Customer reviews of 321cbd

Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.

Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this problem and hope to resolve it quickly and correctly.

Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team

Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.

Hello

We are sorry to hear that your experience with us did not meet your expectations. We would like to rectify the situation and will be contacting you to resolve the issue.

Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.

We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again.

We are sorry to hear that your experience with us did not live up to your expectations. As indicated on our website, 48-hour delivery cannot be guaranteed during sales periods. After checking your customer account, we can see that customer service has returned to you to explain the situation. In addition, your parcel was dispatched on 08 September and indicated as delivered on 10 September, i.e. a delivery time of 48 hours from the time your order was dispatched.

Thank you for your comment. We apologize for the inconvenience. A request has been made to colissimo customer service to determine the circumstances of this delivery and to ensure that this dispute does not recur. The 321CBD team.

We thank you for your feedback and are sincerely sorry for this inconvenience. We were able to ascertain during your exchange with our customer service department that a new shipment containing the missing package had indeed been dispatched from our premises in order to regularize this dispute. We hope you have received it safely. The 321CBD team.

Thank you for your comment. In view of the high volume of orders due to previous offers and as indicated on our website, delays may have occurred in the processing and dispatch of orders and we apologize for this. According to the colissimo tracking system, your order has been delivered today and we hope you have received it safely. The 321CBD team.

Thank you for your return. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. Your parcel was picked up by our carrier on September 08, 2022. According to the colissimo tracking system, your package was delivered on Saturday, September 10. The 48H delivery is effective from the moment your order has the shipped status. The 321CBD team.

Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.

Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are forwarded to the quality department so that we can always listen to and respond to our customers' requests. This enables us to improve and prosper. We invite you to attach a photo of the variety you have received. Once this has been done, we will forward your complaint to the quality department so that we can resolve your dispute as quickly as possible. The grinder offer was for a limited time during the week of August 15 to 21, and was also a limited offer depending on stock. The 321CBD team.

Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.

We always strive to offer an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. In view of the high volume of traffic during our previous promotional offer. Customer Service does its utmost to respond to every request. Satisfaction e-mails are sent automatically. Our after-sales service remains at your entire disposal. The 321CBD team.