Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 3, 4 and 5 stars

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Vieira D.
Rating: 5 out of 5
following a purchase from 07/06/2022
Quick delivery
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sébastien G.
Rating: 5 out of 5
following a purchase from 07/06/2022
Excellent value for money
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Nicole G.
Rating: 1 out of 5
following a purchase from 07/06/2022
Very bad sevice! I am still waiting for my order # YDUFVPLPJ
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Response from 321cbd
Thank you for your comment. We're sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. According to our carrier GLS, your package would have been delivered against signature to your home on June 2, 2022 at 3:00 p.m. We have opened an investigation with our carrier to find out more about what may have happened. Anxious to offer you an irreproachable service, in addition to offering you a promotional code worth -50%, we undertake to send a new return of your package. We would like to correct the situation, which is why we will contact you at the beginning of the week to ensure your complete satisfaction. The 321CBD team
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Laetitia E.
Rating: 3 out of 5
following a purchase from 07/06/2022
Hello I ordered after having a bad impression on a product so I don't stay on a bad impression, so I took back the afghan resin and this one is at the top and the Ringo's gift in 25g,I liked the little gift with it but one problem and not the least IT'S TOO OUT OF STOCK but too much I'm used to being at the cbd farm which are rarely out of stock but nevertheless I can have a delivery the next day there I have to make sure not to be out of stock and that 321 cbd is out of stock often and what's missing you have to wait and I take the cbd that's out of stock. I take the cbd because I'm ill and the afghan resin 40% for my pain is top and I don't need to increase the morphine or even take the rapid morphine so I found a good product for ringo's it surprised me because I didn't really believe in it and given that the rate is high I told myself it was a scam and it's not. So I have 2 choices of online stores except that you're out of stock with far too many out-of-stocks considering the choice you offer and it's a shame frankly. Too long for colissimo and still out of stock and frankly you have to keep customers coming back too!!!! And as for the resin, I'm going to recommend some more, hoping that there won't be too many shortages, and certain varieties of flowers, because at the moment you have a high percentage of cbd and your shortages are very problematic for me as a patient, and it was thanks to high-dose cbd that I stopped taking the drug, so that's why my note: PERMANENT SHORTAGES!!!!! IN THE HOPE THAT MY MESSAGE WILL HELP YOU TO IMPROVE AND THAT YOUR STOCKS WILL BE AVAILABLE. Best regards.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers and meet their needs. This enables us to improve and prosper. The entire 321CBD team.
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Momo
Rating: 5 out of 5
following a purchase from 07/06/2022
Top of the top! Perfect: Quality, Price and Service :o)
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Bernard T.
Rating: 5 out of 5
following a purchase from 06/06/2022
Ringo 24.7% is an excellent product. I've never found a better flower anywhere else!
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Elodie
Rating: 5 out of 5
following a purchase from 06/06/2022
Always top quality, top customer service, always attractive promotions!
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Bilel L.
Rating: 5 out of 5
following a purchase from 06/06/2022
A promotion offering 50% seemed misleading to me, so I immediately thought of a scam site, but I gave it a try anyway. Well, I was very pleasantly surprised when I received my order on time (quite quickly, in fact), so I told people about it and I recommend this site.
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Gilberte R.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good quality at a perfect price. In short, I recommend it.
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Herve C.
Rating: 4 out of 5
following a purchase from 06/06/2022
Fast shipping, lots of grinder choices as a welcome gift Good value for money
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Jacqueline R.
Rating: 1 out of 5
following a purchase from 06/06/2022
So far, no effect on my very anxious and fearful dog, but I've only started a week ago.
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Response from 321cbd
Thank you for your feedback. The dosage of CBD oil for dogs is as follows: For a small dog weighing less than 10 kilos: 4 to 6 drops of CBD oil per day. For a medium-sized dog weighing between 10 and 25 kilos: 8 to 12 drops per day. For large dogs weighing over 25 kilos: 15 drops a day. These indications are given by way of example, but do not replace the advice of an experienced veterinarian. To be sure, ask your veterinarian for advice before and during CBD intake. As a general rule, CBD cannot be overdosed. Unlike conventional drugs, there are no known harmful side effects. Over-consumption of CBD will simply be counter-productive, as the effects will become less and less effective. Simply start with a small amount and increase as needed. To sum up: Get yourself monitored by a vet you trust. Start with a low dose. Be observant, noting improvements, reactions and every change, whether positive or negative. Increase doses gradually if necessary and if you haven't noticed any negative effects, even after a visit to the vet. For further information, please contact our customer service team, who will be happy to help you find a suitable solution together. The 321CBD team.
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Patrice P.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good, fast delivery, many promotions
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Jo
Rating: 5 out of 5
following a purchase from 06/06/2022
Good value for money, fast free shipping! Great referral and loyalty offer!
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Didine
Rating: 5 out of 5
following a purchase from 06/06/2022
Very satisfied with my order
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evelyne P.
Rating: 5 out of 5
following a purchase from 06/06/2022
Product conforms and fast delivery!
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Leray
Rating: 5 out of 5
following a purchase from 06/06/2022
Order nikel reception nikel product nikel 321cbd nikel I recommend ??????
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Mehdi
Rating: 5 out of 5
following a purchase from 06/06/2022
Good price, good quality, never any delivery problems. I am satisfied and I recommend.
