The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
One product out of 2 was missing, no response from customer service!!
Translated reviews
Response from 321cbd
Hello, your missing product has arrived.
The 321cbd team
L
Ladislas R.
Rating: 1 out of 5
following a purchase from 03/08/2025
My order was never delivered and no one answers the customer service phone
Translated reviews
Response from 321cbd
Of course you received your package.
P
Philippe P.
Rating: 1 out of 5
following a purchase from 28/07/2025
Received my incomplete package. On 31/07 I reported the case. Two terse responses to my emails and since then nothing. Impossible to reach by phone. No callback to messages left on the answering machine. As of today, I still have not received my complete order. Today is August 18.
Translated reviews
Response from 321cbd
Hello, the person in charge of customer service was absent due to summer vacation, and as soon as she returned, everything was corrected.
C
Christophe M.
Rating: 2 out of 5
following a purchase from 02/08/2025
I was not delivered to the requested address. You delivered to a relay point. I am giving you my delivery address again. ABV. Monnehaye Christophe 28 rue Jean Jacques mention cellule 6 PMI 2 80000 Amiens. To this day, I still have not received this order. I am waiting for your news. Thank you.
Translated reviews
N
Nicolas R.
Rating: 1 out of 5
following a purchase from 29/07/2025
Extremely disappointed. I strongly suspect a scam and totally advise against making purchases on 321cbd. During my order, a product was missing from the delivery. I contacted support, who simply replied: > "This is not normal, it was sent. Thank you, goodbye." I even provided proof that it was impossible: the weight of the package indicated by the carrier did not match what the package should have weighed if the missing product had been included. Despite this clear evidence, support has not responded for over a week. In summary: you pay, the site forgets a product, and it's up to you to bear the consequences. No refund, no goodwill gesture. For me, it's simply a scam.
Translated reviews
Response from 321cbd
Hello Nicolas,
Thank you for taking the time to share your experience, even though we are deeply sorry to hear about your disappointment. At 321cbd, we are committed to providing quality service and resolving any issues promptly. Your situation deserves our attention, and we invite you to contact us directly at [email protected]. We really want to rectify this situation and offer you the appropriate solution.
Best regards,
The 321cbd team
J
Jerome K.
Rating: 4 out of 5
following a purchase from 28/07/2025
Correct but the quality has decreased a bit and free delivery was not available
Translated reviews
L
Lapierre G.
Rating: 4 out of 5
following a purchase from 14/07/2025
Top
Translated reviews
B
Benjamin D.
Rating: 4 out of 5
following a purchase from 11/07/2025
Good, fairly quick delivery.
Translated reviews
G
Gabriel M.
Rating: 4 out of 5
following a purchase from 12/07/2025
Well received package in accordance with the order
Translated reviews
G
Gauthier L.
Rating: 4 out of 5
following a purchase from 08/07/2025
Good, nothing to say
Translated reviews
P
Philippe D.
Rating: 3 out of 5
following a purchase from 04/07/2025
Hello, too often delayed and I find a lot of crumbs. But well, I found my variety and the prices are nice on promotion. Thank you.
Translated reviews
J
Julie G.
Rating: 1 out of 5
following a purchase from 02/07/2025
Very, very long delivery times. The 24 to 48 hours are never respected, it's more than a week minimum. When ordering more than 10g, the quality is mediocre, a lot of branches to add weight, broken buds, in short, poor quality!
Translated reviews
F
Franck S.
Rating: 4 out of 5
following a purchase from 25/06/2025
Change in consistency of Afghan resin. Less greasy and sticky than before. The quality seems to be the same.
Translated reviews
N
nord nettoyage N.
Rating: 4 out of 5
following a purchase from 09/06/2025
Very satisfied
Translated reviews
F
Frederic G.
Rating: 3 out of 5
following a purchase from 05/06/2025
Hello Always so efficient in terms of delivery, the CBD herb is very good, but a bit disappointed this time by the Afghan, which was not at all the same as usual, much less greasy, much less supple Less fragrance, disappointed by the product
Translated reviews
D
Deike R.
Rating: 1 out of 5
following a purchase from 05/06/2025
No good fermentation, many small branches
Translated reviews
K
Kaz P.
Rating: 3 out of 5
following a purchase from 04/06/2025
Delivery delay, then one of the items arrived broken and had spilled onto all the other items. The package had been opened!
Translated reviews
D
Dennis J.
