The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Thank you for your comment, which seems to be positive and not negative as the number of stars you gave us might indicate. Is there a reason for this? Please know that we always strive to offer our customers an exceptional experience.
J
JOEL R.
Rating: 2 out of 5
following a purchase from 06/10/2022
I ordered oil for my aches and pains and for my sleep. One of 5% zero effect, another of 15% slightly better for aches and pains with 30 drops in one dose. Expensive for not much
Translated reviews
Response from 321cbd
Thank you for your comment and we are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, their body and their needs. There's no such thing as a perfect dose, as each person reacts differently to CBD.
A
Alex
Rating: 2 out of 5
following a purchase from 06/10/2022
CBD flowers delivered far too dry, very weak taste (perhaps this explains why). Disappointing.
Translated reviews
Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team
C
Coco
Rating: 4 out of 5
following a purchase from 02/10/2022
Good product smell taste not disappointed
Translated reviews
J
Jennifer D.
Rating: 1 out of 5
following a purchase from 26/09/2022
Hello, I ordered on September 30th. I received an email from colissimo, package lost. Today is the 7/10 I have no news, I know it's not 321cbd's fault but still, who can't read an address... I need it medically. I've done 3 sponsorships and I order regularly. I'd like to know what's happening with my parcel and after a week without any news, I'm hoping for a commercial gesture. Thank you in advance. Deloison Jennifer
Translated reviews
Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. After verification, your parcel has suffered several routing errors, resulting in a delay in delivery. Unfortunately, we cannot be held responsible for problems encountered at sorting centers. We can see that your parcel was delivered to your letterbox on 08/10/2022 and we hope that you received it safely. In the future, if you encounter a problem with a parcel, we invite you to contact our after-sales service directly, so that we can deal with your request more quickly.
L
L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some beds contain a lot of branches
Translated reviews
L
L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some batches contain many branches.
Translated reviews
C
Cyril K.
Rating: 4 out of 5
following a purchase from 21/09/2022
Good quality, fast delivery. No complaints
Translated reviews
J
Johann S.
Rating: 4 out of 5
following a purchase from 21/09/2022
Belles Têtes Légèrement resineuses
Translated reviews
J
julien S.
Rating: 1 out of 5
following a purchase from 20/09/2022
Hello, I haven't found a better one, no doubt because my pathology is too serious or the CBD 20mg isn't strong enough! But I'm 89 years old, I have hip replacements and osteoarthritis everywhere.
Translated reviews
Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
P
patricia P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Corresponds to the description, Good product.
Translated reviews
S
Shaan S.
Rating: 1 out of 5
following a purchase from 18/09/2022
I still haven't received my CBD
Translated reviews
Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this problem and hope to resolve it quickly and correctly.
D
DAWE
Rating: 4 out of 5
following a purchase from 17/09/2022
good quality
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
L
Lara G.
Rating: 2 out of 5
following a purchase from 17/09/2022
Disappointed with this order! I order often because I love your products but this is the 2nd order I've had a problem with. My first problem was solved magnificently with a free 25g bag of ringo's gift. There are a LOT of branches on this order... On previous orders, what I liked was that the sorting and pruning were perfect! It's a shame
Translated reviews
Response from 321cbd
Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.
E
Emilie G.
Rating: 4 out of 5
following a purchase from 15/09/2022
Very good Delivery quality
Translated reviews
A
ASH
Rating: 4 out of 5
following a purchase from 15/09/2022
Order and delivery ok. A little disappointed with the quality of the product. But ok.
Translated reviews
J
jocelyn R.
Rating: 4 out of 5
following a purchase from 15/09/2022
Regular product needs additional drying for good combustion satisfied
Translated reviews
S
Sarah
Rating: 4 out of 5
following a purchase from 14/09/2022
Unfortunately my parcel was lost, I had to claim it... That's why I didn't give it 5 stars.
Translated reviews
R
Ronan M.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good site. I ordered Freez Kush, a cbd flower that I did not know. Consumed with a portable vapo ( Zeus Arc GT ). Very good smell, good taste, good flavors. The Freez flowers are beautiful and compact. At 321cbd, promos and big discounts are frequent. Delivery is fast and discreet, although sometimes the tracking system doesn't work, but that may be due to the post office.
Translated reviews
P
philippe N.
Rating: 4 out of 5
following a purchase from 14/09/2022
the black resin is just about right but the other 2 are not for me
Translated reviews
A
Aucun N.
