Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 1, 2 and 5 stars

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A
Art
Rating: 5 out of 5
following a purchase from 02/06/2022
Good products!
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Mandy P.
Rating: 5 out of 5
following a purchase from 02/06/2022
Compliant products not disappointed with the site itself, bad experience with delivery, tracked shipment but without signature that ended up with a neighbor who opened everything, however I got everything back.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 02/06/2022
Novice: This is a first for me. My neck pain has disappeared, my morale is good and I no longer feel suddenly tired during the day. For me, it's beneficial.
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Response from 321cbd
Thank you for your comment. We really appreciate you taking the time to share your experience with us. :) The 321CBD team.
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Kingston
Rating: 5 out of 5
following a purchase from 02/06/2022
Cbd quality, good price, delivery date respected, perfect, see you soon.
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Alexandre C.
Rating: 2 out of 5
following a purchase from 01/06/2022
Not great, can do better
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to our quality department, so that we can always listen to our customers' needs and requests, and use them to improve and prosper. From your customer file, we can see that you have placed an order for the Swiss Tsunami variety. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Yoann A.
Rating: 5 out of 5
following a purchase from 01/06/2022
Very satisfied
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Vince
Rating: 5 out of 5
following a purchase from 01/06/2022
Super quality weed, fast delivery, nothing to add
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Michael B.
Rating: 1 out of 5
following a purchase from 01/06/2022
one week after ordering still no delivery!
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. Your order placed on 24.05.22 was picked up by our carrier on the same day. According to the colissimo tracking system, your parcel was delivered to your letterbox on 27.05.22 at 15:04. We would like to rectify the situation, so our customer service department will contact you in order to regularize this dispute and ensure your complete satisfaction. The 321CBD team.
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Christel
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good product for relaxation, but still a little expensive.
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Richard F.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good service. Very good products.
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Charly I.
Rating: 5 out of 5
following a purchase from 31/05/2022
Satisfactory product, quick turnaround. Weldone!!!!
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Myriam C.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good. It's the 2nd time I order and it's fast. Very happy with my purchases. Thank you for your seriousness
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Lesly D.
Rating: 5 out of 5
following a purchase from 30/05/2022
Perfect and well-balanced
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Laetitia E.
Rating: 1 out of 5
following a purchase from 30/05/2022
I liked c3 that I bought but I am disappointed by the cbd afghans gold it is hard not manageable and I preferred the Afghan to 40% I will recommend and the rest of my package but big disappointment for the Afghan gold and it is not given and hard to the point that it hurts my fingers to write !!!!!
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Response from 321cbd
We apologize for any inconvenience caused. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.
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Celine
Rating: 5 out of 5
following a purchase from 30/05/2022
Fast delivery.good plant.recommend.
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Lalande A.
Rating: 5 out of 5
following a purchase from 29/05/2022
fast, I'm trying it for the first time, so to be seen
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Cédric
Rating: 2 out of 5
following a purchase from 29/05/2022
Best site to buy quality cbd in my opinion. Unbeatable value for money. Update: last order extremely disappointing. The flowers are brown, greasy, bad tasting and clearly processed to reduce the thc like many other online retailers do. Big disappointment, I'll have to find a new seller. 25g bought for nothing. It's a real shame, I was happy with them up to that point.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.
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Sandrine M.
Rating: 5 out of 5
following a purchase from 29/05/2022
parfait, rien a dire juste les Colissimo qui est en cause ,donc la poste et un pti kdo de temps çà fidélise et ca fait toujours plaisirs merci CDLT
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Jb
Rating: 5 out of 5
following a purchase from 29/05/2022
Very good value for money Fast delivery
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Dg
Rating: 1 out of 5
following a purchase from 29/05/2022
cancellation requested yesterday at 5:13 p.m. without any return, again people not very serious and not very reliable, I wanted to change site, I think of returning on the old one, we will see thereafter but for the moment the impression which I have, it is not very serious and not very rigorous. we will see how the refunding occurs and failing that a new evaluation will be left...
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Your request has been taken into account by our customer service department. Your request was made on 08 June 2022 at 17:13. As stated on our website, customer service is open Monday to Friday, 9am to 1pm and 2pm to 5pm. As a result, we were unable to cancel and refund your order the following day. The 321CBD team.
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Marie H.
Rating: 5 out of 5
following a purchase from 29/05/2022
Perfect experience!
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Fianso
Rating: 5 out of 5
following a purchase from 29/05/2022
Cannabomb 23% cbd super relaxing for a thc lover like me it?s bleuffant frankly bravo super satisfied ??
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Thomas.r
Rating: 5 out of 5
following a purchase from 28/05/2022
Never disappointed after several orders, quality products, hyper competitive prices, free delivery, I recommend
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Marianne
Rating: 5 out of 5
following a purchase from 28/05/2022
Everything arrived quickly in the mailbox and the order was complete ... what more could you ask for! Surprise gifts?
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Brigitte T.
Rating: 5 out of 5
following a purchase from 28/05/2022
very pleasant, gentle. Since I've been taking it, it's the one I like the most. I have post-trauma pain and it soothes me.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 28/05/2022
Very fast shipping
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Jamila Y.
Rating: 1 out of 5
following a purchase from 28/05/2022
Delivery to be reviewed!
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Response from 321cbd
Thank you for your comment. We are sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so our customer service team will contact you to ensure your complete satisfaction. When the post office is unable to deliver a letter to the addressee because it cannot be found at the address indicated, it returns it to the sender. 321 CBD is committed to ensuring that every order placed through our online store reaches its destination safely. We have noted that our customer service department has returned your order to us at our expense, so that you can be sure that your order has been received correctly. The 321CBD team.
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Kempner
Rating: 2 out of 5
following a purchase from 28/05/2022
Disappointed, product not concentrated enough, bad telephone advice especially for people who are not familiar with CBD. Useless expense, product bought back in pharmacy with relevant advice.
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Response from 321cbd
We set high standards for ourselves and are sorry to hear that they were not met during your interaction with our company. Your feedback helps us to do better. We are looking into this issue and hope to resolve it quickly and correctly. The 321CBD team
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Jonathan
Rating: 5 out of 5
following a purchase from 27/05/2022
Good quality flower, fast delivery
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Ricky A.
Rating: 5 out of 5
following a purchase from 27/05/2022
At the top! The best! The best!
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Benjamin L.
Rating: 5 out of 5
following a purchase from 27/05/2022
Everything was perfect as usual?
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Pp
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast and efficient?
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Paul
Rating: 5 out of 5
following a purchase from 27/05/2022
Excellent service: 2-day delivery in mainland France. Interesting product: discernible effect, but no high, useful for those looking for an alternative to narcotics.
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Laure G.
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast delivery! Quality products
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Brittany J.
Rating: 5 out of 5
following a purchase from 27/05/2022
Great products from 321 CBD I ordered the Fleur CBD Cannabomb as it is really tasty and hits very good.
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Xavier L.
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast delivery and very good value for money
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Laubie
Rating: 5 out of 5
following a purchase from 27/05/2022
Always perfect delivery packaging products.
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Gilberte R.
Rating: 5 out of 5
following a purchase from 26/05/2022
Great product and what's more, when you can benefit from 50 per cent ?nickel.
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Guiffard Y.
Rating: 5 out of 5
following a purchase from 26/05/2022
Good product and attractive price! I recommend it!
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Marianne
Rating: 5 out of 5
following a purchase from 26/05/2022
Very happy with this site In addition discovery of nvx products that suit me perfectly, suffering from a chronic illness, I am fulfilled flowers CBD Good professionalism, fast and efficient in orders
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