The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Hello and thank you for taking the time to post your review.
Your order was indeed delivered on the day it was dispatched on 22/03/2024, however it was never scanned at the outbound sorting center.
Our customer service department therefore returned your order on 26/03/2024 with an additional commercial gesture. This return was delivered to you within 48 hours, i.e. on schedule.
Unfortunately, we cannot be held responsible for delivery problems encountered by Colissimo, and we always do our utmost to ensure that our customers receive their orders.
The 321 CBD team
S
Sébastien G.
Rating: 5 out of 5
following a purchase from 17/03/2024
Good product and arrived on time
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 17/03/2024
very good product
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our products and that you're satisfied with them.
The 321 CBD team
T
Thomas D.
Rating: 5 out of 5
following a purchase from 17/03/2024
The deliveryman didn't deliver to my house but to the nearest relay point without any notice...apart from that, I'm satisfied...
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Response from 321cbd
Hello and thank you for your comment.
After checking with your customer account, when validating your order you chose to be delivered with DPD Pickup and therefore in a point relais.
That's why our DPD carrier dropped off your parcel at a point relais.
When validating your order, you can choose delivery with Colissimo or DPD, either to a point relais or to your home.
If, in the future, you would like your order to be delivered to your home, please check the delivery details before confirming your order, so that you can choose the most suitable delivery option for you.
The 321 CBD team
L
Laetitia V.
Rating: 1 out of 5
following a purchase from 12/01/2024
An order placed in January and still nothing received to date March 27. Never received any indication of the arrival of my order at the relay point.
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Response from 321cbd
Hello and thank you for taking the time to post your review.
After checking your customer account, an email was sent to you on 09/02/2024 to inform you that your package had been returned to us. We then offered you the option of having your parcel sent to a relay point or to your home address. Unfortunately, we did not hear back from you regarding your choice of shipment.
As a result, and in the absence of any response from you, your package has not been returned.
We invite you to contact us either by e-mail or by telephone so that we can reship your order either to your home address or to a relay point.
The 321 CBD team
S
sophie C.
Rating: 5 out of 5
following a purchase from 14/03/2024
Fast transaction...
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
E
Eva B.
Rating: 5 out of 5
following a purchase from 13/03/2024
As always, I am delighted with the quality, the price and the fast delivery.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
I
Ingo K.
Rating: 5 out of 5
following a purchase from 13/03/2024
Very fast delivery
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Response from 321cbd
Hello and thank you for your comment. As customer satisfaction is our priority, we are pleased to know that you are satisfied with our services.
I
Ingrid T.
Rating: 5 out of 5
following a purchase from 12/03/2024
Fast delivery, product complies with the description, I've been using it for 3 days, to be seen in the long term.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
M
Michelle P.
Rating: 5 out of 5
following a purchase from 08/03/2024
super cool, suits me very well pain and sleep
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our product and are satisfied with it.
The 321 CBD team
J
Juan L.
Rating: 5 out of 5
following a purchase from 10/03/2024
Impeccable!👌
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Christine D.
Rating: 5 out of 5
following a purchase from 11/03/2024
Satisfied, I'm waiting for the plant's program to enter my DNA so I can feel the effects on my aches and pains. Thank you for your help!
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Response from 321cbd
Hello and thank you for your comment.
We are delighted to hear of your satisfaction and hope that our product will meet your expectations and bring you the benefits you were looking for.
The 321 CBD team
D
Dominique L.
Rating: 5 out of 5
following a purchase from 10/03/2024
Excellent products, very quick delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services and products.
The 321 CBD team
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Nicolas D.
Rating: 5 out of 5
following a purchase from 08/03/2024
Good quality and fast delivery
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Response from 321cbd
Hello and thank you for your comment.
We are committed to satisfying you with quality products and are delighted to hear of your satisfaction.
The 321 CBD team
I
Isabelle H.
Rating: 5 out of 5
following a purchase from 11/03/2024
I'm as happy as ever with the delivery and the quality.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
F
F L.
Rating: 5 out of 5
following a purchase from 08/03/2024
Fast shipping
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
G
Gilles D.
