Customer reviews of 321cbd

Thank you for letting us know about this problem. Your comments help us to do better. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery within 48 hours (working days) is effective from the moment your order has been shipped. Following bad weather conditions, some sorting platforms have suffered significant material damage, leading to their closure. The colissimo teams are doing their utmost to limit the impact. However, the delivery of parcels in transit in certain areas has unfortunately been significantly delayed. We apologize for this inconvenience. The 321CBD team.

Thank you for taking the time to share your opinion. We thank you for your trust. The 321CBD team.

The entire 321 CBD team would like to thank you for your kind feedback. The 321CBD team.

The entire 321 CBD team works year-round to offer you the best possible service, and your feedback helps us to improve. Thank you for your confidence in us. The 321CBD team.

We are very sorry that you did not enjoy the CBD capsule product. We're sorry the variety didn't live up to your expectations. CBD products are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or possibly work out a suitable solution together. The 321CBD team.

We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. However, for all orders placed before 2pm Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective as soon as your order has been shipped. Your order, placed on 06/06/2022 at 16:18, was therefore prepared by our order preparers the following day, 07/06/2022, and picked up by our carrier the same day. Your parcel began its journey on Wednesday June 8, and according to the colissimo tracking system your parcel was delivered on Friday June 10. The 321CBD team.

Thank you for your comment. We really appreciate you taking the time to share your experience with us. :) The 321CBD team.

Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to our quality department, so that we can always listen to our customers' needs and requests, and use them to improve and prosper. From your customer file, we can see that you have placed an order for the Swiss Tsunami variety. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.

We are sorry to hear that your experience with us did not live up to your expectations. Your order placed on 24.05.22 was picked up by our carrier on the same day. According to the colissimo tracking system, your parcel was delivered to your letterbox on 27.05.22 at 15:04. We would like to rectify the situation, so our customer service department will contact you in order to regularize this dispute and ensure your complete satisfaction. The 321CBD team.

We apologize for any inconvenience caused. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.

The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.

Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Your request has been taken into account by our customer service department. Your request was made on 08 June 2022 at 17:13. As stated on our website, customer service is open Monday to Friday, 9am to 1pm and 2pm to 5pm. As a result, we were unable to cancel and refund your order the following day. The 321CBD team.

Thank you for your comment. We are sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so our customer service team will contact you to ensure your complete satisfaction. When the post office is unable to deliver a letter to the addressee because it cannot be found at the address indicated, it returns it to the sender. 321 CBD is committed to ensuring that every order placed through our online store reaches its destination safely. We have noted that our customer service department has returned your order to us at our expense, so that you can be sure that your order has been received correctly. The 321CBD team.