Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2 and 5 stars

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A
Anonyme
Rating: 5 out of 5
following a purchase from 13/08/2023
This is my favorite CBD site. The prices are competitive with good quality and fast delivery. All in all, why go elsewhere after trying other CBD sites?
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
A
Anais
Rating: 5 out of 5
following a purchase from 13/08/2023
Very responsive after-sales service that finds solutions very quickly thank you again. And delivery in 48h always guaranteed top site I recommend.
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
H
hommais C.
Rating: 1 out of 5
following a purchase from 11/08/2023
No delivery So, no delivery for an order placed on August 10 and credit card payment 48 hours later, or, nevertheless, they don't seem to mind (not even an apology). However, delivery is part of the order and the company is indeed responsible for the correct receipt of the product ordered and the customer is entitled to demand reimbursement (article 229-15) of the consumer code, so no....What do you want, we're not in it (from Colissimo)" Yes, we are! You're responsible and I'll be happy to send you a summons.
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Response from 321cbd
Hello and thank you for taking the time to post your comment. We can confirm that your order left our premises on time, and was then picked up by our carrier. It is possible that there may be a slight postal delay, especially at a time when sorting centers are sometimes holding back flows in order to lighten certain rounds, or using temporary staff. Unfortunately, we are dependent on our carrier, who sometimes gives an indicative delivery time. However, after checking with our carrier, your parcel was delivered to your letterbox on 23/08/2023 at 9:19 am. Due to a delay at the sorting center in department 11, your parcel unfortunately took longer to reach you, for which we are very sorry. We would like to thank you for informing us of your dissatisfaction. Customer satisfaction is our priority and we would like to rectify the situation. The 321 CBD team
F
Fabrice
Rating: 5 out of 5
following a purchase from 11/08/2023
Fast and efficient with a gift to boot!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
B
BENHAMOU M.
Rating: 5 out of 5
following a purchase from 10/08/2023
Fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
C
Clo
Rating: 1 out of 5
following a purchase from 10/08/2023
I received the wrong product
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that you did not receive the product you ordered. If you notice an anomaly when you receive your parcel, please contact our customer service department with a photo of the product received. Our customer service team is always on hand to answer any queries you may have. The 321 CBD team
H
Hervé M.
Rating: 5 out of 5
following a purchase from 10/08/2023
very good products, fast delivery and attractive prices (especially during the many promotional campaigns).
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
S
Sandra B.
Rating: 5 out of 5
following a purchase from 10/08/2023
I've been a customer of 321cbd for quite some time, so this site is a reference in the world of CBD. Go with confidence!
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
C
Charles
Rating: 5 out of 5
following a purchase from 10/08/2023
Great tasting CBD. Not to dry, lots of flavours and fulfilled what I was looking for to help reduce stress and promote a good night sleep.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear of your satisfaction and that our products meet your expectations. The 321 CBD team
J
Jonathan
Rating: 5 out of 5
following a purchase from 09/08/2023
Great taste, very good heads, thanks
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
U
Uri
Rating: 5 out of 5
following a purchase from 06/08/2023
Quick precise delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
X
Xavier ?.
Rating: 5 out of 5
following a purchase from 03/08/2023
Products and prices more than attractive. 5*
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
H
Honnêtement
Rating: 5 out of 5
following a purchase from 03/08/2023
I had a delivery problem with the carrier and 321cbd quickly resolved the situation.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
C
CHEWIE C.
Rating: 5 out of 5
following a purchase from 01/08/2023
PUNCTUAL, CAREFUL AND DISCREET DELIVERY AND A SMALL GIFT... THAT MAKES ME HAPPY
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 31/07/2023
Fast delivery. Good products. I will order again.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products and services. The 321 CBD team
C
Cecile I.
Rating: 5 out of 5
following a purchase from 31/07/2023
3 months of CBD for my 13.5 year old dog and she's back to life! Tired of osteoarthritis, with her rear end blocked, apathetic and sleeping 20/24h... she's been transformed thanks to 6 daily drops of CBD at 4%, specially formulated for dogs. She's back to playing, running and taking long walks in front of her pal, a young beauceron! What's more, 321CBD is a fast, reliable site!
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they have provided the benefits you were looking for. The 321 CBD team
F
Fabrice M.
Rating: 5 out of 5
following a purchase from 31/07/2023
Ok fine I'll be back
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
M
Marie H.
Rating: 5 out of 5
following a purchase from 31/07/2023
Always very satisfied with the product and the site.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
G
Gregory B.
Rating: 5 out of 5
following a purchase from 31/07/2023
Very good products and fast delivery o top thank you
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
J
Jimmy G.
Rating: 5 out of 5
following a purchase from 30/07/2023
Fast delivery, even if I was on holiday, delivery to my holiday address very quickly and of good quality.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
F
francoise D.