Rating: 2 out of 5
following a purchase from 14/09/2022
Decu no contact
Translated reviews
Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
E
Eric L.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good reaction from the service department, quick return of the product due to poor quality, unfortunately the new one is no better. Used to superior product quality before, too bad. It must be a batch or a bad series. I'll let some time go by, maybe I'll come back.
Translated reviews
F
Françoise R.
Rating: 4 out of 5
following a purchase from 14/09/2022
My German Shepherd has stage 4 hip dysplasia. He was really suffering, he's 9 1/2 years old and I didn't want to operate so I tried cbd as a last resort. He's been on the treatment for a week now and he's better already, so I'm still hopeful!
Translated reviews
M
Marie-Rose
Rating: 4 out of 5
following a purchase from 13/09/2022
nina lemon good product, good manicure, light lemon taste
Translated reviews
J
jen D.
Rating: 4 out of 5
following a purchase from 13/09/2022
Sympathetic choice especially on resins and fast shipping Promo really good but not often enough lol Fast shipping and discreet package..in short g2g
Translated reviews
G
Gerard L.
Rating: 1 out of 5
following a purchase from 13/09/2022
I don't want to have to ask 40 times for an opinion. Here it is
Translated reviews
Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again.
A
Abdelaziz S.
Rating: 1 out of 5
following a purchase from 13/09/2022
Here's the proof. 321CBD 0 Order history MSEDUSCWK Carrier Colissimo Domicile Payment method Vivawallet Order reference MSEDUSCWK - placed on 05.09.2022 Delivery address Aubervillers France Billing address Aubervillers France Order status 08/09/2022, Shipped, received on 10 September 05/09/2022 Payment accepted
Translated reviews
Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. As indicated on our website, 48-hour delivery cannot be guaranteed during sales periods. After checking your customer account, we can see that customer service has returned to you to explain the situation. In addition, your parcel was dispatched on 08 September and indicated as delivered on 10 September, i.e. a delivery time of 48 hours from the time your order was dispatched.
G
GILLES L.
Rating: 4 out of 5
following a purchase from 10/09/2022
The quality of the flowers is perfect, the discreet packaging in printer cartridge mode is perfect too, because the clever kids at the post office have fun opening the bubble envelope to see what's inside, and the fact that it's discreet means they don't look any further, and they're also missing the little gift that feels good, otherwise there's nothing to say.
Translated reviews
F
Fadhima N.
Rating: 1 out of 5
following a purchase from 04/09/2022
Parcel not received because it was sent to a delivery point whereas I usually receive it in the mailbox, so the order was placed over a week ago and still nothing.
Translated reviews
Response from 321cbd
Thank you for your comment. We apologize for the inconvenience. A request has been made to colissimo customer service to determine the circumstances of this delivery and to ensure that this dispute does not recur. The 321CBD team.
L
Ludovic S.
Rating: 4 out of 5
following a purchase from 03/09/2022
Very good, I recommend
Translated reviews
L
Laurence
Rating: 1 out of 5
following a purchase from 02/09/2022
My order is missing bags, the package was open.
Translated reviews
Response from 321cbd
We thank you for your feedback and are sincerely sorry for this inconvenience. We were able to ascertain during your exchange with our customer service department that a new shipment containing the missing package had indeed been dispatched from our premises in order to regularize this dispute. We hope you have received it safely. The 321CBD team.
P
Patrick M.
Rating: 4 out of 5
following a purchase from 02/09/2022
On the whole, the cbd flowers are good but some don't taste as advertised, which is a pity... I recommend this site because I'm quite satisfied with it ??????
Translated reviews
B
Bernard F.
Rating: 4 out of 5
following a purchase from 01/09/2022
Good value for money. Fast delivery.
Translated reviews
T
Tony B.
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good site, I don't give five stars for the price.
Translated reviews
P
Pascal
Rating: 4 out of 5
following a purchase from 01/09/2022
Everything's perfect except for one detail: the branches are quite heavy. Fewer branches!
Translated reviews
Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.
H
Herve C.
Rating: 4 out of 5
following a purchase from 01/09/2022
Perfect thank you too bad many products out of stock late delivery due to the post nothing to do with the site I recommend
Translated reviews
L
Lolo
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good product, it's a pity that delivery times are not respected.
Translated reviews
G
Guest
Rating: 4 out of 5
following a purchase from 01/09/2022
order received promptly
Translated reviews
P
patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Super I recommend
Translated reviews
P
patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Au top.super
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 