Customer reviews of 321cbd

9,1 /10

Based on 4 018 published reviews

5 3 129 78% 4 421 10% 3 155 4% 2 108 3% 1 205 5%

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2, 3 and 5 stars

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Yoann A.

Published on 12/09/2022 à 11h27 following a purchase from 01/09/2022

Meets my expectations

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Lili

Published on 12/09/2022 à 10h51 following a purchase from 01/09/2022

Always satisfied with the products.

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Jennyfer F.

Published on 12/09/2022 à 10h34 following a purchase from 01/09/2022

Regular customer always compliant

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FD.

Published on 12/09/2022 à 10h18 following a purchase from 01/09/2022

Excellent......!

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Adrien C.

Published on 12/09/2022 à 09h25 following a purchase from 01/09/2022

Fast delivery on time. Very correct product

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LEG

Published on 12/09/2022 à 08h49 following a purchase from 01/09/2022

Quality products and the 20% has a very positive effect on the quality of my sleep, but I think it should be used only occasionally.

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Chantal

Published on 12/09/2022 à 08h43 following a purchase from 01/09/2022

Very good choice. Good products. Fast delivery.

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Michael F.

Published on 12/09/2022 à 08h38 following a purchase from 01/09/2022

Still on top??

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Aurore B.

Published on 12/09/2022 à 08h14 following a purchase from 01/09/2022

Reliable and serious site, I placed a few orders and never had any problems. Shipping was very fast (order placed on Saturday) and received the following Wednesday.

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Yann

Published on 12/09/2022 à 08h13 following a purchase from 01/09/2022

Perfect products, delivery and service as usual!

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Guillaume

Published on 11/09/2022 à 19h20 following a purchase from 31/08/2022

To this day, I'm not disappointed. Both on price (regular promotions) and on quality and delivery. A job well done!

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Murielle B.

Published on 10/09/2022 à 20h48 following a purchase from 30/08/2022

good price good quality, fast order processing and delivery

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Chica L.

Published on 09/09/2022 à 13h36 following a purchase from 29/08/2022

The site is well designed and the prices are affordable, which is a big plus point! This site was recommended to me by a friend, who is very satisfied. However, not having received my order despite the fact that it says "delivered to my mailbox" on September 5th, I took the liberty of writing them two emails to which I still haven't had an answer. I've had to pay for more than 100? I would have liked to have been able to give you my opinion on the different varieties I had ordered...but for the moment, it's going to be complicated...?

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Response from 321cbd Published on 19/09/2022

Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.

Quentin B.

Published on 09/09/2022 à 13h17 following a purchase from 29/08/2022

Very good quality, just needs a little more choice for more potent weed, but otherwise perfect.

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Gilles D.

Published on 09/09/2022 à 11h55 following a purchase from 29/08/2022

For the first time, I'm disappointed with the customer service, impossible to reach them over 2 days, voicemail, and no response to an email sent 4 days ago... On the other hand, I received a notice of satisfaction. Well, these things happen. The fact remains that I'm still an officionados. A pluche...

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Response from 321cbd Published on 19/09/2022

We always strive to offer an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. In view of the high volume of traffic during our previous promotional offer. Customer Service does its utmost to respond to every request. Satisfaction e-mails are sent automatically. Our after-sales service remains at your entire disposal. The 321CBD team.

Nathalie C.

Published on 08/09/2022 à 21h26 following a purchase from 28/08/2022

Fast and discreet delivery good cbd

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Jean phili B.

Published on 08/09/2022 à 17h50 following a purchase from 28/08/2022

Site nikel??

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Aurélie

Published on 08/09/2022 à 15h51 following a purchase from 28/08/2022

Always on top - fast and efficient!

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MOUSSET J.

Published on 08/09/2022 à 15h13 following a purchase from 28/08/2022

Quite satisfied from day 1 with 1 without going up to 3. Seems interesting for me who only knows oil for anti-pain and relaxing use.

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David B.

Published on 07/09/2022 à 20h47 following a purchase from 27/08/2022

First order and moreover sponsored by a friend I did not receive like her the small grinder which was offered to him at the time of his first order then on a bag of the 3 ordered instead of having the 5g envisaged I had only 4g I sent via the site a message to explain the situation and my disappointment further to that and 4 days later still no answer..... I don't find this very serious.... So yes, the deliveries arrive on time, yes, the products are of excellent quality.... But the welcome on the site, the weight of the bags and the commercial return is really average.

