The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Hello The package was damaged and the waterproof bag with the herb had a hole in it and it smelled strong. The CBD liquid box was also damaged but not the bottle. Bad delivery man.
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Response from 321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
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Bdeuxp
Rating: 5 out of 5
following a purchase from 30/10/2022
Very satisfied
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Florian V.
Rating: 1 out of 5
following a purchase from 30/10/2022
CBD levels announced at 24%. It's all nonsense. The maximum CBD content per THC is 38, and the average is more like 30. In other words, cannabis with 0.2% THC (European) can NEVER have more than 0.2*30 or 35 = 7% CBD. That's like saying 2+1 = 10. A bogus company that doesn't give a g**** damn about its "customers".
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Response from 321cbd
Hello, The 321 CBD team would like to thank you for taking the time to give us your opinion on our services, as well as for the masterful math lesson. Our flowers have a naturally high CBD content, and we work with our growers to offer you the best flowers on the CBD market, while respecting the legal THC content in the European Union. The 321CBD team
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Bulot B.
Rating: 1 out of 5
following a purchase from 30/10/2022
Order placed 1 week ago and still nothing received misleading advertising delivery level
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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Leo
Rating: 5 out of 5
following a purchase from 29/10/2022
Very fast and careful delivery, quality products.
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Nathalie C.
Rating: 3 out of 5
following a purchase from 29/10/2022
Package took more than 48 hours to arrive
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Response from 321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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AB
Rating: 1 out of 5
following a purchase from 29/10/2022
I haven't received it yet!
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. According to the colissimo tracking system, your parcel has been delivered to your letterbox. We hope you have received your parcel safely The 321CBD team
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Félix B.
Rating: 1 out of 5
following a purchase from 29/10/2022
"Chronopost 24-48h" 7 days later, still nothing. Never home again.
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a stopped tracking (beyond our control). We hope you have received your new parcel and would be delighted to hear your opinion on this return. The 321CBD team
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Melanie
Rating: 5 out of 5
following a purchase from 29/10/2022
Very good! Fast and careful delivery. Everything is perfect.
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Bonastre J.
Rating: 5 out of 5
following a purchase from 29/10/2022
Thank you 321 CBD for all these products that help me in my daily life.
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Jeremy
Rating: 3 out of 5
following a purchase from 29/10/2022
Not a bad product even if it's not at the same level as French Natura. On the other hand, it's still expensive for the net. I ordered because it was 50% off, otherwise I wouldn't have ordered. It's cheaper in the store in my town because I get 10% on every order and every time I buy 15g they give me 5g. So I always get 20gr for 54? (60? minus 10%).
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Response from 321cbd
Hello and thank you for your comment. We offer a loyalty program on our website in which for every validated order (excluding promotional offers), you receive 1? in rewards for every 10? purchased. These rewards can then be deducted from your next order. What's more, we're also offering 5g free on our 20g packs. So when you buy a 20g flower, you get 5g free. The 321CBD team
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Julien T.
Rating: 5 out of 5
following a purchase from 29/10/2022
Rarely disappointed by quality. I recommend
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Clientboissay B.
Rating: 5 out of 5
following a purchase from 29/10/2022
good quality, fast shipping
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Marie H.
Rating: 5 out of 5
following a purchase from 29/10/2022
I am very satisfied with this site, the product is sent quickly, I waited a month to see what CBD did for me. To begin with, I took 10% and I find that it works well for stress, and for diffuse pain in the bones or muscles that I feel at night, it also works well. So overall I'm convinced, I'm going to switch to a higher dosage to try and combat my insomnia. I haven't noticed any side effects, being very sensitive I was a bit afraid of that and I still have a little anxiety about the liver, having read articles saying to be wary of the impact of Cbd on the liver. I have recommended the site to friends.
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RHUM1
Rating: 1 out of 5
following a purchase from 29/10/2022
Parcel in dispatched status but official departure 1 week later without the slightest response from the customer service department contacted twice in this regard!
