The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.
Good quality, perfect packaging, smooth delivery. Only downside, many seeds found in recently ordered flowers.
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Pyro
Rating: 1 out of 5
following a purchase from 15/04/2022
Order placed on 26 still nothing received no news from anyone
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Response from 321cbd
We are sorry to hear that your order has not been received. In the event that you encounter an anomaly during the delivery of your order or otherwise. We invite you to write to our customer service department in order to keep them informed. Our customer service department is always available for any anomalies encountered. We would like to rectify the situation, which is why our customer service department will contact you to resolve the issue. The 321CBD team.
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Thomas
Rating: 1 out of 5
following a purchase from 15/04/2022
Chronopost informed me that my parcel had been seized by customs.
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Response from 321cbd
We are sorry to hear that your parcel has been stopped. We are sorry to hear that your package has been checked and could not be delivered. Once or twice a year, the customs authorities carry out checks on distribution sites to verify that the THC levels are respected and comply with the law in force in the European Union. We have noted that a new referral has been scheduled to date. :) We invite you to write directly to our customer service department to confirm receipt of this new parcel. The 321CBD team.
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Johann P.
Rating: 4 out of 5
following a purchase from 15/04/2022
It's a shame because a certain reference is never available and I've been leaving my e-mail address for months to be alerted as soon as it's available and I never see it again - disappointing on this point.
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Mathieu S.
Rating: 4 out of 5
following a purchase from 15/04/2022
Good product, fast delivery
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Olivier B.
Rating: 4 out of 5
following a purchase from 15/04/2022
Super fast and safe delivery Very good value for money
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Jocelyn R.
Rating: 4 out of 5
following a purchase from 14/04/2022
Delivery super fast satisfactory product
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Ang?Le
Rating: 2 out of 5
following a purchase from 13/04/2022
I don't find any particular improvement in pain or sleep.
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Response from 321cbd
Thank you for your feedback. We're sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Franck C.
Rating: 4 out of 5
following a purchase from 13/04/2022
I've been making trim orders for several years now, and this time the quality was pretty good, with tasteful mini heads... I'm satisfied
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Jean-Rene A.
Rating: 4 out of 5
following a purchase from 12/04/2022
Product on trial See later
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Serge U.
Rating: 4 out of 5
following a purchase from 12/04/2022
Very good????
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Gaetan P.
Rating: 4 out of 5
following a purchase from 12/04/2022
Super fast delivery and the products are great, especially for me the best is the Swiss Tsunami 19.3%.
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Sebastien
Rating: 2 out of 5
following a purchase from 11/04/2022
Ineffective product, no effect on stress or sleep. Very expensive for just one bottle of oil.
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Response from 321cbd
We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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S?Verine L.
Rating: 4 out of 5
following a purchase from 11/04/2022
Good products, good quality.
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Jo
Rating: 4 out of 5
following a purchase from 10/04/2022
Fast, efficient service
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Mathieu S.
Rating: 4 out of 5
following a purchase from 10/04/2022
Very good product, good prices (the best possible, I think), fast delivery (most of the time). I personally recommend
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Mister W.
Rating: 4 out of 5
following a purchase from 09/04/2022
Very good products, very fast delivery Lack of more regular promotions for good customers (birthday, loyalty program: after 10 orders = X gr free ...), sponsorship nice I recommend without pbl
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Client
Rating: 2 out of 5
following a purchase from 09/04/2022
No effects despite regular intake morning and evening.
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Response from 321cbd
We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Jean-Paul
Rating: 4 out of 5
following a purchase from 05/04/2022
Hello, Correct delivery. What disappointed me was that a few days later people close to me in my address book received emails from me (first and last name displayed) from the site: 10year.cbdshop.
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Monnot
Rating: 4 out of 5
following a purchase from 05/04/2022
The afgan doréa fine gold and more beautiful than good . Too bad
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Claude C.
Rating: 1 out of 5
following a purchase from 05/04/2022
Hello The cbd crumble absolutely does not melt under the tongue as mentioned. Even after several minutes. So I mixed it with a few drops of olive oil and the mixture was well absorbed. I tried it a second time, then a third and I'm still waiting for the relaxing effects it seems to provide. That same evening I ate a third of the crumble without any effect. The rest went into the garbage can. I'll have to find something better to relax me.
