The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
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Genevieve G.
Rating: 5 out of 5
following a purchase from 04/09/2023
A sick dog who is better thanks to CBD joint pain Me fibromyalgia, better thanks to CBD I share with people I see
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that your dog is feeling better and that you have also found happiness in our products. The 321 CBD team
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S56
Rating: 5 out of 5
following a purchase from 04/09/2023
Easy ordering, clear and simple website, fast and careful shipping. Everything is as described and meets my expectations.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Clémentine B.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good products, several people around me are very happy with them.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Gilles D.
Rating: 5 out of 5
following a purchase from 04/09/2023
Compliant order, delivery times respected...
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Très S.
Rating: 5 out of 5
following a purchase from 04/09/2023
What's in it for me?
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Marie H.
Rating: 5 out of 5
following a purchase from 04/09/2023
Always very satisfied, promotions that allow me to take advantage of the products, the quality and the speed of delivery. Don't change a thing.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Cedric
Rating: 5 out of 5
following a purchase from 04/09/2023
Product and delivery time: top!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Chantal
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast delivery. Good product. And, always, useful product information.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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V.
Rating: 5 out of 5
following a purchase from 02/09/2023
I found what I needed for my health problems. The only negative point is that when you receive your parcel everything is open and has leaked, and you have no contact to be able to communicate problems with your parcels.
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Response from 321cbd
Hello and thank you for your positive comment. If you encounter a problem when receiving your parcel, you can contact us either by phone, by chat, or by email via the "contact us" tab. You can also add an attachment to your message. Our after-sales service is always available to respond to your requests. The 321 CBD team
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Yoann G.
Rating: 1 out of 5
following a purchase from 02/09/2023
order placed on 05-09-2023 , we are currently on 13-09-2023 and I still have not received anything although it says delivery in 24-48h! the carrier site says: "Your Colissimo will soon be entrusted to us! It is currently being prepared by your sender. As soon as we receive it, you can track its progress here. If you have any questions, please contact your sender or their customer service department."
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Response from 321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. We apologize for this inconvenience, but our teams are doing their utmost to ensure that you receive your order as quickly as possible. The 321 CBD team
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Piron T.
Rating: 3 out of 5
following a purchase from 02/09/2023
Regular customer since 2021, very good site, good quality products, discounts and reductions are a little discreet and lack visibility. Error on my latest order, I've been waiting a week to receive it ...
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products. We are constantly working to offer you exceptional product quality. Concerning your order, due to the large number of orders during our last offers, a delay may have been observed in the preparation and shipment of orders. We apologize for this inconvenience, and our teams are doing everything in their power to ensure that your parcel reaches you as quickly as possible. The 321 CBD team
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Clémentine B.
Rating: 5 out of 5
following a purchase from 01/09/2023
I am very satisfied with your products, thank you.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
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Pauline M.
Rating: 5 out of 5
following a purchase from 01/09/2023
Very good! During an order, we received one product less. We reported it. The team was very responsive and there were no worries. The products are of good quality. Orders arrive quickly. We are very satisfied! We recommend it!
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Response from 321cbd
Hello, The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
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Cyril D.
Rating: 5 out of 5
following a purchase from 01/09/2023
I recommend it, quality and delivery on time.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Carole B.
Rating: 1 out of 5
following a purchase from 31/08/2023
Very dissatisfied, 2nd order on 06/09/23 10h24, we are on 11/09/2023 still no delivery You do not keep your commitments
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Response from 321cbd
Hello and thank you for taking the time to post your review. Due to the high demand for our latest Back-to-School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. We do our utmost to ensure that your order is delivered as quickly as possible and apologize for any inconvenience caused. As customer satisfaction is our top priority, all complaints are forwarded to the appropriate department so that we can always listen to our customers' needs and requests. The 321 CBD team
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Elodie L.
Rating: 5 out of 5
following a purchase from 31/08/2023
Very good value for money, fast delivery ?
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Sylvain T.
Rating: 1 out of 5
following a purchase from 31/08/2023
Liver problems
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Response from 321cbd
Hello and thank you for your comment. We are very sorry that your experience with us did not go as you expected. If you encountered a problem with your order, please contact our customer service department. They are always available to answer your questions. The 321 CBD team
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Gd
Rating: 5 out of 5
following a purchase from 31/08/2023
fast delivery and quality product.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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...
Rating: 5 out of 5
following a purchase from 30/08/2023
Fast, discreet service and very good quality products. I recommend it after a long day, it helps
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Marina C.
Rating: 3 out of 5
following a purchase from 29/08/2023
I've been a customer for nearly 1 year now, and I find that the quality has dropped. Unfortunately, the product is getting drier and drier, which spoils the taste a bit .
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. We are constantly striving to improve the quality of our products. If you notice an anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
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Matthias A.