Rating: 1 out of 5
following a purchase from 28/05/2025
No
Translated reviews
F
Fanette T.
Rating: 2 out of 5
following a purchase from 22/05/2025
No problem with the product, but issues with the delivery.
Translated reviews
A
Arnaud D.
Rating: 1 out of 5
following a purchase from 19/05/2025
The products do not meet my expectations at all
Translated reviews
A
Anissa H.
Rating: 4 out of 5
following a purchase from 16/05/2025
Very well
Translated reviews
G
geoffrey G.
Rating: 3 out of 5
following a purchase from 07/05/2025
It's a shame that the package took a week to arrive due to the carrier who does not notify and does not take the necessary steps when we have them on the phone.
Translated reviews
C
Charlie R.
Rating: 1 out of 5
following a purchase from 01/05/2025
Nothing to say about the product, but the delivery!! Order placed on Thursday and delivery the following Wednesday. Too bad
Translated reviews
C
Céline R.
Rating: 2 out of 5
following a purchase from 02/05/2025
Did not receive the free pouch
Translated reviews
S
Sonia K.
Rating: 2 out of 5
following a purchase from 30/04/2025
I have two stars because I usually order here, I have never been disappointed before. The offer sold with 10g free is false. I received a flat burnt head instead.
Translated reviews
Response from 321cbd
Hello,
First of all, we would like to thank you for your loyalty to 321CBD.
Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.
If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.
In your case, it is a display error that has now been identified and corrected.
We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.
Best regards,
The 321CBD team
I
Iolanda B.
Rating: 1 out of 5
following a purchase from 12/04/2025
I have not yet received the order
Translated reviews
Y
Yannis S.
Rating: 4 out of 5
following a purchase from 03/04/2025
P
Translated reviews
D
DANIELLE G.
Rating: 2 out of 5
following a purchase from 15/04/2025
One of the purchases has very bad taste, I am disappointed.
Translated reviews
C
Claire B.
Rating: 4 out of 5
following a purchase from 14/04/2025
Interesting choices on the site, fast delivery, I ordered CBD puffs in kush and mint flavors, very pleasant to vape, I think with the quantity I got about 400 puffs. The format is practical and nice. However, I did not feel the relaxing effect of CBD that I was looking for.
Translated reviews
A
Andre K.
Rating: 4 out of 5
following a purchase from 31/03/2025
Super satisfied, great products, good prices, I can only recommend further, the flowers are very good
Translated reviews
J
julien D.
Rating: 4 out of 5
following a purchase from 29/03/2025
Good product for relaxation, meets my expectations.
Translated reviews
P
Patrick R.
Rating: 4 out of 5
following a purchase from 25/03/2025
The order arrived safely, but the tracking did not update and I thought my package was stuck, but it still arrived.
Translated reviews
S
Sabrina C.
Rating: 1 out of 5
following a purchase from 08/03/2025
I haven't received my package!!!
Translated reviews
J
Johann P.
Rating: 2 out of 5
following a purchase from 17/03/2025
The weight is okay but it had nothing to do with the product presented and the flavors are not there at all either! Very very disappointed.
Translated reviews
C
Christophe M.
Rating: 1 out of 5
following a purchase from 15/03/2025
I haven't received my last order, it hasn't been delivered to the requested address. My delivery address is ABV 28 rue Jean-Jacques mention cellule 6 PMI 2 80000 Amiens. Thank you.
Translated reviews
G
Gwendoline G.
Rating: 4 out of 5
following a purchase from 10/03/2025
No worries about this latest order. The downside is the delivery, DPD is really bad with 5 delivery delays, all of that just for me to end up picking it up at a pickup point. It would be good for you to review or change partners.
Translated reviews
G
Gildas C.
Rating: 3 out of 5
following a purchase from 06/03/2025
The purchase went very well in itself. However, for a first order (and thus account creation), I receive a promo code of 20% to be used on my first purchase... The day after the order... Naturally a bit disappointed as a result.
Translated reviews
F
FRANCOISE R.
Rating: 2 out of 5
following a purchase from 16/02/2025
I did not like the taste of my last order at all.
Translated reviews
S
Stéphanie B.
Rating: 3 out of 5
following a purchase from 09/02/2025
One product was missing out of the four ordered.
Translated reviews
L
Laurent H.
Rating: 3 out of 5
following a purchase from 07/02/2025
Quality compliant
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 