Customer reviews of 321cbd

Site to flee! Packaging and product quality have absolutely nothing to do with the website and what you will receive ... first and last order for me on this site.

Quality product however I tested positive to a salivary test during a road check following an exclusive consumption of cbd bought on this site. This should not be the case. The level of cbd must not be sufficiently controlled and therefore certainly higher than 0.2%. I would very much like to have proof of the level of cbd present in the plants I have received. I will no longer trust this site.

Completely devil, there is no attention to the customer, my order never arrives, 223 euros in the c*** I want to ask if there is what plataforma of consumer to denuncie this site..good day I want to retract, very late but the two packages have finally arrived, concact impossible for over 15 days, but finally are correct ... Great product, nothing to say...

Very bad experience, their service remains "correct" as long as there is no error in your order. After an error in my order, almost non-existent response from them, more than a week without response and without solution to overcome their errors I have never seen such a deplorable and non-existent service. Emails and calls go unanswered, the only message from them being on the site chat after a week of trying to tell me to be patient and that they would get back to me when they had time. I had never seen anything like it anywhere else, and still no answer or solution to my problem. To be avoided and not to wait to have a problem of order to not order any more with them, especially as the market is in full expansion and that much of their competitor have a panel of product more important and of very good quality, and in the event of problem their sav is irreproachable in comparison. I won't be ordering from them again; on my last order, the flowers were inconsumable, had a strange look and smell, and tasted very pungent and irritating for several hours. Finally, after more than a week of trying, I finally managed to get Sav on the phone to send me back the right product from my first order, and a refund for the last one, which I had to throw away because of its very poor quality. I'm relieved to have finally been able to contact the Sav to rectify the situation, but I really don't recommend this site in view of all the inconvenience it has caused me.

Hello on November 30 I placed an order that I received on December 3 but it arrived incomplete. First of all on the 10G of orange bud there were only 5.2 g (so I think labelling error) on the 3 crystals CBD there were only 2 and the worst I did not get either the MoonRock 5g for which I ordered from EUX because I am a good customer Famous CBD (on average 200e per month) my sister-in-law advised me 321 CBD and especially had me taste the moonrock two weeks ago and I loved it. Their products have a higher rate than famous cbd that's why I intend to order from them but very disappointed with my first order because even if it was black monday and they were in the rush it does not take anything away the fact of receiving the products ordered and paid on the other hand the TRIM nickel because 20.6 g. . I tried to reach them yesterday but impossible to have them same since this morning it is abnormal that there is no customer service in view of the sums paid by customers. errors happen but every business has to correct them. so thank you for doing what's necessary and sending me the missing products because otherwise I'll stop payment. funny way to build customer loyalty without customer service worthy of the name cordially my order MDKGZUBAE placed on 30/11/2020 14:59:42

Highly variable quality from one order to the next, even for identical varieties

I was immediately seduced since my first order.

reliable site, good value for money, correct products, delivery too slow for my taste, can sometimes take 1 week...

The prices are attractive and the grass is of good quality. However, as I made a mistake in the delivery address, I wanted to change it just 1 minute after placing the order and it was impossible. I left 5 messages with customer service who didn't reply and sent to the wrong address.

Delivery is fast most of the time, products are of fairly good quality, but customer service is hard to reach.

Not counting a few delivery problems, good site, good products.

Delivery on time, but poor quality, super dry herb, tiny buds, leafy taste in the mouth ... 5g ringo's gift cbd, rather disappointed! I'd recommend weedy, Uweed, or even, if rather expensive, la ferme du cbd, you won't regret your purchase.

Order placed on 17/09/2020. Small delivery problem due to the carrier (La Poste) but rectified fairly quickly following a telephone exchange with customer service. Order received yesterday after returning the order at the beginning of the week. Top product! Thank you for your efficiency.

Hello. I am still waiting for my September 11, 2020 order. After several emails from me, no response from 321 cbd! I asked for a refund but no return from them! I don't recommend this site to anyone and would like to set up a collective against these crooks. What should I do? Thank you for your answers. Sincerely E. D.

Hello everyone, I have placed several orders since the beginning of July without any problems and I am really happy with the quality of the products and the customer service!...until 09-09/20 last order of 30?... no tracking number... no one at customer service because they don't reply! Emails are useless because there's no reply either! It's been 13 days and I've lost hope and confidence in this site ... it's a real shame ... what a waste !!!! The worst thing is that you don't reply to these loyal customers ... it's disgraceful! Obviously I'm not the only one in this case from what I see on the net ... I'm asking for a complaint because if you don't reply any more, there's a problem? You should close down and be condemned because the products are legal and authorized in France! The theft is obvious? Re bonjour à tous , après avoir poster cette avis ci dessus ... comme par hasard 321 cbd me contact 2 jours après et me envoie ma commande avec un numéro de suivi ??apparemment problème de changement de transporteur... In short, I can only hope now ...

Big problem with shipping due to the post office, but in the end everything was sorted out with a nice gesture from the store. Perfect

Order paid on 31 08 2020 for 25g of one variety. I received 5g of another variety on September 3.???!??!?!?!?? I managed to get a lady on the phone on September 4 who apologized and confirmed that she would send 20g of the original variety the same day. Delivery expected mid-week on 09 09. As of today, 11 09, I still have nothing. I've left several courteous messages via their contact form, with no reply. I've tried to reach them 10 times today by phone and nothing. I'm afraid I've stumbled on a scam or they're close to bankruptcy and are taking a few last orders to bail out. I'm really disappointed. I ordered a year ago and everything went well. I'm not going to give up... to be continued I managed to get in touch with a very nice lady who explained to me that they're in the process of changing shippers and that in the meantime they're going through the post office, which has caused major problems for the last 15 days. Counting on this lady's good faith, I'll wait a little longer before calling her again on Tuesday. I finally received the order by post. I'm upping the ante. Thank you

So here I am, I've just placed my first order with 321CBD because they offer 20g+5g free and therefore a more interesting price than Famous CBD with whom I also have nothing but good things to say, except that they no longer offer 30% off so I tested 321CBD which saves me 20 euros on 25g. I'm not giving it 5 stars because I had to wait 8 days to receive my order, with customer service that wasn't very helpful. Otherwise, whether in terms of weight or quality, nothing to say, excellent, just like Famous CBD, minus the speed of delivery. Another very interesting point is that each order is rewarded with a discount on the next order, which gave me a discount of 8.87 euros on an order of 93.61 euros, so my next order will surely be with them. In conclusion, you're good to go, just watch out for delivery times, don't be in too much of a hurry.

Positive points: -Order received in 24h in relay point. -Negative points: -I ordered 2 different varieties, no visual or taste difference... -not too much taste

Lemongrass smell, which can't be natural! Is it soaked in mosquito repellent or not?

Good site, more than fair prices, but delivery and quality can sometimes be rather random... Especially delivery to relay points! As for customer service, it can be quite responsive, but you should prefer to communicate via Facebook.

Super-fast delivery, which is really nice, small downsides on 5g order I find there are really too many branches the weight war ... otherwise remains correct

Responsive, longer delivery times but it's not the site that's unresponsive... reply by e-mail guaranteed ??

i ordered on saturday, on the website it says that my order has been shipped, and when i go to chronopost, it tells me that my parcel is still at 321cbd. impossible to reach on the phone and by email they don't reply, if they continue like this they'll be able to shut me down soon. first and last order, with them. I should have looked at their reviews, I would have gone elsewhere.