Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2 and 5 stars

Reset filters
F
Frederic B.
Rating: 2 out of 5
following a purchase from 18/03/2023
Received in small glass jars (broken on receipt) Product hard as a rock.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
Y
Yohan T.
Rating: 1 out of 5
following a purchase from 17/03/2023
CBD of bad quality, flower very dry and almost infumable, rotten flower moreover I report the problem to the SAV I have to pay to send it back whereas I have the proof in photo that the flower and horrible I will not order any more on this site very disappointed
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. It's true that some varieties can be drier than others. Everyone is free to have their own preferences and we can only respect yours. On the photo sent to Customer Service, the flower does not show any signs of mildew, or as you put it, the flower is not "rotten". For this reason, we offered to send the product back to you so that Quality Service could examine the contents and provide you with a rapid solution. We have proposed that you return the product at your own expense, because as indicated on our website, returns are at the customer's expense if they do not concern an error in order preparation or a damaged parcel received. In addition, we would like to inform you that the method of consumption of our products is at your discretion. We recommend consuming our CBD flowers by infusion or vaporization in order to limit the negative effects on human health that can be caused by the many harmful compounds in smoke. The 321 CBD team
A
Annabel M.
Rating: 5 out of 5
following a purchase from 15/03/2023
On-time and compliant delivery. Answers to all my questions were quick and to the point. Thank you very much!
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
S
Stéphanie S.
Rating: 5 out of 5
following a purchase from 14/03/2023
Quality products Fast shipping and delivery
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our services. The 321 CBD team
P
Patrice F.
Rating: 5 out of 5
following a purchase from 13/03/2023
super good product, well packaged and fast delivery
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
T
tribouilloy
Rating: 1 out of 5
following a purchase from 13/03/2023
after having had a very professional person on the phone when I placed my order, I received my products and the droppers for each bottle were defective. I had no possibility of making the dropper and I lost half of the product with each dosage... too bad I couldn't send them back because I need them right away for a moving trip. I call and am told bad luck you've had the surprise of finding faulty products .... for a first order this will be the only one.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. We're sorry to hear that you were not satisfied with our products. It is indeed possible that you have received a defective product and we are very sorry about that. Please be aware that we have informed the manufacturer of our oils that you have received them with a pipette problem. Our customer service team offered to return the products to us for a refund, but you refused. We understand your need, but without the product we can't check whether it is indeed faulty and propose a suitable solution. Please know that we always do our utmost to find a solution for our customers whenever there is a problem with their order. We have provided you with a solution that did not suit you due to the urgency of your situation. We're sorry we couldn't do more. The 321 CBD team
G
Ghyslain
Rating: 5 out of 5
following a purchase from 12/03/2023
Very satisfying!
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
O
Orlando D.
Rating: 1 out of 5
following a purchase from 10/03/2023
Product quality
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
M
Michele B.
Rating: 5 out of 5
following a purchase from 09/03/2023
Super quality fast delivery
Translated reviews
Response from 321cbd
Hello and thank you for your positive feedback. We are delighted to hear that you are satisfied with our products and services. The 321 CBD team
S
Sarah
Rating: 5 out of 5
following a purchase from 08/03/2023
Fast delivery Top
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
P
PAULETTE L.
Rating: 5 out of 5
following a purchase from 08/03/2023
BEGINNING TREATMENT - results to be confirmed - fast delivery - THANK YOU
Translated reviews
Response from 321cbd
Hello and thank you for your positive review. We invite you to come back to us to tell us if the product brought you the benefits you were looking for. The 321 CBD team
K
Kenny T.
Rating: 5 out of 5
following a purchase from 07/03/2023
It's simply the best CBD site! And I've tried a lot! Bravo !
Translated reviews
Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
M
marc C.
Rating: 5 out of 5
following a purchase from 06/03/2023
Honest, constructive and inevitably useful.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
D
Djo
Rating: 5 out of 5
following a purchase from 05/03/2023
Perfect delivery, clean package. Top quality heads. I will be back.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
M
Marie D.
Rating: 1 out of 5
following a purchase from 05/03/2023
Control the real draw of your disposable cigarettes
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We're sorry, each Askip disposable electronic cigarette gives you 400 to 600 puffs (1.3 ml). It is possible that you have received a defective puff. Please contact our customer service team, who will be happy to help you find a solution together. The 321 CBD team
J
Julien D.
Rating: 5 out of 5
following a purchase from 05/03/2023
Happy with the product, fast delivery, very satisfied
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
L
Lili
Rating: 5 out of 5
following a purchase from 04/03/2023
My chronic pain (which has lasted for nearly 30 years after trying all kinds of treatments and alternative medicine) is much less severe now that I use essential oils.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We're delighted to hear that you're satisfied with our products and that they're providing the benefits you've been looking for for so many years. The 321 CBD team
F
FLORENCE P.
