The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
321cbd is a very good company, but the delivery was a bit long (7 or 8 days) this time... otherwise everything is fine!
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Response from 321cbd
Hello and thank you for your positive feedback. We are delighted to count you among our customers and are sorry to hear that the delivery of your order has been delayed. We hope that this delay will not recur. If it does, please contact our customer service department so that they can provide you with information on the status of your order. The 321 CBD team
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sab
Rating: 5 out of 5
following a purchase from 19/04/2023
Very satisfactory product.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Philippe L.
Rating: 5 out of 5
following a purchase from 19/04/2023
Top quality products
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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GUIFFARD Y.
Rating: 5 out of 5
following a purchase from 18/04/2023
I have been a customer for over a year and have never had a problem!
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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ludovic D.
Rating: 5 out of 5
following a purchase from 18/04/2023
Very attentive after-sales service, product quality always top-notch? bravo and thank you.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Marie H.
Rating: 5 out of 5
following a purchase from 18/04/2023
Always satisfied with the site, fast shipping, regular promotions rather nice, I still fumble on the dosages, I think a precise article on the dosage in relation to weight and expectations of the product on pain or insomnia or anxiety etc. would be a plus.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We're delighted to hear that you were satisfied with our products. Concerning dosage, a dosage calculator is available at the bottom of our oils page. It recommends a dosage based on your needs and weight. This will give you an idea of the dosage you need. Our customer service team is also available to answer any questions you may have about product dosage. The 321 CBD team
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Cat G.
Rating: 3 out of 5
following a purchase from 18/04/2023
Good product less than 48 days not ready and impossible to put my discounts
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Response from 321cbd
Hello and thank you for your request. If you have a problem adding your rewards during checkout, please contact our customer service department. They will be able to tell you how to add your rewards. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 17/04/2023
super!!!!!!!!
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
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D. P.
Rating: 4 out of 5
following a purchase from 17/04/2023
Fast delivery, good quality product "oil" .
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Response from 321cbd
Hello and thank you for your comment. We are delighted that our products have met with your satisfaction. The 321 CBD team
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Yoann
Rating: 1 out of 5
following a purchase from 17/04/2023
The rest is fine (transport and packaging).
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Response from 321cbd
Hello and thank you for taking the time to post your review. If you encounter a problem when receiving your order, please contact our customer service department with a photo of the product received. This will enable us to deal with your request as effectively as possible. The 321 CBD team
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....
Rating: 5 out of 5
following a purchase from 17/04/2023
Always on top
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Response from 321cbd
Hello, Thank you for taking the time to post your review and we are delighted to hear of your satisfaction. The 321 CBD team
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Fab
Rating: 5 out of 5
following a purchase from 17/04/2023
Super Very good price with often 50% on a product
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Macnulty
Rating: 5 out of 5
following a purchase from 16/04/2023
Very satisfied.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Michel M.
Rating: 5 out of 5
following a purchase from 16/04/2023
Still perfect after 4 orders Fast shipping and excellent products.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Mickael D.
Rating: 3 out of 5
following a purchase from 13/04/2023
Fast positive
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Response from 321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and allows us to constantly improve. The 321 CBD team
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YANNICK D.
Rating: 5 out of 5
following a purchase from 13/04/2023
Ras . Correct product and delivery
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Beatrix V.
Rating: 5 out of 5
following a purchase from 12/04/2023
I am very satisfied with the herbal tea. I sleep like a baby and I used to wake up very often during the night. The shipment is very fast.
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 11/04/2023
Great quality, great taste, great relaxation.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
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Baptiste
Rating: 3 out of 5
following a purchase from 11/04/2023
I've just ordered after an interesting promotion, I took lemon and Bubba, so the lemon, very good? But the Bubba, I really feel like I've had the last of the drawers, the trim? So I'm pretty disappointed, because I wanted to treat myself with the Bubba, but I didn't. But for the price, frankly, it's still a good deal.
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience with the Bubba was disappointing, we really appreciate you bringing this to our attention. If you notice a discrepancy upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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Aurélie C.
Rating: 5 out of 5
following a purchase from 10/04/2023
Good experience
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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jackie T.
Rating: 1 out of 5
following a purchase from 10/04/2023
AHAHAH, perlimpimpin powder
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Response from 321cbd
Hello and thank you for your comment. If you have noticed an anomaly upon receipt of your order, please contact our customer service department with a photo of the product received. Our customer service is always available for any anomalies encountered during the reception of your order. The 321 CBD team
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SmokyEyes
Rating: 5 out of 5
following a purchase from 10/04/2023
Super happy with the order, very superior quality products. Delivery and packaging impeccable. Surprise gift inside. We're fans!
