The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Hello, I ordered 3 different varieties for a change, I'm not disappointed with the taste but all 3 were very dry and this detracts from the quality.
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. If you notice any anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321 CBD team
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Francky
Rating: 2 out of 5
following a purchase from 12/02/2023
While the quality of the products remains good, I was very disappointed by a more than dubious commercial practice during the special "Valentine's Day" promotion. Advertised at -70% throughout the site, it was impossible to log on on February 14th from +/-11.30am to +/-2pm. When the site was available again, the discount was only 50%. I'm puzzled by the reason given, i.e. that all products at -70% would have been sold out, since everything was available when the site reopened. I find the method inelegant!!! I'll keep that in mind...
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our stock at -70% was "sold out" in a few hours, which necessitated the interruption of our site. In fact, a large number of Internet users connected to the site in a very short space of time, making the server unavailable in certain areas. To apologize, we have put the new stock of products online with a 50% discount until Wednesday, February 15, 2023 at 10am. We apologize and thank you for your trust. The 321 CBD team
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Quentin B.
Rating: 4 out of 5
following a purchase from 11/02/2023
Top site, easy purchase
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Pierrick A.
Rating: 4 out of 5
following a purchase from 11/02/2023
Very good experience, especially in terms of value for money and delivery time. On the other hand, the site is not very fluid on i phone.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. Concerning the fluidity of our website, we'll pass on the information to our IT department so that they can work on it. The 321 CBD team
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stephane B.
Rating: 4 out of 5
following a purchase from 11/02/2023
Fast, efficient shipping
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Abdessamade A.
Rating: 4 out of 5
following a purchase from 10/02/2023
it's not the only site I order cbd from, but I'm very satisfied! i recommend it!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CDB team
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JEGOU
Rating: 4 out of 5
following a purchase from 10/02/2023
Fast delivery Too bad the Valentine's Day promotion ended so quickly (February 14 morning).
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. In fact, our 70% off stock was "sold out" in a very short space of time. In order to be able to propose an offer to our customers who were unable to benefit from the -70%, we carried out an emergency restocking, this time applying a -50% offer. The 321 CBD team
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Son
Rating: 2 out of 5
following a purchase from 07/02/2023
I'm quite disappointed with the quality this time. Last time, the quality was much better for the same price.
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
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Yann M.
Rating: 2 out of 5
following a purchase from 04/02/2023
A promotion that was supposed to last 24 hours lasted barely 2.
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Response from 321cbd
Hello and thank you for your comment. Our stock at -70% was "sold out" in a few hours, which necessitated the interruption of our site. In fact, a large number of Internet users connected to the site in a very short space of time, making the server unavailable in certain areas. To apologize, we have put the new stock of products online with a 50% discount valid until Wednesday 15/02 at 10:00 am. We apologize and thank you for your trust. The 321 CBD team
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Leslie L.
Rating: 2 out of 5
following a purchase from 02/02/2023
Expensive for what it represents. Nothing after 3 days...
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Response from 321cbd
Hello and thank you for your comment. Our puffs are designed to provide between 400 and 600 puffs. Depending on your consumption, it is possible that it lasts more or less time, so it is quite possible that the puff lasts only 3 days if you used it throughout the day. The 321 CBD team.
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ALEKSANDRA C.
Rating: 4 out of 5
following a purchase from 31/01/2023
I use cbd for my dog, who gets very anxious when there are firecrackers, explosions and other strong thunderstorms. I use it continuously, 3 drops morning and evening (15% oil, 30kg dog). It works quite well, the dog is still afraid of noise but he doesn't run around to hide, he stays very close to us, much calmer.
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Response from 321cbd
Hello and thank you for taking the time to post your review. Technically, you can give human-grade CBD oil to your pets, because your dog as well as all mammals like humans have the same endocannabinoid system. However, you should know that there are oils for dogs that have been specially formulated for pets. We would like to thank you for your opinion and are delighted to hear that your dog is feeling better. The 321 CBD team
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Pauline M.
