Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 2 and 5 stars

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F
fufu
Rating: 5 out of 5
following a purchase from 13/06/2022
Very happy with my first purchase. Fast delivery.
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Bruno J.
Rating: 5 out of 5
following a purchase from 13/06/2022
Correct delivery Top product
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Elyane L.
Rating: 1 out of 5
following a purchase from 12/06/2022
No effect !!!!
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Response from 321cbd
We are very sorry that you did not enjoy our products. We are sorry that CBD products did not live up to your expectations. The effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. In order to offer you the best possible service, our customer service team will contact you today to determine the right dosage for your needs. The 321CBD team.
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Alex K.
Rating: 1 out of 5
following a purchase from 12/06/2022
Order placed and paid on the 16th since no parcel and an e-mail to tell me it will arrive but it's the 23rd and still no news, it's impossible to reach them by phone, I advise you not to order from 321 cbd.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. Following your previous exchanges with our customer service department, our customer service department has carried out a check on the status of your order. According to our carrier, your parcel was delivered on Friday 25.06.22 and we hope you had a good reception. For all orders placed before 2 p.m. from Monday to Friday, shipment takes place the same day and delivery is effectively 48H working days (except for postal delays beyond our control). 48H delivery is effective from the moment your order has been dispatched. Your parcel was picked up by our carrier on Friday June 17. Following the weekend, your parcel resumed its journey on Monday June 20. However, due to a misdirection, your parcel has been slightly delayed, for which we apologize. Our customer service is available Monday to Friday from 10am to 1pm and from 2pm to 5pm by phone. Customer service is also available via our "contact us" form. In order to offer you the best possible service, our customer service team has offered you a promotional code worth 50% off our entire site. We sincerely hope that this commercial gesture will demonstrate our desire to maintain a privileged relationship with our customers. The 321CBD team.
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Paul
Rating: 5 out of 5
following a purchase from 12/06/2022
Fast, reliable delivery, no worries.
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Sandrine B.
Rating: 5 out of 5
following a purchase from 11/06/2022
I bought some cbd oil, it's great, I can sleep again.
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gilles
Rating: 5 out of 5
following a purchase from 10/06/2022
I smoke a CBD after eating in the evening, it is a small moment of relaxation very appreciable ...
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Fr?d?ric
Rating: 5 out of 5
following a purchase from 10/06/2022
Meilleures site de cbd je veux rien savoir d'autre
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cliente
Rating: 5 out of 5
following a purchase from 10/06/2022
Top quality!
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Un client H.
Rating: 5 out of 5
following a purchase from 10/06/2022
Even if the Trim is of inconsistent quality, the customer service is top-notch!
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Julien C.
Rating: 5 out of 5
following a purchase from 09/06/2022
Super everything is there and fast service
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Magali G.
Rating: 5 out of 5
following a purchase from 09/06/2022
Cbd oil with a nice texture and pleasant taste. I'm very satisfied.
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evelyne P.
Rating: 5 out of 5
following a purchase from 09/06/2022
The product met my expectations and the delivery was perfect!
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Audrey C.
Rating: 5 out of 5
following a purchase from 09/06/2022
Very satisfied with the products and delivery.
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Marianne
Rating: 5 out of 5
following a purchase from 09/06/2022
I'm happy and very satisfied In addition to new varieties that I was able to test and that helps me even more in my chronic disease Bravo for the site for its diversity in products Satisfied with fast and efficient deliveries
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Candy J.
Rating: 5 out of 5
following a purchase from 08/06/2022
merci, avec les soucis que j'ai en se moment avec ce produit mon stress et ma fatigue son moins dure a gérer
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Cécile
Rating: 5 out of 5
following a purchase from 08/06/2022
Impeccable, as usual! Thank you so much!
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BleuBleuratramheu
Rating: 5 out of 5
following a purchase from 07/06/2022
Good products, as described, sent quickly and very good loyalty system Bravo????????
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Vieira D.
Rating: 5 out of 5
following a purchase from 07/06/2022
Quick delivery
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sébastien G.
Rating: 5 out of 5
following a purchase from 07/06/2022
Excellent value for money
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Nicole G.
Rating: 1 out of 5
following a purchase from 07/06/2022
Very bad sevice! I am still waiting for my order # YDUFVPLPJ
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Response from 321cbd
Thank you for your comment. We're sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. According to our carrier GLS, your package would have been delivered against signature to your home on June 2, 2022 at 3:00 p.m. We have opened an investigation with our carrier to find out more about what may have happened. Anxious to offer you an irreproachable service, in addition to offering you a promotional code worth -50%, we undertake to send a new return of your package. We would like to correct the situation, which is why we will contact you at the beginning of the week to ensure your complete satisfaction. The 321CBD team
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Momo
Rating: 5 out of 5
following a purchase from 07/06/2022
Top of the top! Perfect: Quality, Price and Service :o)
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AD
Rating: 2 out of 5
following a purchase from 06/06/2022
Having already ordered from 321 cbd, I ordered from them again. Unfortunately, the delivery time was twice as long, i.e. 1 week. As a result, I would be more reluctant to place new orders as I had originally intended to do.
