4 out of 5
following a purchase from 21/09/2022
Belles Têtes Légèrement resineuses
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julien S.
Rating: 1 out of 5
following a purchase from 20/09/2022
Hello, I haven't found a better one, no doubt because my pathology is too serious or the CBD 20mg isn't strong enough! But I'm 89 years old, I have hip replacements and osteoarthritis everywhere.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
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patricia P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Corresponds to the description, Good product.
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Shaan S.
Rating: 1 out of 5
following a purchase from 18/09/2022
I still haven't received my CBD
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Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this problem and hope to resolve it quickly and correctly.
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DAWE
Rating: 4 out of 5
following a purchase from 17/09/2022
good quality
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Lara G.
Rating: 2 out of 5
following a purchase from 17/09/2022
Disappointed with this order! I order often because I love your products but this is the 2nd order I've had a problem with. My first problem was solved magnificently with a free 25g bag of ringo's gift. There are a LOT of branches on this order... On previous orders, what I liked was that the sorting and pruning were perfect! It's a shame
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Response from 321cbd
Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.
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Client
Rating: 3 out of 5
following a purchase from 17/09/2022
The parcel arrived with a 2 week transport delay and the seedlings were in a sorry state. The seller is not to blame, but the carrier is.
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Response from 321cbd
Hello
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David H.
Rating: 3 out of 5
following a purchase from 16/09/2022
Shipment took too long. Ordered on 05/09/22. No delivery on 27/09/22
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Response from 321cbd
We are sorry to hear that your experience with us did not meet your expectations. We would like to rectify the situation and will be contacting you to resolve the issue.
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Emilie G.
Rating: 4 out of 5
following a purchase from 15/09/2022
Very good Delivery quality
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ASH
Rating: 4 out of 5
following a purchase from 15/09/2022
Order and delivery ok. A little disappointed with the quality of the product. But ok.
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jocelyn R.
Rating: 4 out of 5
following a purchase from 15/09/2022
Regular product needs additional drying for good combustion satisfied
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Sarah
Rating: 4 out of 5
following a purchase from 14/09/2022
Unfortunately my parcel was lost, I had to claim it... That's why I didn't give it 5 stars.
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Ronan M.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good site. I ordered Freez Kush, a cbd flower that I did not know. Consumed with a portable vapo ( Zeus Arc GT ). Very good smell, good taste, good flavors. The Freez flowers are beautiful and compact. At 321cbd, promos and big discounts are frequent. Delivery is fast and discreet, although sometimes the tracking system doesn't work, but that may be due to the post office.
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philippe N.
Rating: 4 out of 5
following a purchase from 14/09/2022
the black resin is just about right but the other 2 are not for me
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Aucun N.
Rating: 2 out of 5
following a purchase from 14/09/2022
Decu no contact
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
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Eric L.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good reaction from the service department, quick return of the product due to poor quality, unfortunately the new one is no better. Used to superior product quality before, too bad. It must be a batch or a bad series. I'll let some time go by, maybe I'll come back.
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