Rating: 2 out of 5
following a purchase from 30/01/2023
My cbd didn't have the usual taste or smell at all, and it looks wetter than usual.
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our top priority, and we are constantly striving to improve the quality of our products. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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Franck C.
Rating: 2 out of 5
following a purchase from 28/01/2023
Not great value for money - other sites are cheaper and of better quality
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Response from 321cbd
Hello and thank you for your comment. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. Our customer service team is always available to help you with any problems you may encounter when receiving your order, and we invite you to contact them. The 321 CBD team The 321 CBD team
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jean marc D.
Rating: 4 out of 5
following a purchase from 28/01/2023
Very very dry
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We are sorry to hear of your dissatisfaction and invite you to contact our customer service department. The latter is always available for any anomalies encountered upon receipt of your order. The 321 CBD team
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gyl
Rating: 4 out of 5
following a purchase from 28/01/2023
Reliable service, fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Flop?s
Rating: 2 out of 5
following a purchase from 27/01/2023
I'm used to ordering my cbd on this site, but I'm a bit disappointed. I only got small flowers on my last order. This is unusual, but disappointing enough to be worth mentioning. On the other hand, the grass is of high quality.
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Response from 321cbd
Hello and thank you for taking the time to post your review. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
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Marcel B.
Rating: 2 out of 5
following a purchase from 27/01/2023
I believe that the European and French authorities are using means such as pharmaceutical and chemical standards that are not provided for by the law to circumvent it and make your products non-consumable for the proletariat and ensure the passage of the dominant species.
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GS
Rating: 4 out of 5
following a purchase from 22/01/2023
Very fast delivery helps soothe my aching muscles.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to provide you with outstanding product quality.
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Parker R.
Rating: 4 out of 5
following a purchase from 22/01/2023
Good service
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Sara.A
Rating: 1 out of 5
following a purchase from 22/01/2023
Beware, this is not a French site, despite what they'd have you believe. Their European decree is false. Smoking their cdb can cost you your license.
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Response from 321cbd
Hello and thank you for your comment. Our entire product range complies with current European Union legislation, i.e. a THC content of less than 0.3%. Nevertheless, with regular consumption, the low percentage of THC present in CBD accumulates in the body and may react positively to a saliva or urine screening test. It's important to know that it's possible to have a positive saliva test with CBD if your CBD consumption is high, which includes a higher level of THC in your blood. As a general rule, in the case of moderate and occasional consumption, traces of THC in CBD can be detected for 6 to 8 hours in the saliva test. If consumption is moderate but regular (several times a week), traces of THC in CBD will be detectable for 24 hours in a saliva test. Finally, if consumption is both high and daily, traces of THC contained in CBD may be detectable in the saliva test up to 7 days after the last intake. We invite you to contact our customer service department for further assistance. How you consume our products is up to you, and 321 CBD cannot be held responsible in the event of a positive test. The 321 CBD team
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charlotte B.
Rating: 1 out of 5
following a purchase from 21/01/2023
My parcel has not arrived
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Response from 321cbd
Hello and thank you for your comment. Delivery times for Martinique may be longer due to the fact that the parcel is subject to customs control on arrival on the island. Packages take an average of one week to be delivered. The 321 CBD team
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Florian
Rating: 4 out of 5
following a purchase from 21/01/2023
serious company, we can see that the product is respected (drying done correctly and packaging of the product), the deadlines have been respected on the whole.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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guillaume L.
Rating: 4 out of 5
following a purchase from 18/01/2023
Delivery on time, good product price that corresponds well to the quality, I would just like to have more choice on the search criteria on the site for example the search on the rate of thc, I recommend this site.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 17/01/2023
Hello Corresponds exactly, nice.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The 321 CBD team
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Fanny
Rating: 2 out of 5
following a purchase from 14/01/2023
One week delivery and not delivered at -48h? Second time I order and it's still a week. I don't mind, but I think it's outrageous to write it in big letters on the site when it's not true.