Rating: 5 out of 5
following a purchase from 29/08/2023
Product as expected. Fast and efficient shipping
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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David H.
Rating: 5 out of 5
following a purchase from 24/08/2023
Fast delivery and good quality products
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Sandrine O.
Rating: 5 out of 5
following a purchase from 23/08/2023
Very relaxing thank you
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they meet your needs. The 321 CBD team
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Fabien D.
Rating: 5 out of 5
following a purchase from 23/08/2023
tres sastifait du services 321cbd.fr rapport qualite prix abordable c op avec livraison offerte depuis 3 ans pas decu
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Pinon G.
Rating: 5 out of 5
following a purchase from 22/08/2023
I bought some for my dog Djaya, who is starting to suffer from artrosis, and it completes her gentle treatment with very good results.
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Response from 321cbd
Hello and thank you for your comment. We are delighted that you are satisfied with our products and that they meet your dog's needs. Thank you also for sharing your positive experience, your satisfaction is important to us. The 321 CBD team
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Gilles D.
Rating: 3 out of 5
following a purchase from 22/08/2023
Bjr. I've been a customer for some time now, but delivery times are getting longer and longer, the 48 hours planned after ordering, or even 72 hours, are not kept. Please think ahead.
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Response from 321cbd
Hello, Thank you for your comment. After checking your customer account and our carrier, your last validated orders were delivered within 48 hours. The delivery times have therefore been respected by our carrier. Please note that our carrier?s delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays). Orders validated before 2:00 pm, Monday to Friday, will be dispatched the same day. Orders validated after 2:00 pm will be dispatched on the next working day. The 321 CBD team
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Thibaud M.
Rating: 5 out of 5
following a purchase from 21/08/2023
Always perfect
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Olivier
Rating: 5 out of 5
following a purchase from 19/08/2023
Well for once I got my order in 48H, this being as it comes from Luxembourg, for France there are often delays!
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Response from 321cbd
Hello and thank you for your comment. We are delighted to learn that our carrier met its delivery deadlines and are delighted that you were able to enjoy your order quickly. The 321 CBD team
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Très S.
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good product, I'm satisfied?
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Marie Therese M.
Rating: 5 out of 5
following a purchase from 16/08/2023
I use 321 cbd morning and evening, 7 to 10 drops. It replaces 2 medications, and I feel less pain - isn't that what's important!
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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Carole B.
Rating: 5 out of 5
following a purchase from 16/08/2023
Product corresponds to my needs. Good value for money. I recommend
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Client
Rating: 5 out of 5
following a purchase from 14/08/2023
Always very fast and discreet delivery. Highly recommend.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Laetitia E.
Rating: 5 out of 5
following a purchase from 14/08/2023
For 2 years or I order never disappointed people of good advice and value for money nothing to say. I take cbd for my pain and I prefer it to morphine.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Michelle P.
Rating: 5 out of 5
following a purchase from 13/08/2023
super ccol you are the best
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Anonyme
Rating: 5 out of 5
following a purchase from 13/08/2023
This is my favorite CBD site. The prices are competitive with good quality and fast delivery. All in all, why go elsewhere after trying other CBD sites?
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Anais
Rating: 5 out of 5
following a purchase from 13/08/2023
Very responsive after-sales service that finds solutions very quickly thank you again. And delivery in 48h always guaranteed top site I recommend.
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
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Hommais C.
Rating: 1 out of 5
following a purchase from 11/08/2023
No delivery So, no delivery for an order placed on August 10 and credit card payment 48 hours later, or, nevertheless, they don't seem to mind (not even an apology). However, delivery is part of the order and the company is indeed responsible for the correct receipt of the product ordered and the customer is entitled to demand reimbursement (article 229-15) of the consumer code, so no....What do you want, we're not in it (from Colissimo)" Yes, we are! You're responsible and I'll be happy to send you a summons.
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Response from 321cbd
Hello and thank you for taking the time to post your comment. We can confirm that your order left our premises on time, and was then picked up by our carrier. It is possible that there may be a slight postal delay, especially at a time when sorting centers are sometimes holding back flows in order to lighten certain rounds, or using temporary staff. Unfortunately, we are dependent on our carrier, who sometimes gives an indicative delivery time. However, after checking with our carrier, your parcel was delivered to your letterbox on 23/08/2023 at 9:19 am. Due to a delay at the sorting center in department 11, your parcel unfortunately took longer to reach you, for which we are very sorry. We would like to thank you for informing us of your dissatisfaction. Customer satisfaction is our priority and we would like to rectify the situation. The 321 CBD team
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Fabrice
Rating: 5 out of 5
following a purchase from 11/08/2023
Fast and efficient with a gift to boot!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Benhamou M.
Rating: 5 out of 5
following a purchase from 10/08/2023
Fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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