Rating: 5 out of 5
following a purchase from 04/03/2023
Persistent osteoarthritis pain. CBD oil 15%me provides excellent relief. Very interesting price. Thank you
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing you with the benefits you are looking for to relieve your aches and pains. The 321 CBD team
L
Lise B.
Rating: 5 out of 5
following a purchase from 04/03/2023
Fast delivery, product conforms to my expectations, nights finally restful, sleep regained.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
G
Gwenael S.
Rating: 5 out of 5
following a purchase from 04/03/2023
Thank you very much
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
M
MJF
Rating: 5 out of 5
following a purchase from 04/03/2023
Good product, serious handling of my orders, attractive prices, what more can I say?
Translated reviews
Response from 321cbd
Hello, We thank you for your positive review and are delighted to hear of your satisfaction. The 321 CBD team
F
Frédérique B.
Rating: 5 out of 5
following a purchase from 04/03/2023
Nervous, a migraine sufferer with essential tremors in my hands, the cbd that I spray and take as an oil under my tongue allows me to avoid any heavy drug treatment. Fast shipping
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that our products are meeting your expectations and that they are providing you with relief. The 321 CBD team
G
Guillaume
Rating: 5 out of 5
following a purchase from 04/03/2023
Orders are always received super fast! Compliant products with no unpleasant surprises. Regular promotions. I have total confidence, if only everything could be like this :)
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
L
Lilou
Rating: 5 out of 5
following a purchase from 04/03/2023
Fast delivery, very good value for money. I recommend 2000%???
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. We are also delighted to hear that you are satisfied with our services. The 321 CBD team
T
Thomas
Rating: 5 out of 5
following a purchase from 04/03/2023
Order delivered in 24 hours, good product and great discount. Discreet packaging
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
P
Pigeonn'23455
Rating: 2 out of 5
following a purchase from 04/03/2023
Quality not top top it seems that the oil is not pure. I bought one in a store, which was much more expensive but of incomparable quality. Price is good, quality is better.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. Our departments are constantly working to offer you quality products and we are sorry to hear that our oil did not meet with your satisfaction. All complaints will be forwarded to the appropriate department. The 321 CBD team
A
Auriane B.
Rating: 5 out of 5
following a purchase from 04/03/2023
Very good, very high quality, but only advantageous in -50% promotions
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. We are constantly working to bring you exceptional product quality at an attractive price. We're delighted to hear that you appreciate our offers and take advantage of them when we do. The 321 CBD team
J
JEGOU
Rating: 5 out of 5
following a purchase from 04/03/2023
Very good products
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority and we are delighted to know that you are satisfied with our products The 321 CBD team
D
David B.
Rating: 5 out of 5
following a purchase from 04/03/2023
Order received very quickly, discreet and a very good quality product.
Translated reviews
Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
M
MILI V.
Rating: 1 out of 5
following a purchase from 04/03/2023
big rip-off! several cbd herbs ordered but they are all the same and not of good quality!
Translated reviews
Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. If you have a complaint, please contact our customer service department, along with a photo of the product you have received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321 CBD team
I
Imbert L.
Rating: 5 out of 5
following a purchase from 04/03/2023
Never disappointed. Good products and fast shipping.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
K
KAYSER33
Rating: 5 out of 5
following a purchase from 04/03/2023
Very effective for migraines, avoids the need to take stronger, unhealthy pills .
Translated reviews
Response from 321cbd
Hello and thank you for your positive review. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
R
Rod
Rating: 5 out of 5
following a purchase from 04/03/2023
I've tried many of 321's herbs, often very good ones, but I've just discovered amnesia kush, which is simply delicious! I really recommend it!
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
S
Sandra B.
Rating: 5 out of 5
following a purchase from 04/03/2023
Very good product, excellent packaging, regular promotions... It's perfect with 321cbd.com!
Translated reviews
Response from 321cbd
Hello and thank you for your positive review. We are delighted to hear of your satisfaction and are delighted to count you among our customers. The 321 CBD team
R
remi B.
Rating: 1 out of 5
following a purchase from 04/03/2023
I have not received my order
Translated reviews
Response from 321cbd
Hello and thank you for your comment. You have contacted our customer service department, who have responded to you today to offer you a re-delivery of your parcel. Upon your return, your request will be processed by our service and a return will be made. The 321 CBD team
E
Eugenie D.
Rating: 5 out of 5
following a purchase from 04/03/2023
The products are top
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
L
ludovic D.
Rating: 5 out of 5
following a purchase from 03/03/2023
Great-tasting black resin, great-tasting after-sales service too... Thanks.
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
K
Killherr J.
Rating: 5 out of 5
following a purchase from 03/03/2023
Super product super taste!!!
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Offering you exceptional product quality is very important to our teams, and we're delighted that you're satisfied with our products. The 321 CBD team
M
michelle P.
Rating: 5 out of 5
following a purchase from 02/03/2023
super++++++++
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
D
David H.
Rating: 5 out of 5
following a purchase from 27/02/2023
Tasteful flowers, fast delivery and frequent special offers
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team