English 
Français 
Deutsch 
C
Rating: 1 out of 5
Nothing to say about the product, but the delivery!! Order placed on Thursday and delivery the following Wednesday. Too bad
Translated reviews
Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 1, 2 and 3 stars
Reset filtersC
Rating: 2 out of 5
Did not receive the free pouch
Translated reviews
S
Rating: 2 out of 5
I have two stars because I usually order here, I have never been disappointed before. The offer sold with 10g free is false. I received a flat burnt head instead.
Translated reviews
Response from 321cbd
Hello,
First of all, we would like to thank you for your loyalty to 321CBD.
Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.
If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.
In your case, it is a display error that has now been identified and corrected.
We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.
Best regards,
The 321CBD team
First of all, we would like to thank you for your loyalty to 321CBD.
Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.
If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.
In your case, it is a display error that has now been identified and corrected.
We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.
Best regards,
The 321CBD team
I
Rating: 1 out of 5
I have not yet received the order
Translated reviews
D
Rating: 2 out of 5
One of the purchases has very bad taste, I am disappointed.
Translated reviews
S
Rating: 1 out of 5
I haven't received my package!!!
Translated reviews
J
Rating: 2 out of 5
The weight is okay but it had nothing to do with the product presented and the flavors are not there at all either! Very very disappointed.
Translated reviews
C
Rating: 1 out of 5
I haven't received my last order, it hasn't been delivered to the requested address. My delivery address is ABV 28 rue Jean-Jacques mention cellule 6 PMI 2 80000 Amiens. Thank you.
Translated reviews
G
Rating: 3 out of 5
The purchase went very well in itself. However, for a first order (and thus account creation), I receive a promo code of 20% to be used on my first purchase... The day after the order... Naturally a bit disappointed as a result.
Translated reviews
F
Rating: 2 out of 5
I did not like the taste of my last order at all.
Translated reviews
S
Rating: 3 out of 5
One product was missing out of the four ordered.
Translated reviews
L
Rating: 3 out of 5
Quality compliant
Translated reviews
Y
Rating: 2 out of 5
We are increasingly finding branches in CBD bags.
Translated reviews
G
Rating: 3 out of 5
To be the most expensive CBD in your catalog, the quality is really mediocre.
Translated reviews
F
Rating: 3 out of 5
So an extraordinary sending and receiving of the product, even faster than a big name in e-commerce lolll! However, I took "Full Spectrum CBD E-liquid with mango" and it tears my throat, impossible to keep vaping! But I will still try another purchase once!
Translated reviews
P
Rating: 3 out of 5
My puff wasn't fully charged after about twenty minutes hs
Translated reviews
H
Rating: 3 out of 5
The delivery reached me within three days. Super! But the flowers were very dry, crumbly and had too many stems. Therefore only three stars!
Translated reviews
T
Rating: 1 out of 5
Dispute over delivery, ongoing since 21/01 and still no solution
Translated reviews
N
Rating: 3 out of 5
Much better than other CBDs, however if you compare the taste to weed, I'm sorry but it's not good. It tastes as if the CBD has been cooked (like all CBD) at low temperatures to ensure its THC content is 0.2%, which makes it dry and not very good...
Translated reviews
S
Rating: 2 out of 5
Perfect! Except that we now have to go through non-existent or inefficient parcel relays.... 1 month to receive my order 😉 whereas before it was delivered directly to my home 🥳
Translated reviews
V
Rating: 3 out of 5
Order half received. Several calls and e-mails to obtain a refund. Too bad the purchase I received is still of very good quality and satisfies me.
Translated reviews
J
Rating: 3 out of 5
Hello, I prefer to receive this small parcel in my letterbox. Kind regards, J.J.
Translated reviews
G
Rating: 1 out of 5
I made 2 requests but I received one and I put a message to them and I have no answer.
Translated reviews
S
Rating: 1 out of 5
I ordered on December 24th, the order was only sent on the 30th and I received it on January 3rd and I wasn't even informed. It's shameful, I won't be ordering from you again.
Translated reviews
M
Rating: 1 out of 5
Very dissatisfied with customer service, the phone number is no longer assigned. I was billed for a €109 order that should have arrived on December 24, but I still haven't received anything. This is outrageous.
Translated reviews
J
Rating: 1 out of 5
hello no I'm not at all satisfied, when I ordered NOTHING was specified just the brands of flowers and C B D oil so I took the oil that I normally take and now I receive Hydrosoluble oil, ... which has nothing to do with the sublingual, I was almost ready to send you back everything and then pissed off I gave it to a friend so I'm not!!! no big deal I'll go get some thank you
Translated reviews
A
Rating: 1 out of 5
Order not received 12 days later. No replies to my emails. I will not recommend this site again, very disappointed with the customer service.
Translated reviews
V
Rating: 1 out of 5
MY order of december 19, 2024 has still not been received. I can't reach you on the toll-free number, which has been disconnected. How can I get a refund? Kind regards and happy New Year.
Translated reviews
K
Rating: 2 out of 5
Attractive promotion but product of no real interest. What's more, the site advertises a 48-hour delivery time, but after 3 working days without delivery I wrote to customer service, which never replied. I received the order 5 days after ordering, a long way from the 48h... lousy delivery, unanswered customer service and an expensive product compared to the quality.
Translated reviews
F
Rating: 1 out of 5
Order received but product very very very dry, I am disappointed with the quality received compared to usual. Should I change my website?
Translated reviews
A
Rating: 1 out of 5
Not tasty
Translated reviews
S
Rating: 3 out of 5
Lower quality than other times
Translated reviews
G
Rating: 3 out of 5
Incomplete order
Translated reviews
J
Rating: 1 out of 5
No effect on me. Luckily I took advantage of a black friday special....
Translated reviews
J
Rating: 1 out of 5
Very very disappointed with my last order: I didn't receive the 2 boxes of cbd cookies (321 refunded me), but above all the flowering cbd I ordered was of poor quality (only crumbs and branches and very dry - I sent a photo of this to customer service who ignored it), there was a promotional offer of 50% but if I had known I would have abstained.
Translated reviews
K
Rating: 1 out of 5
Buy e liquid cbd 0 Thc on labels when in reality the full spectrum contains - 0.3 thc so unusable very disappointed!!!!
Translated reviews
D
Rating: 1 out of 5
The shipment did not arrive
Translated reviews
T
Rating: 1 out of 5
Quality is not very good
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We are sorry that our product did not live up to your expectations.
The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
We are sorry that our product did not live up to your expectations.
The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
C
Rating: 1 out of 5
Last order poor quality
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
E
Rating: 3 out of 5
Usually satisfied, this time the cbd is very dry and not very fragrant.... Disappointed.
Translated reviews