The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
I still have not received my parcel and it is now 15/05/2022, one week after my order. I will not recommend
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Response from 321cbd
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this issue to our attention. We have taken great care to open an investigation with our carrier to obtain information on the incident that may have occurred during the delivery of your order. Our customer service department has received your complaint. We sincerely apologize for this inconvenience. In order to provide you with the best possible service, we will either resend your order at our expense, or refund your money. Our customer service team is always available to help with any problems you may encounter. The 321CBD team.
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LANACASTET W.
Rating: 3 out of 5
following a purchase from 04/05/2022
Your herbs are always of high quality, but I'm very disappointed by the resin. very hard, unpleasant smell. really disappointed.
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Response from 321cbd
We apologize for any inconvenience caused. Our products are 100% natural, which means that there may be variations in appearance and aroma. No preservatives are used. We will pass on your report to our customer service department so that we can respond to customer requests and resolve this problem as best we can. We invite you to write to our customer service department if you notice an anomaly on receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321CBD team.
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Sebastien M.
Rating: 1 out of 5
following a purchase from 04/05/2022
I still haven't received my order
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Response from 321cbd
We sincerely apologize for this inconvenience. We would like to rectify the situation, and our Customer Service team will be in touch with you today to resolve this issue as best we can. The 321CBD team.
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Séverine P.
Rating: 4 out of 5
following a purchase from 04/05/2022
I have fibromyalgia. Very interesting product, but I'm still having pain despite the maximum dose. Maybe I should take a stronger dose.
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Sebastien M.
Rating: 1 out of 5
following a purchase from 04/05/2022
I did not receive my order I am waiting
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Response from 321cbd
We are investigating this problem and hope to resolve it quickly and correctly. After checking with our carrier, your parcel was delivered to your letterbox on 06.05.22 at 11:52. We therefore invite you to contact our customer service department if you are unable to receive your parcel. Our customer service is always available for any anomalies you may encounter. The 321CBD team.
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Christiane
Rating: 3 out of 5
following a purchase from 02/05/2022
I have been a marijuana smoker for a long time and I stopped a month ago. I bought 20% oil from you in order to stop my addiction, but I'm having trouble feeling the effects. I'm not questioning your product, which seems to be effective, judging by the comments on your site. Thank you for giving me the floor.
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Response from 321cbd
The entire 321 CBD team would like to thank you for your feedback. We are sorry that the CBD oil did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Val
Rating: 2 out of 5
following a purchase from 01/05/2022
Product quality more than mediocre Nothing to hope for given the price Despite everything fast delivery
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction is our priority, so we thank you for bringing your dissatisfaction to our attention. The 321CBD team.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 30/04/2022
I don't have enough experience yet to properly rate the products I've ordered. I'll be more accurate in a month's time, despite the surprise of the mini-crystals I received. Do they perform as well or not?
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Response from 321cbd
Thank you for your comment. CBD lozenges are to be taken in perlingual mode, which means you have to let them melt, either under the palate or under the tongue. The advantage of this method of absorption is that you can feel the effects of CBD very quickly. CBD lozenges are 99.6% CBD, making them a very potent product. The 321CBD team.
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MARCELLUS R.
Rating: 4 out of 5
following a purchase from 30/04/2022
waiting for grip effect for 1 month but relative drop
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Johann P.
Rating: 4 out of 5
following a purchase from 30/04/2022
Je kifff mais il manque toujours une variété en stock et jamais je dis bien jamais elle revient et c?est dommage c?est le dernier point qui vous sépare du 5 etoiles
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Dominique J.
Rating: 2 out of 5
following a purchase from 30/04/2022
Hello hello, all's well. Sincerely
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Response from 321cbd
Thank you for your feedback! It motivates us to improve even more!
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ERIC
Rating: 4 out of 5
following a purchase from 30/04/2022
On-time delivery.
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guillaume W.
Rating: 4 out of 5
following a purchase from 30/04/2022
The choice of flowers is still limited as there are a lot of breakages. I now order from another site to diversify the types.
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Patricia L.
Rating: 4 out of 5
following a purchase from 29/04/2022
Super I recommend
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Priscilla
Rating: 4 out of 5
following a purchase from 29/04/2022
Fast delivery Attractive promotions
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sebastien
Rating: 1 out of 5
following a purchase from 29/04/2022
Disappointed because impossible to vaporize due to a bad taste following the presence of fertilizer in weed (toxic) Ringo's Gift To follow up on your answer, I've been smoking and vaporizing weed for about 40 years. The taste of fertilizer, recognizable among a thousand, is present in the weed you sold me. To be precise, the fertilizers, sometimes natural, have not been effectively removed from the roots. When vaporized, it's very clear, as you can see for yourself. I think it's important to point this out. This from a lover of all things weed.
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Response from 321cbd
We are very sorry that you did not enjoy the variety of Ringo's Gift. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Armelle C.
