Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 1, 2 and 5 stars

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M
Morgan C.
Rating: 5 out of 5
following a purchase from 17/09/2023
The products are of good quality, everything was sent to me quickly, except once but I got a small gift for the inconvenience. Perfect, I recommend
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
R
Roselyne M.
Rating: 5 out of 5
following a purchase from 13/09/2023
Herbal tea effective for sleep ...fast shipping ...perfect????
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
C
Corentin G.
Rating: 5 out of 5
following a purchase from 13/09/2023
Perfect delivery times and a little gift to make you happy.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
M
Mickäel D.
Rating: 1 out of 5
following a purchase from 12/09/2023
Poor quality compared to usual, full of seeds, heads half brown really disappointed with this order.
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Response from 321cbd
Hello and thank you for your comment. We are sorry that the product you received was not up to your expectations. The products offered on our online site are 100% natural and grown without additives, which sometimes means that there may be variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
T
Tonio
Rating: 5 out of 5
following a purchase from 12/09/2023
Very good as usual
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
M
Marlene Z.
Rating: 5 out of 5
following a purchase from 11/09/2023
It suits me very well
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you enjoy our products and thank you for sharing your experience. The 321 CBD team
É
Émeric
Rating: 2 out of 5
following a purchase from 10/09/2023
I am disappointed, I order for the first time, I receive my package after 15 days. On the phone, a lady told me that colissimo have a problem with the squanage of packages. But colissmo still hadn't received the parcel (10 days after placing the order), so I ended up sending an e-mail saying that I'd like to have a real explanation of the problem and that I didn't want to end up cancelling my order and rotting them on review sites. Strangely enough, the next day they dispatched my order and I received it 48 days later. As for the quality, the smell is there but the quality doesn't seem crazy to smoke.
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Response from 321cbd
Hello and thank you for your comment. Due to the high volume of orders for our latest Back to School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, 48-hour delivery times cannot be guaranteed due to the high volume of orders. Our Colissimo carrier has also experienced a delay in scanning parcels at the outbound sorting center, resulting in a delay in parcel delivery. If the parcel has not yet been scanned at the sorting center, Colissimo indicates that it is not yet in their possession. Our team is doing everything in its power to ensure that this inconvenience does not recur in the future. The 321 CBD team
S
Sandra B.
Rating: 5 out of 5
following a purchase from 10/09/2023
321cbd a reference in the world of online CBD sales!
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Response from 321cbd
Hello and thank you for your comment. We appreciate it very much and do our utmost to satisfy our customers. The 321 CBD team
A
Aymeric C.
Rating: 5 out of 5
following a purchase from 10/09/2023
Good product - fast, discreet delivery
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear of your satisfaction. The 321 CBD team
G
Greg
Rating: 5 out of 5
following a purchase from 09/09/2023
As efficient and fast as ever, and all at 50% off! Top
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear of your satisfaction with our products and services. The 321 CBD team
M
Michelle P.
Rating: 5 out of 5
following a purchase from 08/09/2023
big problem of routing orders, delays too long, 2iem times, plus a seizure of customs!!!! attention, I will seek other sellers CBD!!!
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Response from 321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has unfortunately been a delay in the preparation and dispatch of orders. Our team is doing everything in its power to ensure that this inconvenience does not recur in the future. With regard to customs seizures, once or twice a year customs may carry out random checks. Unfortunately, these checks are beyond our control, and we systematically return the order as soon as possible. Our teams always do their utmost to satisfy you. The 321 CBD team
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Cedric G.
Rating: 5 out of 5
following a purchase from 08/09/2023
Perfect nothing to say
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Response from 321cbd
Hello, Thank you for taking the time to post your review and share your positive experience. The 321 CBD team
G
Ghandy
Rating: 5 out of 5
following a purchase from 07/09/2023
Fast, discreet delivery and top-notch after-sales service.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
E
Emilie
Rating: 1 out of 5
following a purchase from 07/09/2023
The delivery never arrived.
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Response from 321cbd
Hello and thank you for your request. We are sorry to hear that your order did not arrive. Our customer service will contact you to rectify the situation. The 321 CBD team
P
Patricia P.
Rating: 5 out of 5
following a purchase from 07/09/2023
Exactly what I was looking for, effective on stress. I would add that the after-sales service is top-notch.
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Response from 321cbd
Hello and thank you for your comment. The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
S
Sami
Rating: 5 out of 5
following a purchase from 07/09/2023
Always on top. Fast delivery. Very good quality products.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
J
Jorge D.
Rating: 1 out of 5
following a purchase from 07/09/2023
An order validated on 06/9 still not delivered, without even a call from you !!!!
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Response from 321cbd
Hello and thank you for taking the time to post your review. Due to the high demand for our latest Back-to-School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. After checking, your parcel was delivered to your letterbox on 18/09/2023. If you have not received it, please contact us by phone or e-mail. Our customer service is always available to answer your questions. The 321 CBD team
N
Nicolas F.
Rating: 5 out of 5
following a purchase from 07/09/2023
I have placed several orders and have always been delivered, quality products. Once there was a problem with the deliveryman, I contacted them and they solved the problem and my order arrived safely. I recommend them.