Rating: 5 out of 5
following a purchase from 04/03/2024
Fast delivery, good selection and prices. Thank you Next time
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Response from 321cbd
Hello,
We thank you for sharing your positive experience with us and are delighted to hear of your satisfaction.
The 321 CBD team
P
patricia P.
Rating: 4 out of 5
following a purchase from 08/03/2024
Very good against stress.
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chantal G.
Rating: 5 out of 5
following a purchase from 11/03/2024
perfect
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MARIE-THÉRÈSE M.
Rating: 5 out of 5
following a purchase from 09/03/2024
corresponds to inflammatory pain, 30% is required.
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our product and are satisfied with it.
The 321 CBD team
L
laurent F.
Rating: 5 out of 5
following a purchase from 09/03/2024
Very good and fast
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
H
HERVE G.
Rating: 5 out of 5
following a purchase from 11/03/2024
fast shipping. perfect quality. very reasonable rates. i recommend this site for its seriousness.
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Response from 321cbd
Hello,
We thank you for sharing your positive experience with us and are delighted to hear of your satisfaction.
The 321 CBD team
B
BRIAN H.
Rating: 5 out of 5
following a purchase from 09/03/2024
Great!!!
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Véronique J.
Rating: 5 out of 5
following a purchase from 09/03/2024
Good product as always
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and that they meet your expectations.
The 321 CBD team
L
Leslie L.
Rating: 5 out of 5
following a purchase from 09/03/2024
Very good
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
H
helene L.
Rating: 5 out of 5
following a purchase from 08/03/2024
no problem
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Response from 321cbd
Hello and thank you for your comment.
As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our products and services.
The 321CBD team
N
Noémie M.
Rating: 5 out of 5
following a purchase from 27/02/2024
Perfect
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
D
David P.
Rating: 4 out of 5
following a purchase from 28/02/2024
Good site
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our products and that you're satisfied with them.
The 321 CBD team
A
alex H.
Rating: 5 out of 5
following a purchase from 09/03/2024
Super happy with my order and the speed of shipment
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
L
Lionel B.
Rating: 5 out of 5
following a purchase from 08/03/2024
Very good
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VINCENT G.
Rating: 5 out of 5
following a purchase from 08/03/2024
Excellent product, fast shipping. What else
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
G
Genevieve G.
Rating: 5 out of 5
following a purchase from 08/03/2024
I had tested some cbd a while ago before ordering yours. For my fibromyalgia, I'm delighted, I've been using the 20% sometimes the 30% for over a year now. My life has changed, the pain is much reduced.
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve.
The 321 CBD team
K
Kevin S.
Rating: 5 out of 5
following a purchase from 07/03/2024
Very good
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
T
Thomas O.
Rating: 5 out of 5
following a purchase from 03/03/2024
Order received as expected
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
J
Jonathan C.
Rating: 5 out of 5
following a purchase from 05/03/2024
Meets expectations. Delivery on time. Thank you
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and that they meet your expectations.
The 321 CBD team
A
Audrey C.
Rating: 5 out of 5
following a purchase from 26/02/2024
Fast delivery,quality product,I would recommend!!!!!!!
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Response from 321cbd
Hello,
We thank you for sharing your positive experience with us and are delighted to hear of your satisfaction.
The 321 CBD team
E
Eric A.
Rating: 5 out of 5
following a purchase from 26/02/2024
Product conforms, fast delivery!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
B
Bruno C.
Rating: 1 out of 5
following a purchase from 22/02/2024
I recommend, without hesitation
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
M
Marianna F.
Rating: 1 out of 5
following a purchase from 21/02/2024
After 1 week of use, I don't feel any benefit: I used to consume CBD oil from a competitor's brand at 5% in full spectrum, but I bought 321cbd's at 10% and it didn't work on me, which is very surprising, I have a small frame and am very sensitive to any substance. In any case, I won't repeat the experience, sorry.
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Response from 321cbd
Hello,
Thank you for your comment. We're sorry to hear that our products are not to your liking.
However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake).
These dosages may vary from one person to another, depending on their weight, their body and their needs.
There's no such thing as a perfect dose, as each person reacts differently to CBD.
The 321 CBD team
D
David P.
Rating: 5 out of 5
following a purchase from 20/02/2024
Package received without problem
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
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