Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2 and 4 stars

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Lapierre G.
Rating: 4 out of 5
following a purchase from 14/07/2025
Top
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Benjamin D.
Rating: 4 out of 5
following a purchase from 11/07/2025
Good, fairly quick delivery.
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Gabriel M.
Rating: 4 out of 5
following a purchase from 12/07/2025
Well received package in accordance with the order
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Gauthier L.
Rating: 4 out of 5
following a purchase from 08/07/2025
Good, nothing to say
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Julie G.
Rating: 1 out of 5
following a purchase from 02/07/2025
Very, very long delivery times. The 24 to 48 hours are never respected, it's more than a week minimum. When ordering more than 10g, the quality is mediocre, a lot of branches to add weight, broken buds, in short, poor quality!
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Franck S.
Rating: 4 out of 5
following a purchase from 25/06/2025
Change in consistency of Afghan resin. Less greasy and sticky than before. The quality seems to be the same.
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nord nettoyage N.
Rating: 4 out of 5
following a purchase from 09/06/2025
Very satisfied
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Deike R.
Rating: 1 out of 5
following a purchase from 05/06/2025
No good fermentation, many small branches
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Dennis J.
Rating: 1 out of 5
following a purchase from 28/05/2025
No
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Fanette T.
Rating: 2 out of 5
following a purchase from 22/05/2025
No problem with the product, but issues with the delivery.
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Arnaud D.
Rating: 1 out of 5
following a purchase from 19/05/2025
The products do not meet my expectations at all
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Anissa H.
Rating: 4 out of 5
following a purchase from 16/05/2025
Very well
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Charlie R.
Rating: 1 out of 5
following a purchase from 01/05/2025
Nothing to say about the product, but the delivery!! Order placed on Thursday and delivery the following Wednesday. Too bad
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Céline R.
Rating: 2 out of 5
following a purchase from 02/05/2025
Did not receive the free pouch
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Sonia K.
Rating: 2 out of 5
following a purchase from 30/04/2025
I have two stars because I usually order here, I have never been disappointed before. The offer sold with 10g free is false. I received a flat burnt head instead.
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Response from 321cbd
Hello,

First of all, we would like to thank you for your loyalty to 321CBD.

Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.

If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.

In your case, it is a display error that has now been identified and corrected.

We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.

Best regards,
The 321CBD team
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Iolanda B.
Rating: 1 out of 5
following a purchase from 12/04/2025
I have not yet received the order
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Yannis S.
Rating: 4 out of 5
following a purchase from 03/04/2025
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DANIELLE G.
Rating: 2 out of 5
following a purchase from 15/04/2025
One of the purchases has very bad taste, I am disappointed.
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Claire B.
Rating: 4 out of 5
following a purchase from 14/04/2025
Interesting choices on the site, fast delivery, I ordered CBD puffs in kush and mint flavors, very pleasant to vape, I think with the quantity I got about 400 puffs. The format is practical and nice. However, I did not feel the relaxing effect of CBD that I was looking for.
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Andre K.
Rating: 4 out of 5
following a purchase from 31/03/2025
Super satisfied, great products, good prices, I can only recommend further, the flowers are very good
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julien D.
Rating: 4 out of 5
following a purchase from 29/03/2025
Good product for relaxation, meets my expectations.
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Patrick R.
Rating: 4 out of 5
following a purchase from 25/03/2025
The order arrived safely, but the tracking did not update and I thought my package was stuck, but it still arrived.
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Sabrina C.
Rating: 1 out of 5
following a purchase from 08/03/2025
I haven't received my package!!!
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Johann P.
Rating: 2 out of 5
following a purchase from 17/03/2025
The weight is okay but it had nothing to do with the product presented and the flavors are not there at all either! Very very disappointed.
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Christophe M.
Rating: 1 out of 5
following a purchase from 15/03/2025
I haven't received my last order, it hasn't been delivered to the requested address. My delivery address is ABV 28 rue Jean-Jacques mention cellule 6 PMI 2 80000 Amiens. Thank you.
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Gwendoline G.
Rating: 4 out of 5
following a purchase from 10/03/2025
No worries about this latest order. The downside is the delivery, DPD is really bad with 5 delivery delays, all of that just for me to end up picking it up at a pickup point. It would be good for you to review or change partners.
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FRANCOISE R.
Rating: 2 out of 5
following a purchase from 16/02/2025
I did not like the taste of my last order at all.
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Yvan J.
Rating: 2 out of 5
following a purchase from 03/02/2025
We are increasingly finding branches in CBD bags.
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Franck S.
Rating: 4 out of 5
following a purchase from 30/01/2025
Order delivered to your home in 36 hours. Correct delivery.
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julien D.
Rating: 4 out of 5
following a purchase from 29/01/2025
Presence of many seeds in some packages, it's a bit of a shame.
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thierry S.
Rating: 1 out of 5
following a purchase from 19/01/2025
Dispute over delivery, ongoing since 21/01 and still no solution
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Sophia J.
Rating: 2 out of 5
following a purchase from 21/12/2024
Perfect! Except that we now have to go through non-existent or inefficient parcel relays.... 1 month to receive my order 😉 whereas before it was delivered directly to my home 🥳
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Evgeny P.
Rating: 4 out of 5
following a purchase from 09/01/2025
Good quality, fast delivery. Prices a little expensive.
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Dominique L.
Rating: 4 out of 5
following a purchase from 30/12/2024
GOOD!
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Sandrine F.
Rating: 4 out of 5
following a purchase from 27/12/2024
Perfect for a very tasty infusion.
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David H.
Rating: 4 out of 5
following a purchase from 28/12/2024
Tres bonne commende rirn a dire sauf sur la livraison je suis passer par un point relais qui maleureusement et était en vacances la semaine de livraison du coup j'ai di attendre une semaine j'aurais prefer6qu'il change de points relais et me avertisse en tout cas merci
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Gerardus S.
Rating: 1 out of 5
following a purchase from 27/12/2024
I made 2 requests but I received one and I put a message to them and I have no answer.
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Sophie D.
Rating: 1 out of 5
following a purchase from 24/12/2024
I ordered on December 24th, the order was only sent on the 30th and I received it on January 3rd and I wasn't even informed. It's shameful, I won't be ordering from you again.
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Melanie Q.
Rating: 1 out of 5
following a purchase from 19/12/2024
Very dissatisfied with customer service, the phone number is no longer assigned. I was billed for a €109 order that should have arrived on December 24, but I still haven't received anything. This is outrageous.
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Jean-Claude H.
Rating: 1 out of 5
following a purchase from 20/12/2024
hello no I'm not at all satisfied, when I ordered NOTHING was specified just the brands of flowers and C B D oil so I took the oil that I normally take and now I receive Hydrosoluble oil, ... which has nothing to do with the sublingual, I was almost ready to send you back everything and then pissed off I gave it to a friend so I'm not!!! no big deal I'll go get some thank you
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