The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Super site! Fast delivery (5 days for the north of France) Quality product at an affordable price! Nothing to do with tobacco bar products! I recommend this site! Just THANK YOU!
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Marie-france D.
Rating: 5 out of 5
following a purchase from 01/09/2022
VERY GOOD FOR MY DOG'S PEACE OF MIND
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Bernard T.
Rating: 5 out of 5
following a purchase from 01/09/2022
321cbd is by far my favorite cbd site: I'm referring here (in no particular order) to : - the quality/price ratio of the products (I mainly buy flowers) - the speed and "security" of delivery - the much higher frequency of special offers than on other sites - the easy, quick and pleasant contacts with the customer relations managers I can only recommend 321cbd, which has always given me satisfaction.
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Guillaume
Rating: 5 out of 5
following a purchase from 01/09/2022
Super site that I've been visiting from time to time for a long time. Very good quality products and very responsive customer service in case of problems with an order. So I recommend it!
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Clement C.
Rating: 5 out of 5
following a purchase from 01/09/2022
Just perfect!
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Elodie
Rating: 5 out of 5
following a purchase from 01/09/2022
Perfect as always and super friendly and efficient customer service!
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Guillaume
Rating: 5 out of 5
following a purchase from 01/09/2022
I recommend
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear of your satisfaction. The 321 CBD team
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Jess
Rating: 5 out of 5
following a purchase from 01/09/2022
Always perfect
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Patrick L.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast and courteous service. Very good quality products.
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Benjamin
Rating: 5 out of 5
following a purchase from 01/09/2022
Order shipped quickly and top-notch customer service
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Vanes
Rating: 5 out of 5
following a purchase from 01/09/2022
Choice, on time delivery, quality products
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Fanny U.
Rating: 5 out of 5
following a purchase from 01/09/2022
Super! I stopped smoking thanks to your cbd and my dog is calm and less anxious thanks to your oil.
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Stéphane B.
Rating: 5 out of 5
following a purchase from 01/09/2022
Always at the top fast delivery compliant product attractive prices ??
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Jean-Christophe C.
Rating: 5 out of 5
following a purchase from 01/09/2022
Service meeting my expectations, Thank you
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Cecile S.
Rating: 5 out of 5
following a purchase from 01/09/2022
Super never disappointed I love this site
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GUIFFARD Y.
Rating: 5 out of 5
following a purchase from 01/09/2022
Very good product, very relaxing, very good promotion! I recommend it.
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Tori A.
Rating: 5 out of 5
following a purchase from 01/09/2022
Super site with several choices of CBD, very good customer service also in the case of a dispute, I recommend!
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CEDRIK
Rating: 5 out of 5
following a purchase from 01/09/2022
Small error on the order by the preparer, contact with the sav who resolved the concern so nothing to say good product good follow-up good promo and very reactive. Thank you 321cbd
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KAYSER33
Rating: 5 out of 5
following a purchase from 01/09/2022
this product gives me a lot of relief...
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Lea
Rating: 5 out of 5
following a purchase from 01/09/2022
Really great site! Large selection and very fast delivery! Too bad there are less promotions than before? I recommend
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Yoann A.
Rating: 5 out of 5
following a purchase from 01/09/2022
Meets my expectations
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Lili
Rating: 5 out of 5
following a purchase from 01/09/2022
Always satisfied with the products.
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Jennyfer F.
Rating: 5 out of 5
following a purchase from 01/09/2022
Regular customer always compliant
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FD.
Rating: 5 out of 5
following a purchase from 01/09/2022
Excellent......!
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Adrien C.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast delivery on time. Very correct product
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LEG
Rating: 5 out of 5
following a purchase from 01/09/2022
Quality products and the 20% has a very positive effect on the quality of my sleep, but I think it should be used only occasionally.
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Chantal
Rating: 5 out of 5
following a purchase from 01/09/2022
Very good choice. Good products. Fast delivery.
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Michael F.
Rating: 5 out of 5
following a purchase from 01/09/2022
Still on top??
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Aurore B.
Rating: 5 out of 5
following a purchase from 01/09/2022
Reliable and serious site, I placed a few orders and never had any problems. Shipping was very fast (order placed on Saturday) and received the following Wednesday.
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Yann
Rating: 5 out of 5
following a purchase from 01/09/2022
Perfect products, delivery and service as usual!
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Guillaume
Rating: 5 out of 5
following a purchase from 31/08/2022
To this day, I'm not disappointed. Both on price (regular promotions) and on quality and delivery. A job well done!
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Murielle B.
Rating: 5 out of 5
following a purchase from 30/08/2022
good price good quality, fast order processing and delivery
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Chica L.
Rating: 2 out of 5
following a purchase from 29/08/2022
The site is well designed and the prices are affordable, which is a big plus point! This site was recommended to me by a friend, who is very satisfied. However, not having received my order despite the fact that it says "delivered to my mailbox" on September 5th, I took the liberty of writing them two emails to which I still haven't had an answer. I've had to pay for more than 100? I would have liked to have been able to give you my opinion on the different varieties I had ordered...but for the moment, it's going to be complicated...?
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Response from 321cbd
Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.
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Quentin B.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very good quality, just needs a little more choice for more potent weed, but otherwise perfect.
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Gilles D.
Rating: 1 out of 5
following a purchase from 29/08/2022
For the first time, I'm disappointed with the customer service, impossible to reach them over 2 days, voicemail, and no response to an email sent 4 days ago... On the other hand, I received a notice of satisfaction. Well, these things happen. The fact remains that I'm still an officionados. A pluche...
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Response from 321cbd
We always strive to offer an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. In view of the high volume of traffic during our previous promotional offer. Customer Service does its utmost to respond to every request. Satisfaction e-mails are sent automatically. Our after-sales service remains at your entire disposal. The 321CBD team.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/08/2022
Fast and discreet delivery good cbd
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Jean phili B.
Rating: 5 out of 5
following a purchase from 28/08/2022
Site nikel??
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Aurélie
Rating: 5 out of 5
following a purchase from 28/08/2022
Always on top - fast and efficient!
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MOUSSET J.
Rating: 5 out of 5
following a purchase from 28/08/2022
Quite satisfied from day 1 with 1 without going up to 3. Seems interesting for me who only knows oil for anti-pain and relaxing use.
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David B.
Rating: 1 out of 5
following a purchase from 27/08/2022
First order and moreover sponsored by a friend I did not receive like her the small grinder which was offered to him at the time of his first order then on a bag of the 3 ordered instead of having the 5g envisaged I had only 4g I sent via the site a message to explain the situation and my disappointment further to that and 4 days later still no answer..... I don't find this very serious.... So yes, the deliveries arrive on time, yes, the products are of excellent quality.... But the welcome on the site, the weight of the bags and the commercial return is really average.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. During your exchange with our customer service, our representative responded to your request. As explained in your previous exchange, the offer of free grinders was of limited duration, and was also a limited offer depending on stock. We invite you to send us a photo of the product closed and sealed with the weight indicated when you weighed it. This will enable us to forward your request to the relevant department, so that we can resolve the dispute. We are still waiting for your return... Our after-sales service remains at your entire disposal if your parcel has suffered an incident, or other, we can agree on a solution together. The 321CBD team.
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