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that you are satisfied with our services and thank you for sharing your positive experience with us. The 321 CBD team
F
Fabrice
Rating: 5 out of 5
following a purchase from 07/09/2023
Fast delivery, excellent value for money
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Response from 321cbd
Hello and thank you for your positive comment. We work with our growers to offer you exceptional product quality at an attractive price. The 321 CBD team
M
Macnulty
Rating: 5 out of 5
following a purchase from 06/09/2023
Consistently high-quality products at very reasonable prices.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
D
Dave
Rating: 5 out of 5
following a purchase from 06/09/2023
Excellent value for money. Wide selection. Fast, careful shipping ?
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
M
Marianne
Rating: 5 out of 5
following a purchase from 06/09/2023
Glad to have received my order thank you to customer service for its follow-up Very good products I am satisfied it helps me bcp in my disease it avoids me to take a treatment Vive le cbd
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Response from 321cbd
Hello and thank you for your comment. The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
N
Nathalie
Rating: 5 out of 5
following a purchase from 06/09/2023
I've been a loyal 321 customer for several years, and the best thing about the site is that all the specifications are listed and correspond to what I've observed, so the advice is reliable, which makes choosing easier. Thanks to the whole team for the products and competitive prices.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
V
Véro
Rating: 5 out of 5
following a purchase from 06/09/2023
Since the confinement I order from 321CBD! Satisfied with the products and prices! I regularly recommend and often sponsor friends, who in turn become loyal customers. It's proof that there's something in it for you!
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
L
Laetitia E.
Rating: 5 out of 5
following a purchase from 05/09/2023
Serious company that listens to its customers and gives good advice. Products with perfect value for money.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
J
José P.
Rating: 1 out of 5
following a purchase from 05/09/2023
Too much time between order and delivery. Ordered on 4/09/2023 and on 16/09/2023 still received nothing.
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Response from 321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48h delivery time cannot be guaranteed due to the high number of orders. We apologize for any inconvenience this may cause, and our team is doing everything in its power to ensure that this does not happen again in the future. The 321 CBD team
J
Jean-Charles H.
Rating: 5 out of 5
following a purchase from 05/09/2023
A fast, efficient company I've never been disappointed.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
G
Guiffard Y.
Rating: 5 out of 5
following a purchase from 05/09/2023
Still a very good product, even if I had to wait a little longer.
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
F
Flou
Rating: 5 out of 5
following a purchase from 05/09/2023
Fast shipping and regular promotions
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
C
Client
Rating: 1 out of 5
following a purchase from 05/09/2023
Hello, 48h delivery according to the site, order placed on September 4, 2023, today is September 16, 2023, still no news. I asked for a commercial gesture, a 10% voucher that can't be combined with other promotions...I place my orders when there's a 40 or 50% discount, so the commercial gesture is useless. I would have preferred 1g of another product to test. In short, this was my first test on this site, and therefore my last. Hoping to receive my order one day... Yours sincerely
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Response from 321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48h delivery time cannot be guaranteed due to the high number of orders. Your order was delivered to your letterbox on 16/09/2023 and we hope you received it safely. We apologize for this inconvenience, and our team is doing everything in its power to ensure that this does not happen again in the future. The 321 CBD team
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Emilien D.
Rating: 1 out of 5
following a purchase from 05/09/2023
Tro long no compensation other than a 10% code wowhhh for a 10-day delay
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our customer service team has contacted you several times to explain the situation and why delivery times have unfortunately been extended. Our team is doing everything in its power to ensure that such an inconvenience does not recur in the future. We apologize for this inconvenience, which is why we have offered you 10% off your next order. The 321 CBD team
B
Bdeuxp
Rating: 5 out of 5
following a purchase from 05/09/2023
I have been a 321 cbd customer for a long time, and I appreciated the responsiveness of customer service this time, as there was a slight delay in my order. To make up for this inconvenience I received a supplement which pleasantly surprised me. The product quality is consistent and good. I recommend 321 cbd
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Response from 321cbd
Hello and thank you for your comment. We would like to thank you for your positive feedback. We are delighted to hear that you are satisfied with our services and products. We always do our utmost to satisfy our customers. The 321 CBD team
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Client
Rating: 5 out of 5
following a purchase from 05/09/2023
The quality is always there. We can't wait for the 70% promotions that have long since expired.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Raphael B.
Rating: 1 out of 5
following a purchase from 05/09/2023
Meine Ware ist nicht angekommen! Ich bestelle nie wieder.
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Response from 321cbd
Hello and thank you for your comment. Our customer service has contacted you to inform you that the parcel was delivered on 08.09.2023 against signature to the address provided. If you have not received the parcel, please contact our carrier GLS to initiate an investigation. Your 321 CBD team
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Xavier L.
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast, nothing to say
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Denis B.
Rating: 5 out of 5
following a purchase from 04/09/2023
Choice and fast delivery excellent product
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
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Genevieve G.
Rating: 5 out of 5
following a purchase from 04/09/2023
A sick dog who is better thanks to CBD joint pain Me fibromyalgia, better thanks to CBD I share with people I see
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that your dog is feeling better and that you have also found happiness in our products. The 321 CBD team
S
S56
Rating: 5 out of 5
following a purchase from 04/09/2023
Easy ordering, clear and simple website, fast and careful shipping. Everything is as described and meets my expectations.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Clémentine B.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good products, several people around me are very happy with them.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Gilles D.
Rating: 5 out of 5
following a purchase from 04/09/2023
Compliant order, delivery times respected...
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team