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Olivier J.
Rating: 5 out of 5
following a purchase from 06/06/2022
Best cbd I could find, top-notch after-sales service.
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Emilie M.
Rating: 3 out of 5
following a purchase from 06/06/2022
Hello ?? Good on the herbs, good on the oil but disappointed for the pastilles which have no taste. Delivery was much better with Chronopost. Best regards.
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Response from 321cbd
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Amelie B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good product on time delivery
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Nicolas
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good product and not expensive! A pure delight when I receive my parcel!
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cedric L.
Rating: 5 out of 5
following a purchase from 05/06/2022
Fast, efficient
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Caroline M.
Rating: 5 out of 5
following a purchase from 05/06/2022
Perfect on top
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melodie
Rating: 5 out of 5
following a purchase from 05/06/2022
perfect for my cat with an immediate effect
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Natzo
Rating: 1 out of 5
following a purchase from 05/06/2022
I was delivered in 6 days instead of 3...
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Response from 321cbd
Thank you for letting us know about this problem. Your comments help us to do better. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery within 48 hours (working days) is effective from the moment your order has been shipped. Following bad weather conditions, some sorting platforms have suffered significant material damage, leading to their closure. The colissimo teams are doing their utmost to limit the impact. However, the delivery of parcels in transit in certain areas has unfortunately been significantly delayed. We apologize for this inconvenience. The 321CBD team.
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Lullaby
Rating: 5 out of 5
following a purchase from 04/06/2022
Nothing to complain about... PERFECT!
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Response from 321cbd
Thank you for taking the time to share your opinion. We thank you for your trust. The 321CBD team.
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Yella C.
Rating: 5 out of 5
following a purchase from 04/06/2022
Very good products
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anne F.
Rating: 5 out of 5
following a purchase from 04/06/2022
Very good product, an effect after a few days
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Fab
Rating: 5 out of 5
following a purchase from 04/06/2022
Hello, always very satisfied, delivery on time and good quality. I recommend
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. The 321CBD team.
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DAVID
Rating: 5 out of 5
following a purchase from 04/06/2022
very good site , fast , safe and quality product .
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Christophe
Rating: 5 out of 5
following a purchase from 04/06/2022
Product nothing to complain about. The taste is really great. Satisfied with the quality.
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S.M.
Rating: 5 out of 5
following a purchase from 04/06/2022
Excellent product. Very good product. I recommend
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Elo D.
Rating: 5 out of 5
following a purchase from 03/06/2022
I've been ordering every month since 2020 and apart from a few very rare failures (drying, seeds) I've always been very satisfied with the CBD flowers. I almost always use Nina Lémon, which I highly recommend for small budgets. The loyalty program is really worth it
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Response from 321cbd
The entire 321 CBD team works year-round to offer you the best possible service, and your feedback helps us to improve. Thank you for your confidence in us. The 321CBD team.
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Catherine L.
Rating: 4 out of 5
following a purchase from 03/06/2022
Very good product, but rather expensive for continuous use.
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Response from 321cbd
Thank you for your feedback. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money, with free delivery all year round. A host of offers, a referral program and a loyalty program are also available. :) The 321CBD team.
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Herve L.
Rating: 3 out of 5
following a purchase from 02/06/2022
Good product but a bit expensive
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Response from 321cbd
Thank you for your feedback. Thank you for taking the time to bring this to our attention. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money. In addition to free delivery, our online store offers a host of promotional offers, a referral program and a loyalty program. The whole 321CBD team.
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Julien V.
Rating: 1 out of 5
following a purchase from 02/06/2022
Delivery time far too long Take a leaf out of Amazon?s book
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. However, for all orders placed before 2pm Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective as soon as your order has been shipped. Your order, placed on 06/06/2022 at 16:18, was therefore prepared by our order preparers the following day, 07/06/2022, and picked up by our carrier the same day. Your parcel began its journey on Wednesday June 8, and according to the colissimo tracking system your parcel was delivered on Friday June 10. The 321CBD team.
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Art
Rating: 5 out of 5
following a purchase from 02/06/2022
Good products!
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Mandy P.
Rating: 5 out of 5
following a purchase from 02/06/2022
Compliant products not disappointed with the site itself, bad experience with delivery, tracked shipment but without signature that ended up with a neighbor who opened everything, however I got everything back.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 02/06/2022
Novice: This is a first for me. My neck pain has disappeared, my morale is good and I no longer feel suddenly tired during the day. For me, it's beneficial.
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Response from 321cbd
Thank you for your comment. We really appreciate you taking the time to share your experience with us. :) The 321CBD team.
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renaud C.
Rating: 3 out of 5
following a purchase from 02/06/2022
You say you deliver within 48 hours, but I just received my order today (Monday 13/06/2022) even though I ordered on 5/06/2022! That's all Cordially mr carre
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Response from 321cbd
Thank you for your feedback. For all orders placed before 2pm from Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays, which are beyond our control). 48H delivery is effective from the moment your order has been shipped. Following bad weather that caused significant material damage to the platform located in Loir et Cher, which led to its closure. The entire colissimo team is doing its utmost to limit the impact. However, deliveries of parcels in transit in this area have experienced a slight delay, we are sorry. We would like to rectify the situation, which is why our customer service will contact you to ensure your complete satisfaction. The 321CBD team.