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F
Rating: 4 out of 5
Satisfied with the value for money. However, a slight irregularity in quality.
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Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 1, 2, 3 and 4 stars
Reset filtersE
Rating: 4 out of 5
FAST and good promo
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V
Rating: 4 out of 5
Fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
F
Rating: 4 out of 5
Duration of effect limited in time
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M
Rating: 1 out of 5
Super not involved. Didn't care about the customer's needs. So service not to be recommended.
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation. Due to the high volume of orders, our customer service department has been assisting our order pickers to ensure that orders are dispatched as quickly as possible. Unfortunately, your request has not been taken into account, and we are very sorry about this. We would like to rectify the situation, so we will contact you to resolve the issue and ensure your complete satisfaction. The 321CBD team.
T
Rating: 4 out of 5
Good quality, perfect packaging, smooth delivery. Only downside, many seeds found in recently ordered flowers.
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P
Rating: 1 out of 5
Order placed on 26 still nothing received no news from anyone
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Response from 321cbd
We are sorry to hear that your order has not been received. In the event that you encounter an anomaly during the delivery of your order or otherwise. We invite you to write to our customer service department in order to keep them informed. Our customer service department is always available for any anomalies encountered. We would like to rectify the situation, which is why our customer service department will contact you to resolve the issue. The 321CBD team.
T
Rating: 1 out of 5
Chronopost informed me that my parcel had been seized by customs.
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Response from 321cbd
We are sorry to hear that your parcel has been stopped. We are sorry to hear that your package has been checked and could not be delivered. Once or twice a year, the customs authorities carry out checks on distribution sites to verify that the THC levels are respected and comply with the law in force in the European Union. We have noted that a new referral has been scheduled to date. :) We invite you to write directly to our customer service department to confirm receipt of this new parcel. The 321CBD team.
J
Rating: 4 out of 5
It's a shame because a certain reference is never available and I've been leaving my e-mail address for months to be alerted as soon as it's available and I never see it again - disappointing on this point.
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M
Rating: 4 out of 5
Good product, fast delivery
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O
Rating: 4 out of 5
Super fast and safe delivery Very good value for money
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J
Rating: 4 out of 5
Delivery super fast satisfactory product
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A
Rating: 3 out of 5
Delivery often exceeds 48 hours, even though I pay for this option...
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. However, our online store offers free delivery with no minimum purchase. Orders placed before 2pm Monday to Friday are dispatched the same day, and delivery takes 48 hours (except for postal delays beyond our control). 48H delivery is effective as soon as your order has been shipped. Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this problem and hope to resolve it quickly and correctly.
A
Rating: 3 out of 5
Fast and discreet shipment, only fault was the quality of the CBD flower, received too dry or even crumbs! Disappointed.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
A
Rating: 2 out of 5
I don't find any particular improvement in pain or sleep.
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Response from 321cbd
Thank you for your feedback. We're sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
F
Rating: 4 out of 5
I've been making trim orders for several years now, and this time the quality was pretty good, with tasteful mini heads... I'm satisfied
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C
Rating: 3 out of 5
Very moderate effects despite good-quality products, similar to homeopathy and no pain relief at any dosage.
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Response from 321cbd
Thank you for your comment. Tastes as well as effects encountered with CBD products are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or possibly work out a suitable solution together. The 321CBD team.
J
Rating: 4 out of 5
Product on trial See later
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S
Rating: 4 out of 5
Very good????
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G
Rating: 4 out of 5
Super fast delivery and the products are great, especially for me the best is the Swiss Tsunami 19.3%.
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S
Rating: 2 out of 5
Ineffective product, no effect on stress or sleep. Very expensive for just one bottle of oil.
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Response from 321cbd
We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
S
Rating: 4 out of 5
Good products, good quality.
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J
Rating: 4 out of 5
Fast, efficient service
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M
Rating: 4 out of 5
Very good product, good prices (the best possible, I think), fast delivery (most of the time). I personally recommend
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M
Rating: 4 out of 5
Very good products, very fast delivery Lack of more regular promotions for good customers (birthday, loyalty program: after 10 orders = X gr free ...), sponsorship nice I recommend without pbl
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C
Rating: 2 out of 5
No effects despite regular intake morning and evening.
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Response from 321cbd
We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
J
Rating: 4 out of 5
Hello, Correct delivery. What disappointed me was that a few days later people close to me in my address book received emails from me (first and last name displayed) from the site: 10year.cbdshop.
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M
Rating: 4 out of 5
The afgan doréa fine gold and more beautiful than good . Too bad
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C
Rating: 1 out of 5
Hello The cbd crumble absolutely does not melt under the tongue as mentioned. Even after several minutes. So I mixed it with a few drops of olive oil and the mixture was well absorbed. I tried it a second time, then a third and I'm still waiting for the relaxing effects it seems to provide. That same evening I ate a third of the crumble without any effect. The rest went into the garbage can. I'll have to find something better to relax me.
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Response from 321cbd
We are very sorry that you did not enjoy ______. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
L
Rating: 4 out of 5
Good product, delivered quickly, needs a little drying
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A
Rating: 4 out of 5
For the product I do not know yet is too early On the other hand res disappointed by the delivery the pouch was all torn. Just like the Cbd box. Fortunately the bottle was not broken ... ........
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R
Rating: 1 out of 5
The products seem to me to be of good quality, but the flower packaging is not of good quality, which is regrettable. Best regards.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. Customer satisfaction being our priority, we thank you for informing us of your dissatisfaction.
S
Rating: 4 out of 5
Easy to order . quick turnaround. completely satisfied with previous orders.
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G
Rating: 4 out of 5
Good site.... Good flower.... No reasonable delivery timesoprix
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B
Rating: 2 out of 5
It doesn't suit me, I still can't sleep and in the morning if I take it I have no energy.
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Response from 321cbd
We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
C
Rating: 2 out of 5
Product much drier than usual, damage other deliveries were much higher quality
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Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this issue and hope to resolve it quickly and correctly.
J
Rating: 1 out of 5
Thank you for this order stolen or lost in the wild for 7 days now.no concrete answer of a possible refund or a credit.Bravo to you 88? who runs in the wild
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Response from 321cbd
We're sorry to hear about your dissatisfaction. As explained in our previous exchanges, we understand and are sincerely sorry for this inconvenience. At this time, we are still waiting for a response from our carrier following the investigation that is underway following our opening of an investigation (The investigation may take up to 15 days). colissimo's investigation report is currently being processed, and we are waiting for the report from colissimo's customer service department. Your parcel being stipulated delivered against signature, we are waiting for the answer of the customer service of colissimo. However, we cannot issue a credit note, but your request for a refund has been taken into account. As soon as we receive the colissimo report, our financial department will proceed with the reimbursement of your order, i.e. 79?47. Our customer service will contact you to keep you informed. Thank you for your understanding and cooperation.
S
Rating: 3 out of 5
On trial
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S
Rating: 4 out of 5
The flower manicure is clean and the shipping is fast.
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S
Rating: 4 out of 5
Order received promptly, CBD top for falling asleep.
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