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Arnaud D.
Rating: 4 out of 5
following a purchase from 09/04/2023
Always satisfied on time
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Kenny T.
Rating: 5 out of 5
following a purchase from 09/04/2023
This is my favorite CBD site, good varieties, good prices, top!
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Marie-Thérese G.
Rating: 5 out of 5
following a purchase from 09/04/2023
Bjr, very satisfied with the attention, advice, and speed of delivery ... I recommend this site.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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stephane
Rating: 4 out of 5
following a purchase from 09/04/2023
Shipment delayed due to public holiday and strike, but well received and quality always on target
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 09/04/2023
super cool!!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 08/04/2023
I order regularly, never disappointed, great value for money ?
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
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RW
Rating: 4 out of 5
following a purchase from 08/04/2023
Webseite Top, Komunikation Top, Lieferung könnte besser sein (Ware am 11.4 bestellt, am 19.4 geliefert). Desswegen 4 Sterne
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Response from 321cbd
Hello and thank you for your comment. We are pleased that you were satisfied with your order and regret that there was a delay in delivery. Your 321 CBD team
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Rod
Rating: 5 out of 5
following a purchase from 08/04/2023
Always for the same reasons, quality, price and great promotional offers! The canabomb is just delicious!!!
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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client(e)
Rating: 5 out of 5
following a purchase from 08/04/2023
Very good site with lots of variety and attractive prices, with great promotions.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Laetitia E.
Rating: 5 out of 5
following a purchase from 08/04/2023
As always quality products and good prices I recommend
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
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kristof T.
Rating: 1 out of 5
following a purchase from 07/04/2023
Order placed on 10/04, promise of delivery in 48h, here we are on 18/04 and still no parcel received. As is often the case, delivery times are not respected and customer service offers no compensation...
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. In addition, you wished to have your order refunded. However, as indicated by our customer service department, we cannot refund an order that has been dispatched and is in the process of being delivered. Our customer service will contact you in order to respond to your request for compensation. The 321 CBD Team The Team ?
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Denis J.
Rating: 3 out of 5
following a purchase from 07/04/2023
Disappointed by increasingly long 48-hour deliveries.
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Response from 321cbd
Hello and thank you for taking the time to post your review. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 13/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. We hope you have received your order to your satisfaction. The 321 CBD team
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Laetitia R.
Rating: 5 out of 5
following a purchase from 07/04/2023
Good quality, regular promotions and fast delivery to the letterbox?
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 07/04/2023
cool super!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Julien M.
Rating: 3 out of 5
following a purchase from 07/04/2023
delivery not within 48 hours
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Response from 321cbd
Hello and thank you for your comment. As indicated on our website, during promotional periods delays may occur in the preparation and dispatch of parcels due to the influx of orders. We have also observed delays in the delivery of parcels by our carrier, due in particular to the one-day strike on 13/04/2023, for which we are very sorry. The 321 CBD team
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VERONIQUE B.
Rating: 1 out of 5
following a purchase from 06/04/2023
To date, the order placed 10 days ago has not been delivered.
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Response from 321cbd
Hello and thank you for your comment. We are very sorry to hear of your dissatisfaction with the delivery of your parcel. Indeed, delays were observed in the delivery of packages following the holiday and the national strike day and we are sorry. The delivery of your parcel begins when your order has the status "dispatched", which is when our carrier takes charge of your order. The 321 CBD team
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stephane
Rating: 1 out of 5
following a purchase from 06/04/2023
1 week since I ordered, still not received
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Response from 321cbd
Hello and thank you for your comment. We apologize for the delays. In fact, Monday 10/04/2023 was a public holiday, so order preparation began on 11/04/2023, and given the high volume of orders, delays may have been observed in order preparation and delivery to our carrier. The delay is due in particular to the national strike on 13/04/2023. However, as indicated on our website, 48-hour delivery is not guaranteed when we offer products on our online store, and delays may occur. Please also note that delivery of your order begins as soon as it has been dispatched. The 321 CBD team
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David B.
Rating: 1 out of 5
following a purchase from 06/04/2023
10 days after ordering and still no delivery
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are very sorry for the delay in the delivery of your order. Your parcel was handed over to our carrier on the day it was dispatched, as stipulated in your order history. However, delays beyond our control have indeed been noticed at our carrier due to the national strike day of 04/13/2023. The 321 CBD team
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