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Response from 321cbd
We are very sorry that you did not enjoy ______. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Loulou
Rating: 4 out of 5
following a purchase from 05/04/2022
Good product, delivered quickly, needs a little drying
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Albinet
Rating: 4 out of 5
following a purchase from 04/04/2022
For the product I do not know yet is too early On the other hand res disappointed by the delivery the pouch was all torn. Just like the Cbd box. Fortunately the bottle was not broken ... ........
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Roland M.
Rating: 1 out of 5
following a purchase from 04/04/2022
The products seem to me to be of good quality, but the flower packaging is not of good quality, which is regrettable. Best regards.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. Customer satisfaction being our priority, we thank you for informing us of your dissatisfaction.
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S?Verine L.
Rating: 4 out of 5
following a purchase from 04/04/2022
Easy to order . quick turnaround. completely satisfied with previous orders.
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Georgio
Rating: 4 out of 5
following a purchase from 03/04/2022
Good site.... Good flower.... No reasonable delivery timesoprix
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Broucq
Rating: 2 out of 5
following a purchase from 03/04/2022
It doesn't suit me, I still can't sleep and in the morning if I take it I have no energy.
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Response from 321cbd
We are very sorry that you did not enjoy our product. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Christophe R.
Rating: 2 out of 5
following a purchase from 03/04/2022
Product much drier than usual, damage other deliveries were much higher quality
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Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this issue and hope to resolve it quickly and correctly.
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Jordan D.
Rating: 1 out of 5
following a purchase from 02/04/2022
Thank you for this order stolen or lost in the wild for 7 days now.no concrete answer of a possible refund or a credit.Bravo to you 88? who runs in the wild
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Response from 321cbd
We're sorry to hear about your dissatisfaction. As explained in our previous exchanges, we understand and are sincerely sorry for this inconvenience. At this time, we are still waiting for a response from our carrier following the investigation that is underway following our opening of an investigation (The investigation may take up to 15 days). colissimo's investigation report is currently being processed, and we are waiting for the report from colissimo's customer service department. Your parcel being stipulated delivered against signature, we are waiting for the answer of the customer service of colissimo. However, we cannot issue a credit note, but your request for a refund has been taken into account. As soon as we receive the colissimo report, our financial department will proceed with the reimbursement of your order, i.e. 79?47. Our customer service will contact you to keep you informed. Thank you for your understanding and cooperation.
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Sousou
Rating: 4 out of 5
following a purchase from 01/04/2022
The flower manicure is clean and the shipping is fast.
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Séverine
Rating: 4 out of 5
following a purchase from 31/03/2022
Order received promptly, CBD top for falling asleep.
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Roselyne G.
Rating: 1 out of 5
following a purchase from 30/03/2022
No effect on me.
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Response from 321cbd
We are very sorry that you did not enjoy our oil product. Tastes and effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to contact our customer service department. There are several factors that can be taken into account when a product does not have the desired effects. Our customer service team will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Denis J.
Rating: 4 out of 5
following a purchase from 27/03/2022
Good site but lacks variety renewal
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Romain S.
Rating: 4 out of 5
following a purchase from 27/03/2022
Satisfied with consistent product quality
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Julien T.
Rating: 4 out of 5
following a purchase from 26/03/2022
Very reliable site and never been disappointed
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Max
Rating: 1 out of 5
following a purchase from 26/03/2022
Full of seeds, sends an email and no return. This is outrageous. I was a loyal customer. I will be going to another supplier. Disappointed with 321cbd. Will not recommend again.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. After checking with our customer service department, you have now received a response in which we inform you of the steps to follow to ensure that your refund request is successful. We sincerely hope that this misunderstanding will not mar our relationship. Our aim is to maintain a privileged relationship with our customers.
No effect at all. Maybe it doesn't work for everyone. To be tested in vap.
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Response from 321cbd
We are very sorry that you did not enjoy Crystal CBD 99.90% . We're sorry the variety didn't live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. CBD crystals are consumed by vaporization, where they can be dosed in the same size as a grain of rice and then increased as needed. They can also be taken sublingually, under the tongue, for around 30 seconds. They can also be consumed with electronic cigarette e-liquids.
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Claude C.
Rating: 4 out of 5
following a purchase from 22/03/2022
good product
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Stephanie D.
Rating: 4 out of 5
following a purchase from 21/03/2022
Moderately satisfied maybe I need to take more drops I took it for sleep and hot flashes to see in the long run
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Response from 321cbd
Thank you for your feedback. 30% CBD oil is recommended for those new to CBD. It is recommended to dose this 30% CBD oil in very small amounts first to maximize the CBD benefits, then increase the doses with each use until you find the perfect balance unique to your body.
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