Rating: 5 out of 5
following a purchase from 30/07/2023
I've been using their products for over a year now. Practically all heads! Ideal for falling asleep!
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
F
Fernando R.
Rating: 5 out of 5
following a purchase from 30/07/2023
Super site I recomande because of beautiful promo which allows to try moreieur variety
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Response from 321cbd
Hello and thank you for your positive feedback and for taking the time to post this review. We are constantly working to offer you exceptional product quality and are delighted to hear of your satisfaction. The 321 CBD team
M
Macnulty
Rating: 5 out of 5
following a purchase from 29/07/2023
Always a variety of quality products. Competitive prices.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. We are delighted to hear that you are satisfied with our products. The 321CBD team
G
Gil
Rating: 5 out of 5
following a purchase from 29/07/2023
Having tried several categories of flowers, all to my satisfaction, Ringo's Gift has turned out to be my favorite. Deliveries are relatively quick and the advertised weights are respected. I've never had any complaints, on the contrary.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. Our flowers have a naturally high CBD content, and we work with our growers to offer you the best flowers on the CBD market, while respecting the legal THC content in the European Union. We're delighted to hear that you're satisfied with our products and services. The 321CBD team
F
FLORENCE P.
Rating: 5 out of 5
following a purchase from 29/07/2023
I take 15% CBD oil and it relieves osteoarthritis pain very well. Fast shipping. Thank you
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Response from 321cbd
Hello and thank you for taking the time to post your review. We work in complete transparency with our customers and are delighted to learn that you are satisfied with our products, which meet your expectations, as well as with our services. The 321 CBD team
Y
Yann
Rating: 5 out of 5
following a purchase from 28/07/2023
Fast shipping and good quality product!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
X
Xavier ?.
Rating: 5 out of 5
following a purchase from 23/07/2023
Everything was perfect. Price, products, delivery.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
O
Olivier
Rating: 5 out of 5
following a purchase from 23/07/2023
site with a lot of choice, just a shame that there are lots of products out of stock, normal delivery without more speed, forget the 48 h !
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Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear of your satisfaction. For all orders validated before 2:00 pm from Monday to Friday, shipment will be made the same day and delivery is effectively 48 hours (except for postal delays, beyond our control). For orders validated after 2:00 pm, shipment will be made on the working day. 48H delivery is effective from the moment your order has been dispatched. The 321 CBD team
Y
Yves
Rating: 5 out of 5
following a purchase from 21/07/2023
A very complete site with an optimal tree structure!
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. Our web developers are constantly working to make our site easier to navigate. The 321 CBD team
A
Alexandre R.
Rating: 5 out of 5
following a purchase from 20/07/2023
Very satisfied with my products, received them very quickly, I recommend the site. Thank you very much
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
C
Christian
Rating: 5 out of 5
following a purchase from 20/07/2023
Fast delivery and very good quality!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
S
Sandra B.
Rating: 5 out of 5
following a purchase from 19/07/2023
As so often with 321cbd, there's nothing to complain about!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321CBD team
M
Marie Therese M.
Rating: 5 out of 5
following a purchase from 19/07/2023
2 different Doctors had each suppressed me 1 medicine against pain, that's why I turned to CBD they are happy, I suppress my pain otherwise
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321CBD team
R
romain
Rating: 5 out of 5
following a purchase from 18/07/2023
I recommend it!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321CBD team
S
Stéphane T.
Rating: 5 out of 5
following a purchase from 16/07/2023
Excellent quality
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. It is our customers who enable us to constantly improve. The 321CBD team
M
Marie L.
Rating: 5 out of 5
following a purchase from 16/07/2023
321CBD is fast, affordable, practical and of good quality.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321cbd team
M
michelle P.
Rating: 5 out of 5
following a purchase from 16/07/2023
great when not caught by customs!!!!
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. We are sorry to hear that your parcel was checked by customs and could not be delivered. Once or twice a year, the customs authorities carry out checks on distribution sites to verify that the THC levels are respected and comply with the law in force in the European Union. However, our after-sales service returned your parcel to you on 26.07.2023 and you received it on 29.07.2023. We hope that you have received your parcel in good condition. The 321CBD team
F
Fil
Rating: 5 out of 5
following a purchase from 16/07/2023
Serious, fast, quality products and delivery.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
J
Jeremy F.
Rating: 5 out of 5
following a purchase from 16/07/2023
Perfect site very efficient customer service lots of choice and quality is there I highly recommend this site
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. We work in complete transparency with our customers and are delighted to learn that you are satisfied with our products and services. The 321CBD team
E
Emmanuel
Rating: 5 out of 5
following a purchase from 16/07/2023
Always quality products, delivered quickly. Very responsive after-sales service in the event of delivery problems.
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. We are constantly working to offer you exceptional product quality at an attractive price. Our carrier ensures 48-hour delivery in mainland France. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321CBD team