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We hope you have received your parcel safely The 321CBD team
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Alexis B.
Rating: 5 out of 5
following a purchase from 29/10/2022
Super quality!!!
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Client
Rating: 5 out of 5
following a purchase from 29/10/2022
parcel arrived quickly, very satisfied with the products
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tom
Rating: 5 out of 5
following a purchase from 28/10/2022
Always very fast delivery, excellent quality product.
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Jacques
Rating: 5 out of 5
following a purchase from 28/10/2022
Compliant, fast!
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Ludo
Rating: 5 out of 5
following a purchase from 28/10/2022
Delivery and quality top!!! Thank you 321CBD!!!!
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françois-xavier V.
Rating: 5 out of 5
following a purchase from 28/10/2022
Always perfect! Fast, quality delivery. Plenty of choice
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Fred
Rating: 1 out of 5
following a purchase from 28/10/2022
Bottle received empty and customer service unreachable
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the refund of your order following an empty bottle received. (beyond our control). The 321CBD team
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Patrick L.
Rating: 5 out of 5
following a purchase from 28/10/2022
Fast and courteous service. Seriousness and professionalism in following up orders. Very good quality products and competitive prices in this market.
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EVA B.
Rating: 5 out of 5
following a purchase from 28/10/2022
I've been ordering for just over a year, and I'm always delighted with the quality and delivery times. The regular offers and promotions make it easy to buy inexpensive gifts ....
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Rita D.
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good service, price and quality
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Joël V.
Rating: 1 out of 5
following a purchase from 28/10/2022
I placed a first order order 01/11/2022, error of payment of 59.30?! I try again with another order of 61,60? the payment is passed but nothing received, and on my account no order whereas I was well debited on my account. Complaint made by e-mail and no REALLY DISAPPOINTED feedback for my first experience with 321 cbd!!!!!!
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Response from 321cbd
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a payment error (beyond our control). We hope that you have received your parcel and would be delighted to hear your opinion on this return. The 321CBD team
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Nantes
Rating: 5 out of 5
following a purchase from 28/10/2022
Fast delivery and great products. I recommend it!
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Julie
Rating: 5 out of 5
following a purchase from 28/10/2022
Always very satisfied with the quality of the CBD offered and the speed of delivery.
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Estelle G.
Rating: 5 out of 5
following a purchase from 28/10/2022
Perfect. Product corresponds to my expectations
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Laurent
Rating: 1 out of 5
following a purchase from 28/10/2022
I placed an order for almost 200? the post office said they had delivered the parcel but I haven't received anything? I'm really disappointed! If the first two deliveries were ok, this one has totally crashed! I'm disgusted? what can I do?
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a package delivered but not received (beyond our control). We hope you enjoy your new parcel. The 3231CBD team
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marc C.
Rating: 5 out of 5
following a purchase from 28/10/2022
It was for the first time in October, very fast for a first. I'm still waiting for (IKURPZEI ) to order 10 grams of moonrock and (OUEREYABY ) to order 10 grams too.
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suzukman
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good product
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
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jocelyn R.
Rating: 5 out of 5
following a purchase from 28/10/2022
Nice product with good promotion
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musique L.
Rating: 5 out of 5
following a purchase from 28/10/2022
Fast delivery.
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Jo
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good products, and received on time no worries. I highly recommend
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Edith T.
Rating: 5 out of 5
following a purchase from 28/10/2022
Very satisfied with 321, quality of products, never any problems with delivery...it's perfect...
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Johanna
Rating: 5 out of 5
following a purchase from 28/10/2022
Everything is perfect, from delivery to product quality.
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PATRICIA B.
Rating: 5 out of 5
following a purchase from 28/10/2022
Delivery and Nickel products?
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Julien D.
Rating: 1 out of 5
following a purchase from 28/10/2022
Hello, I placed an order on November 02, 2022, and I still haven't received anything. It's been a week and I still haven't heard from you.
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Response from 321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed.
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Greg
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good, nice quality and top perfume!
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