Customer reviews of 321cbd

9,1 /10

Based on 4 018 published reviews

5 3 129 78% 4 421 10% 3 155 4% 2 108 3% 1 205 5%

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2, 3 and 5 stars

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client(e)

Published on 17/04/2022 à 11h32 following a purchase from 06/04/2022

very good according to my expectations

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Claude C.

Published on 16/04/2022 à 15h19 following a purchase from 05/04/2022

Hello The cbd crumble absolutely does not melt under the tongue as mentioned. Even after several minutes. So I mixed it with a few drops of olive oil and the mixture was well absorbed. I tried it a second time, then a third and I'm still waiting for the relaxing effects it seems to provide. That same evening I ate a third of the crumble without any effect. The rest went into the garbage can. I'll have to find something better to relax me.

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Response from 321cbd Published on 26/04/2022

We are very sorry that you did not enjoy ______. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.

Fred

Published on 15/04/2022 à 18h44 following a purchase from 04/04/2022

Good value for money. It's weighed for me and ok without any problem.

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Valerie C.

Published on 15/04/2022 à 18h28 following a purchase from 04/04/2022

Very fast delivery, neutral. Having tried other CBD oils, yours is not bitter at all, it's perfect Thank you.

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CARINCI G.

Published on 15/04/2022 à 16h18 following a purchase from 04/04/2022

Product that satisfies me for my aches and pains.

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Dede

Published on 15/04/2022 à 16h15 following a purchase from 04/04/2022

Fast and discreet and not disappointed

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Published on 15/04/2022 à 12h54 following a purchase from 04/04/2022

Efficient, quality product

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maeliss D.

Published on 15/04/2022 à 10h12 following a purchase from 04/04/2022

Always at the top, very good product and very good quality. Fast delivery

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roland M.

Published on 15/04/2022 à 08h54 following a purchase from 04/04/2022

The products seem to me to be of good quality, but the flower packaging is not of good quality, which is regrettable. Best regards.

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Response from 321cbd Published on 26/04/2022

The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. Customer satisfaction being our priority, we thank you for informing us of your dissatisfaction.

Anne-Charlotte L.

Published on 15/04/2022 à 08h30 following a purchase from 04/04/2022

Very satisfied

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Pierre J.

Published on 15/04/2022 à 08h18 following a purchase from 04/04/2022

Very satisfied it is good!??

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Jerem

Published on 14/04/2022 à 18h47 following a purchase from 03/04/2022

Delivery on time, quality and quantity always top-notch. I can only recommend it to cbd lovers.

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Broucq

Published on 14/04/2022 à 17h14 following a purchase from 03/04/2022

It doesn't suit me, I still can't sleep and in the morning if I take it I have no energy.

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Response from 321cbd Published on 26/04/2022

We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.

christophe R.

Published on 14/04/2022 à 15h43 following a purchase from 03/04/2022

Product much drier than usual, damage other deliveries were much higher quality

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Response from 321cbd Published on 26/04/2022

Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this issue and hope to resolve it quickly and correctly.

Yoann J.

Published on 14/04/2022 à 12h38 following a purchase from 03/04/2022

Always quality

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Philippe G.

Published on 14/04/2022 à 11h54 following a purchase from 03/04/2022

Very pleasant taste and smell. All at an affordable price with 20g + 5g free. Thanks for the 50% off specials, don't hesitate to do them more often!

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Gilles

Published on 14/04/2022 à 10h47 following a purchase from 03/04/2022

Very good quality excellent value I recommend

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PoPsou

Published on 13/04/2022 à 20h27 following a purchase from 02/04/2022

Always at the top free and fast delivery. Great prices.

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Maude O.

Published on 13/04/2022 à 18h40 following a purchase from 02/04/2022

The prices are affordable and the promotions very interesting. Deliveries are made on time.

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Joe

Published on 13/04/2022 à 14h44 following a purchase from 02/04/2022

On top !!!!!!!

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julien

Published on 13/04/2022 à 13h24 following a purchase from 02/04/2022

Delivered in two days. Quality and effects expected. Don't hesitate to contact us.

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Carine B.

Published on 13/04/2022 à 10h56 following a purchase from 02/04/2022

Very good products I recommend?

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Bdeuxp

Published on 13/04/2022 à 09h55 following a purchase from 02/04/2022

Excellent value for money, safe and fast delivery.