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Response from 321cbd
Thank you for taking the time to bring this to our attention. We use your feedback to improve and make sure this doesn't happen again. :) Packages are dispatched within 48 hours (working days) for orders placed and paid for before 2:00 pm. Orders placed after 2:00 pm on Fridays and at weekends will be dispatched the following Monday. As far as delivery times are concerned, we are dependent on our service provider Colissimo. Some sorting centers in different regions may experience delivery delays. Your EUSQKQJKS order placed on 09.06.22 at 22:18 was picked up the next day, Friday 10.06.22. On Monday your parcel resumed its routing so that you met a good reception on Wednesday 15.06.22.
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kristof T.
Rating: 2 out of 5
following a purchase from 06/06/2022
Delivery in more than 48h and already 2 times contacted for complaints and never any answer.
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Response from 321cbd
We set ourselves high standards and are sorry to hear that they were not met during your interaction with our company. Following your complaint to our customer service department on 09.06.22 at 19:25, you received a reply the very next day, on 10.06.22 at 09:26. As explained in our previous exchanges, for all orders placed before 2pm from Monday to Friday, shipment is made the same day and delivery is effectively 48 hours (except for postal delays beyond our control). 48H delivery is effective from the moment your order is shipped. Due to the bank holiday on Monday June 6, your SSZHRCRMJ order placed on 04.06.22 was prepared and dispatched as soon as we returned to our premises on 07.06.22. According to the colissimo tracking system, the estimated delivery date is 10.06.22. We are sorry to hear that your experience was disappointing, we really appreciate that you brought this problem to our attention. The 321CBD team.
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Bernard T.
Rating: 5 out of 5
following a purchase from 06/06/2022
Ringo 24.7% is an excellent product. I've never found a better flower anywhere else!
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Elodie
Rating: 5 out of 5
following a purchase from 06/06/2022
Always top quality, top customer service, always attractive promotions!
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Bilel L.
Rating: 5 out of 5
following a purchase from 06/06/2022
A promotion offering 50% seemed misleading to me, so I immediately thought of a scam site, but I gave it a try anyway. Well, I was very pleasantly surprised when I received my order on time (quite quickly, in fact), so I told people about it and I recommend this site.
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Gilberte R.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good quality at a perfect price. In short, I recommend it.
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Jacqueline R.
Rating: 1 out of 5
following a purchase from 06/06/2022
So far, no effect on my very anxious and fearful dog, but I've only started a week ago.
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Response from 321cbd
Thank you for your feedback. The dosage of CBD oil for dogs is as follows: For a small dog weighing less than 10 kilos: 4 to 6 drops of CBD oil per day. For a medium-sized dog weighing between 10 and 25 kilos: 8 to 12 drops per day. For large dogs weighing over 25 kilos: 15 drops a day. These indications are given by way of example, but do not replace the advice of an experienced veterinarian. To be sure, ask your veterinarian for advice before and during CBD intake. As a general rule, CBD cannot be overdosed. Unlike conventional drugs, there are no known harmful side effects. Over-consumption of CBD will simply be counter-productive, as the effects will become less and less effective. Simply start with a small amount and increase as needed. To sum up: Get yourself monitored by a vet you trust. Start with a low dose. Be observant, noting improvements, reactions and every change, whether positive or negative. Increase doses gradually if necessary and if you haven't noticed any negative effects, even after a visit to the vet. For further information, please contact our customer service team, who will be happy to help you find a suitable solution together. The 321CBD team.
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Patrice P.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good, fast delivery, many promotions
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Jo
Rating: 5 out of 5
following a purchase from 06/06/2022
Good value for money, fast free shipping! Great referral and loyalty offer!
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Didine
Rating: 5 out of 5
following a purchase from 06/06/2022
Very satisfied with my order
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evelyne P.
Rating: 5 out of 5
following a purchase from 06/06/2022
Product conforms and fast delivery!
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Leray
Rating: 5 out of 5
following a purchase from 06/06/2022
Order nikel reception nikel product nikel 321cbd nikel I recommend ??????
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Mehdi
Rating: 5 out of 5
following a purchase from 06/06/2022
Good price, good quality, never any delivery problems. I am satisfied and I recommend.
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Olivier J.
Rating: 5 out of 5
following a purchase from 06/06/2022
Best cbd I could find, top-notch after-sales service.
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Amelie B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good product on time delivery
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Nicolas
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good product and not expensive! A pure delight when I receive my parcel!
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Fred V.
Rating: 2 out of 5
following a purchase from 05/06/2022
I wanted to try it out and wasn't satisfied: Swiss Tsunami doesn't live up to its name. Ultra dry herb, no taste, not pleasant to consume, advertised at 19.5%, no effect, really disappointed, 85 euros lost. Even some Trim are of better quality. And I'm collecting big bare branches with little heads on them, so dry that I suppose I'll get everything at the bottom of the bag, great. Please pay a little attention to the quality of the products you ship, something like this should not be shipped.
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Response from 321cbd
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
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cedric L.
Rating: 5 out of 5
following a purchase from 05/06/2022
Fast, efficient
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