The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
S
Sabrina
Rating: 5 out of 5
following a purchase from 10/05/2023
Arrived safely as requested
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 09/05/2023
super cool!!!!!!!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Louis
Rating: 5 out of 5
following a purchase from 09/05/2023
Great delivery and good quality products
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Damien L.
Rating: 1 out of 5
following a purchase from 07/05/2023
Order received after one week unacceptable when I was told 48 hours for delivery
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier ensures 48-hour deliveries in mainland France. However, it is possible that the carrier encounters delays at the sorting center during the scanning and routing of parcels. We are sorry that you have not received your parcel within 48 hours. The 321 CBD team
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Tanja S.
Rating: 5 out of 5
following a purchase from 07/05/2023
Very fast delivery
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Response from 321cbd
Hello and thank you for your positive feedback. We are delighted to hear that you are satisfied with the delivery time of your order. The 321 CBD team
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Mika
Rating: 5 out of 5
following a purchase from 06/05/2023
As described
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
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DAWE
Rating: 5 out of 5
following a purchase from 05/05/2023
Quality, price, service, delivery. Everything is perfect.
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear of your satisfaction. The 321 CBD team
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Élodie
Rating: 4 out of 5
following a purchase from 05/05/2023
Always good quality, fast and discreet delivery
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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PL
Rating: 5 out of 5
following a purchase from 05/05/2023
Products totally in line with my expectations. Very fast delivery.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Patrice
Rating: 4 out of 5
following a purchase from 05/05/2023
Delivery not too fast but the package arrived whole? I add stars thanks to your answer. Thank you
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your package was not delivered on time. We have indeed observed a delay on the part of our carrier in the scanning and routing of parcels during this period. This delay was mainly due to the high volume of orders. The 321 CBD team
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Sandra B.
Rating: 5 out of 5
following a purchase from 05/05/2023
It was perfect! Thank you 321cbd!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Lesly D.
Rating: 5 out of 5
following a purchase from 05/05/2023
Good taste, good relaxation And the more you smoke, the less you want to, so for those who want to stop Using this one I love it.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
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Mariechen M.
Rating: 5 out of 5
following a purchase from 05/05/2023
Super weiter so !!!! Hat alles gut geklappt . Werde auch wieder hier bestellen.
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Response from 321cbd
Hello and thank you for your comment. We are pleased that you were satisfied with us and that we can count you among our customers. Your 321 CBD team
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Isabelle
Rating: 5 out of 5
following a purchase from 05/05/2023
Very good product
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
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Gwenael S.
Rating: 5 out of 5
following a purchase from 05/05/2023
Very good as usual
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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jean L.
Rating: 5 out of 5
following a purchase from 05/05/2023
Fast delivery, great product thanks
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Antoine P.
Rating: 5 out of 5
following a purchase from 05/05/2023
Fast, free shipping and careful handling
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Jean-Claude C.
Rating: 4 out of 5
following a purchase from 05/05/2023
Top discounts of less than 50% on the entire site
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
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Jorgen B.
Rating: 5 out of 5
following a purchase from 05/05/2023
as always, excellent product, fast delivery despite bank holidays. It's a pity that a product we wanted to try was sold out, but it proves that many people have chosen this excellent site, and I can't say they'd be wrong. All the best to the team. Y&H Bonte
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Jeremy D.
Rating: 1 out of 5
following a purchase from 04/05/2023
Amnesia in name only, ultra-moist head...
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Response from 321cbd
Hello and thank you for your comment. We?re sorry, it?s true that some varieties are wetter than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order. The 321 CBD team
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Jeff S.
Rating: 4 out of 5
following a purchase from 04/05/2023
Always satisfied with 321 CBD. Top product and shipping.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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tibo
Rating: 1 out of 5
following a purchase from 04/05/2023
3 times filtered! bad smell like soap!
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that CBD resin did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
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Christopher V.
Rating: 5 out of 5
following a purchase from 04/05/2023
Very good quality product
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
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David B.