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Response from 321cbd
Hello and thank you for your comment. Your parcel was handed over to our carrier on the day it was dispatched, i.e. 19.01.2023. However, due to a national strike (beyond our control), there were delays in the delivery of parcels. As some sorting centers do not work at weekends, deliveries resume on Monday and your parcel was made available to you on 23.01.2023. That's 2 working days after your order was dispatched. Concerning your first order, it was dispatched on Christmas Eve, December 24 and 25 being a weekend, delivery was resumed on Monday for delivery on Tuesday. Delivery in 48 hours is effective from the moment your order has the status shipped, excluding weekends and public holidays and excluding exceptional events (such as a national strike) that could delay the routing or delivery of packages. The 321 CBD team
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Yocé
Rating: 4 out of 5
following a purchase from 13/01/2023
I've been using it for several months. Quite effective in relieving the pain caused by fibromyalgia. My nights are very short but lighter. I take 9 drops at bedtime. The taste is quite strong. But not unpleasant.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
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Marie B.
Rating: 4 out of 5
following a purchase from 13/01/2023
Order received with a little delay but strikes in France at the moment, I have not yet tasted everything but so far in visual good quality.
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Response from 321cbd
Hello and thank you for your positive comment. We are sorry to hear that your parcel was delayed due to the strike and thank you for your understanding. Please know that we are constantly working to offer you exceptional product quality. The 321 CBD team
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Marlene Z.
Rating: 4 out of 5
following a purchase from 13/01/2023
Fast delivery. Top products. Regular discounts, perfect for me.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Fabrice U.
Rating: 4 out of 5
following a purchase from 13/01/2023
Responsive order. Fast delivery. Good value for money.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Gwenael S.
Rating: 4 out of 5
following a purchase from 12/01/2023
Serious and delivered in 48 hours
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Ophelie
Rating: 4 out of 5
following a purchase from 08/01/2023
Very good CBD, top shipping service and super fast. Only downside, branches that can be avoided.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality and thank you for your comment about the branches. The 321 CBD team
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Anthony C.
Rating: 4 out of 5
following a purchase from 08/01/2023
I am satisfied with the product good quality a little too compact perfect delivery service
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The 321 CBD team
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Terras J.
Rating: 2 out of 5
following a purchase from 08/01/2023
Delivery niquel disappointed with the quality of amnesia kush and orange Bud the Ringo and tsunami was better
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Response from 321cbd
? The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Hello and thank you for your comment. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321 CBD team
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Jorgen B.
Rating: 4 out of 5
following a purchase from 07/01/2023
This latest product "afgan 40% cbd... a must of the must the top of the tops, bravo for this novelty, it's incredible. Certainly worth the price, congratulations again and see you soon. Bonte Youri (Jorgen) & Hélène.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
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Ju J.
Rating: 4 out of 5
following a purchase from 05/01/2023
Very good site at good prices I recommend
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The 321 CBD team
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Ju J.
Rating: 4 out of 5
following a purchase from 05/01/2023
R.A.S. merci !!!
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Yvelyne L.
Rating: 2 out of 5
following a purchase from 01/01/2023
I don't find it very effective, even ineffective.
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Response from 321cbd
Hello, thank you for your feedback. We are sorry that our product did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
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Ludo
Rating: 4 out of 5
following a purchase from 31/12/2022
Fast shipping
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321cbd team
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coraline
Rating: 4 out of 5
following a purchase from 31/12/2022
Satisfied as usual
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Nora K.
Rating: 2 out of 5
following a purchase from 31/12/2022
You asked me to give an opinion when my cat has just started the treatment. We are only one drop away, so no results yet. Ask me again in 1 month.
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Response from 321cbd
Hello and thank you for your comment. It's normal not to be able to give an opinion when you start using a product. Please let us know when your cat has been using the product for a few weeks. The 321 CBD team
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