Rating: 1 out of 5
following a purchase from 29/04/2022
Alors c aléatoire chez eux un coup t servi niquel ou soit d'la poudre comme celle du sucre en poudre ils ne font pas attention a comment leurs prepa d commande sont .
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We would like to rectify the situation, so we have scheduled a new delivery as a gesture of goodwill. Our customer service team is always on hand to deal with any problems you may encounter when receiving your order. The 321CBD team.
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jocelyn R.
Rating: 4 out of 5
following a purchase from 28/04/2022
Good value fast delivery
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Charles
Rating: 4 out of 5
following a purchase from 28/04/2022
Nothing to say impeccable service
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Steve N.
Rating: 1 out of 5
following a purchase from 28/04/2022
I received nothing and Sav number unreachable 53? give for nothing
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Response from 321cbd
We are very sorry for the inconvenience. According to the colissimo tracking system, your parcel was delivered to your address on 25.04.22 at 13:10. Please write to our customer service. Our customer service is always available to help resolve any problems you may encounter.
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davy L.
Rating: 4 out of 5
following a purchase from 28/04/2022
Orders delivered quickly and as expected.
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ANNIE
Rating: 4 out of 5
following a purchase from 27/04/2022
See how effective it is over time
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ERIC
Rating: 4 out of 5
following a purchase from 27/04/2022
Delivered on time, good quality products
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cyril H.
Rating: 4 out of 5
following a purchase from 26/04/2022
Hello, I have no complaints apart from the price.
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Isa
Rating: 2 out of 5
following a purchase from 26/04/2022
Really disappointed. Almost no explanation of use! Just buy it and get on with it
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. Under each product offered on our online site, you will find a technical data sheet containing the necessary product information. For further information, please contact our customer service department or our e-mail address: [email protected], who will be delighted to provide you with any additional information you may require. The 321CBD team. We have been able to confirm that you have completed your order for CBD oil for dogs. On the product packaging, you'll find the recommended dosage.
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Major
Rating: 4 out of 5
following a purchase from 26/04/2022
Good value for money
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Response from 321cbd
Thank you for your feedback. ?? The 321CBD team
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Charles
Rating: 4 out of 5
following a purchase from 22/04/2022
Ras , good service ?
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client(e)
Rating: 3 out of 5
following a purchase from 21/04/2022
Hello For the moment after a week that I use Cbd for pain and sleep, I have no obvious results To re-evaluate perhaps later I combine CBD melatonin 2mg prescribed by doctor and I am waiting for the result To be continued
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Response from 321cbd
Thank you for your feedback. The tastes as well as the effects encountered with CBD products are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Julien R.
Rating: 4 out of 5
following a purchase from 20/04/2022
Good packaging on time
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Elo D.
Rating: 4 out of 5
following a purchase from 19/04/2022
Not super dry, but less seeds than the previous order. Still 100% recommended
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Géraldine V.
Rating: 4 out of 5
following a purchase from 19/04/2022
I've been sleeping better since I started taking it. I need to learn how to dose it according to sleep and pain...already better!
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Peacefulandfree
Rating: 4 out of 5
following a purchase from 19/04/2022
Very good variety, one of my favorites, a few seeds this time :/ Order arrived quickly :D
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martine F.
Rating: 4 out of 5
following a purchase from 19/04/2022
product effective in the medium term, the product did not have the expected result in the hours following. the dose that I put was perhaps not enough. I'll try again, of course.
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Élodie
Rating: 4 out of 5
following a purchase from 18/04/2022
Good quality flowers Serious service Fast shipping
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laurent P.
Rating: 1 out of 5
following a purchase from 18/04/2022
Interesting product, but lost or stolen 2 times at colissimo and 1 time detained by customs in 4 orders recently. I won't be ordering from 321 CBD again.
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Response from 321cbd
We apologize for any inconvenience caused. Once or twice a year, customs authorities may carry out checks on distribution sites to verify that products comply with THC levels in force in the European Union. Unfortunately, this inconvenience is beyond our control. 321CBD is committed to providing you with impeccable service, and to ensuring that every order placed through our online store reaches its destination safely. Our customer service team is always on hand to deal with any problems you may encounter during the delivery of your order. The 321CBD team.
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Mme V.
Rating: 4 out of 5
following a purchase from 17/04/2022
A mild effect, but it still helps you get rid of toxic substances and get a good night's sleep.
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Daniele M.
Rating: 4 out of 5
following a purchase from 17/04/2022
This anti-stress and analgesic combination is perfect
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Bendam
Rating: 4 out of 5
following a purchase from 17/04/2022
Good experience. Delivery in 5 days, not 48 hours.
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nicolas F.
Rating: 2 out of 5
following a purchase from 17/04/2022
Fast and efficient delivery. Thank you
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Response from 321cbd
Thank you for your positive feedback! :)
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Sylvia M.
Rating: 4 out of 5
following a purchase from 16/04/2022
Hello, order received quickly, taste of the product not really great because my dog who is a glutton turns his head when he smells the product. The effectiveness seems to be there because he moves a little more since the beginning of the treatment. His last years of life will be pain-free
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