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Jordan D.

Published on 13/04/2022 à 09h26 following a purchase from 02/04/2022

Thank you for this order stolen or lost in the wild for 7 days now.no concrete answer of a possible refund or a credit.Bravo to you 88? who runs in the wild

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Response from 321cbd Published on 26/04/2022

We're sorry to hear about your dissatisfaction. As explained in our previous exchanges, we understand and are sincerely sorry for this inconvenience. At this time, we are still waiting for a response from our carrier following the investigation that is underway following our opening of an investigation (The investigation may take up to 15 days). colissimo's investigation report is currently being processed, and we are waiting for the report from colissimo's customer service department. Your parcel being stipulated delivered against signature, we are waiting for the answer of the customer service of colissimo. However, we cannot issue a credit note, but your request for a refund has been taken into account. As soon as we receive the colissimo report, our financial department will proceed with the reimbursement of your order, i.e. 79?47. Our customer service will contact you to keep you informed. Thank you for your understanding and cooperation.

STEPHANE U.

Published on 13/04/2022 à 08h39 following a purchase from 02/04/2022

On trial

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Francky

Published on 12/04/2022 à 20h58 following a purchase from 01/04/2022

Fast delivery, quality products

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Nicolas B.

Published on 12/04/2022 à 19h55 following a purchase from 01/04/2022

Excellent, fast delivery and good product, perfect to relax a few weekends after a hard week of work.

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Jerem

Published on 12/04/2022 à 18h47 following a purchase from 01/04/2022

Discreet and very fast delivery. Very good.

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thomas B.

Published on 12/04/2022 à 16h55 following a purchase from 01/04/2022

Always at the top as usual, very high quality flowers.

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Response from 321cbd Published on 11/04/2022

Thank you for your positive feedback! :)

Frank E.

Published on 12/04/2022 à 10h56 following a purchase from 01/04/2022

Perfect, I recommend

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johann

Published on 12/04/2022 à 10h52 following a purchase from 01/04/2022

Perfect for the shot

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David A.

Published on 12/04/2022 à 09h26 following a purchase from 01/04/2022

Customer for more than three years frankly top, delivery under 72h, telephone contact top, nothing to say. If after three years there's not enough choice?

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DEOM M.

Published on 12/04/2022 à 09h13 following a purchase from 01/04/2022

I'm very satisfied with the products I've ordered: flowers, ice rock and pastilles. The quality of the flowers is always top-notch, in terms of taste, effect and manicure. The weight is always the same, or even a little heavier, which compensates for the weight of the few bits of branch present. Special mention for the ice rocks, which are exceptional in terms of effects - I highly recommend them! Free delivery is always fast, and customer service is very responsive and commercial. I once had a weight problem, which was resolved within 24 hours. What's more, the recurring -50% promotions across the site are a godsend! I really don't understand the negative reviews, to the point of wondering whether they're just trolls or compulsive grumblers.

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Sylvie A.

Published on 12/04/2022 à 09h10 following a purchase from 01/04/2022

I recommend it. Excellent value for money. Fast delivery. Loyalty and promotion. Perfect

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Abdelaziz S.

Published on 11/04/2022 à 20h47 following a purchase from 31/03/2022

Hello everyone, I have nothing more to say than that they are serious, efficient customer service, quality products and wide choice. Thank you

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Response from 321cbd Published on 11/04/2022

Thank you very much for your kind comment. We really appreciate you taking the time to share your experience with us.

Cyrielle

Published on 11/04/2022 à 20h46 following a purchase from 31/03/2022

Very good reception, discreet package and top product quality!

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Vince

Published on 11/04/2022 à 18h37 following a purchase from 31/03/2022

super quality

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Jennifer M.

Published on 11/04/2022 à 17h39 following a purchase from 31/03/2022

Fast delivery

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Response from 321cbd Published on 17/12/2023

Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team

Gréteau

Published on 11/04/2022 à 17h35 following a purchase from 31/03/2022

Product received in perfect condition and on time. My rabbit takes the cbd easily, it's perfect!

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GUILLON L.

Published on 11/04/2022 à 14h30 following a purchase from 31/03/2022

Fast and efficient

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Response from 321cbd Published on 13/06/2023

Hello and thank you for your positive feedback. We are delighted to hear that you appreciate our services and are satisfied with them. The 321 CBD team