Rating: 5 out of 5
following a purchase from 04/05/2023
Quality product, fast shipping, good experience on 321cbd
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Kathia
Rating: 5 out of 5
following a purchase from 04/05/2023
I recommend
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear of your satisfaction. The 321 CBD team
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munette
Rating: 5 out of 5
following a purchase from 04/05/2023
Always great! Good quality, fast delivery and interesting special offers. Thank you very much.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Valerie L.
Rating: 5 out of 5
following a purchase from 04/05/2023
Always very satisfied with the products and customer service. The trial of a new product, this time thanks to the recommendations and opinions, was a great success.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Julien D.
Rating: 5 out of 5
following a purchase from 04/05/2023
Good taste, attractive prices with regular offers
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
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Leslie L.
Rating: 5 out of 5
following a purchase from 04/05/2023
Delivery time respected. Very satisfied and good product
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Claudio D.
Rating: 5 out of 5
following a purchase from 04/05/2023
As always, the product is great, but so is the service. Well done!
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products as well as our services. The 321 CBD team
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maryse F.
Rating: 5 out of 5
following a purchase from 04/05/2023
Perfect products Very fast shipping Very satisfied buyer
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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alaa E.
Rating: 5 out of 5
following a purchase from 04/05/2023
great and cool
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Francky
Rating: 5 out of 5
following a purchase from 04/05/2023
A customer for nearly 2 years, I appreciate the quality of the products, the tracking of my orders, the speed of delivery and, for the first time, the after-sales service, following an error on their part. (After leaving a telephone message, I was called back within the day and my problem was solved within a few days). I will continue to order from 321CBD.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. Our after-sales service always does its utmost to respond to your requests. The 321 CBD team
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Fabrice U.
Rating: 4 out of 5
following a purchase from 04/05/2023
As usual, very good value for money. Fast delivery and regular 50% off special offers.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. We are delighted to hear of your satisfaction. The 321 CBD team
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Pierre I.
Rating: 1 out of 5
following a purchase from 03/05/2023
I ordered two days before a 50% discount. I sent an email to see if you could make a gesture. No answer! A lost customer!
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Response from 321cbd
Hello and thank you for your comment. Unfortunately we have not received an email from you. We invite you to do so directly via the "Contact us" tab on our website. When you contact us, you can follow your exchanges with our service directly from your order history. The 321 CBD team The 321 CBD team
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Fred
Rating: 5 out of 5
following a purchase from 02/05/2023
Flowers of equal quality from order to order. Delivery without delay. Would recommend.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Maxime D.
Rating: 5 out of 5
following a purchase from 02/05/2023
Good products fast delivery
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Boissiup
Rating: 5 out of 5
following a purchase from 01/05/2023
Fast shipping, careful packaging, nothing to complain about, simple and efficient for a first order.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
F
Flav
Rating: 1 out of 5
following a purchase from 01/05/2023
A regular customer for over 2 years, I've always been satisfied with the quality/price ratio of their products, until I had to contact their customer service department. I used to buy the same variety of flowers, but on my last order I received a poor quality product: relatively airy flowers containing seeds, bad smell and bad taste. I should point out that these characteristics are still common for certain varieties grown outdoors. Except that the variety ordered was supposed to be an indoor one! In my opinion, a mistake was made at the time of ordering, but the customer service department justified itself by citing variations between several batches. In absolute terms, this is absolutely true, and I've already observed this since I've been ordering the same variety for 2 years. Only this time the product is not AT ALL the same, and for the reasons mentioned above I can confirm that it's not a variety grown indoors. In the end, all they offered me was a 10% discount voucher, scant consolation for a former customer who regularly spends good sums with them. [EDIT] I understand that you have a strict policy on complaint deadlines but I think you could have made an exception for a former customer like me who has spent a 4-figure sum with you over the past 2 years. But hey, I should have checked the product on receipt, that'll teach me to trust.
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Response from 321cbd
Hello and thank you for taking the time to post your review. After checking with our customer service department, we have indeed observed a complaint on your part for a variety received at the beginning of April 2023. As indicated during your exchanges with our customer service department, you have 15 days to make a complaint if you encounter a problem with your order. After this period, we are unfortunately unable to respond positively to a complaint. In addition, our service has offered you a commercial gesture on an exceptional basis due to the fact that the complaint deadline has passed. The 321 CBD team
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