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Response from 321cbd Published on 19/09/2022

Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. During your exchange with our customer service, our representative responded to your request. As explained in your previous exchange, the offer of free grinders was of limited duration, and was also a limited offer depending on stock. We invite you to send us a photo of the product closed and sealed with the weight indicated when you weighed it. This will enable us to forward your request to the relevant department, so that we can resolve the dispute. We are still waiting for your return... Our after-sales service remains at your entire disposal if your parcel has suffered an incident, or other, we can agree on a solution together. The 321CBD team.

Nicole R.

Published on 07/09/2022 à 16h20 following a purchase from 27/08/2022

Difficult to dose Always difficult to put to sleep

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Response from 321cbd Published on 19/09/2022

Thank you for your feedback. A 10 ml bottle of Full Spectrum Nerobi 10% CBD oil contains approximately 200 drops of 5 mg CBD each. In general, consumers take between 50 mg and 250 mg of CBD per day, or 10 to 50 drops per day. Of course, this dosage varies from person to person, depending on their needs, pain, feelings and experience with CBD. Although there's no risk of overdosing or side effects with this natural product, it's best to start with a low dose and gradually increase to maximize the benefits of CBD. If after a few weeks the desired effects are still not present, we invite you to switch to an oil with a higher CBD content. The 321CBD team.

corinne C.

Published on 07/09/2022 à 11h25 following a purchase from 27/08/2022

Fast and discreet shipping quality product I recommend

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cyril H.

Published on 06/09/2022 à 20h53 following a purchase from 26/08/2022

Hello, I am very satisfied with your service.

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Marie Therese M.

Published on 06/09/2022 à 13h12 following a purchase from 26/08/2022

a lot of pain, fractures, in a wheelchair, I suffer 24/24without acu-pan 20 and voltarene 100 hemp oil has relieved me well, and after morphine and opium it's all the difference nothing beats natural

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sebastien A.

Published on 06/09/2022 à 12h55 following a purchase from 26/08/2022

Very serious site offering very good quality, both in terms of products and after-sales service! An excellent experience for me. I can only recommend it.

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Ga?tan L.

Published on 06/09/2022 à 10h11 following a purchase from 26/08/2022

Best site with the best products at unbeatable prices

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Client

Published on 05/09/2022 à 17h54 following a purchase from 25/08/2022

Very good, I recommend

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Coni M.

Published on 05/09/2022 à 08h52 following a purchase from 25/08/2022

Super site, highly responsive after-sales service (if there's a problem with an order), never disappointed.

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alaa E.

Published on 04/09/2022 à 13h16 following a purchase from 24/08/2022

perfect and strong enough

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Jerome

Published on 03/09/2022 à 13h44 following a purchase from 23/08/2022

As described and delivered relatively quickly, I recommend

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C. G.

Published on 02/09/2022 à 19h37 following a purchase from 22/08/2022

Good quality product.

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LESBURGUERES

Published on 01/09/2022 à 18h28 following a purchase from 21/08/2022

Fast delivery Quality product Regular offers

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James N.

Published on 01/09/2022 à 16h29 following a purchase from 21/08/2022

At the top! Sav perfect??

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ALETH G.

Published on 01/09/2022 à 14h10 following a purchase from 21/08/2022

Excellent product, fast delivery, competitive price

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STEPHANE C.

Published on 01/09/2022 à 08h16 following a purchase from 21/08/2022

Good product, identical to the photos

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Jennifer

Published on 31/08/2022 à 14h24 following a purchase from 20/08/2022

My 9-year-old boxer dog is full of osteoarthritis. She had an attack last April and I couldn't relieve her, I even thought that if it continued I'd have to have her put down. But someone told me about some basic treatments, including cbd oil, and since then my dog has been doing much, much better.

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Cynthia H.

Published on 31/08/2022 à 13h38 following a purchase from 20/08/2022

Moon rock was drying up, when it usually doesn't.

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Response from 321cbd Published on 22/09/2022

We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team

Alirami S.

Published on 31/08/2022 à 10h18 following a purchase from 20/08/2022

Order well received as usual correct price

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H?risson

Published on 31/08/2022 à 08h30 following a purchase from 20/08/2022

Super! Total relaxation, efficient

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Lau

Published on 31/08/2022 à 08h23 following a purchase from 20/08/2022

Following multiple orders, the products correspond to the offers as well as to my expectations, fast and compliant delivery.

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