Customer reviews of 321cbd

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9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 3, 4 and 5 stars

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K
Kingston
Rating: 5 out of 5
following a purchase from 02/06/2022
Cbd quality, good price, delivery date respected, perfect, see you soon.
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Yoann A.
Rating: 5 out of 5
following a purchase from 01/06/2022
Very satisfied
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Vince
Rating: 5 out of 5
following a purchase from 01/06/2022
Super quality weed, fast delivery, nothing to add
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michael B.
Rating: 1 out of 5
following a purchase from 01/06/2022
one week after ordering still no delivery!
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. Your order placed on 24.05.22 was picked up by our carrier on the same day. According to the colissimo tracking system, your parcel was delivered to your letterbox on 27.05.22 at 15:04. We would like to rectify the situation, so our customer service department will contact you in order to regularize this dispute and ensure your complete satisfaction. The 321CBD team.
C
christel
Rating: 4 out of 5
following a purchase from 31/05/2022
very good product for relaxing, a little expensive.
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christel
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good product for relaxation, but still a little expensive.
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Richard F.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good service. Very good products.
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Charly I.
Rating: 5 out of 5
following a purchase from 31/05/2022
Satisfactory product, quick turnaround. Weldone!!!!
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Myriam C.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good. It's the 2nd time I order and it's fast. Very happy with my purchases. Thank you for your seriousness
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Lesly D.
Rating: 5 out of 5
following a purchase from 30/05/2022
Perfect and well-balanced
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Monnot
Rating: 4 out of 5
following a purchase from 30/05/2022
le bon de réduction c' est pas le top il y a peu de temps pour l'utiliser
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Response from 321cbd
Thank you for your feedback. From 10? of purchase HT, you gain 1? on your account fidelity. That's a 10% discount on the total amount of your order. To use the euros you've earned on your orders, you'll need to convert them. Don't worry, if you don't think about it, they'll be automatically converted into coupons after 90 days, so you can take advantage of them! If you don't convert them, they accumulate. Once converted, your coupon will appear by clicking on the "DISCOUNT VOUCHERS" insert. You then have 365 days to redeem it. The 321CBD team.
J
Jorge
Rating: 4 out of 5
following a purchase from 30/05/2022
Good first experience. The product seems to be of good quality and the site offers attractive prices with sometimes very attractive promos! I would have liked to see a copy of the certificate of analysis or more detailed information on the composition and origin of the product? Thank you very much!
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Response from 321cbd
Thank you for taking the time to share your opinion. All our products sold in our online store come with a certificate of analysis. Should you require any further information, please contact our customer service team, who will be happy to assist you. The 321CBD team. :)
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Laetitia E.
Rating: 1 out of 5
following a purchase from 30/05/2022
I liked c3 that I bought but I am disappointed by the cbd afghans gold it is hard not manageable and I preferred the Afghan to 40% I will recommend and the rest of my package but big disappointment for the Afghan gold and it is not given and hard to the point that it hurts my fingers to write !!!!!
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Response from 321cbd
We apologize for any inconvenience caused. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.
C
celine
Rating: 5 out of 5
following a purchase from 30/05/2022
Fast delivery.good plant.recommend.
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Magijuly
Rating: 3 out of 5
following a purchase from 30/05/2022
I'm a regular customer and so far I've never been disappointed. But on my last order I was particularly disappointed. As usual, I order trim, small heads at a low price, and in this case, out of 3 bags of 20g, 2 bags were actually powder/crumbles. As a result, it was consumed much more quickly. I hope I won't have the same problem with my next order.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.
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LALANDE A.
Rating: 5 out of 5
following a purchase from 29/05/2022
fast, I'm trying it for the first time, so to be seen
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Benjamin M.
Rating: 4 out of 5
following a purchase from 29/05/2022
Impeccable for the moment
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Sandrine M.
Rating: 5 out of 5
following a purchase from 29/05/2022
parfait, rien a dire juste les Colissimo qui est en cause ,donc la poste et un pti kdo de temps çà fidélise et ca fait toujours plaisirs merci CDLT
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Jb
Rating: 5 out of 5
following a purchase from 29/05/2022
Very good value for money Fast delivery
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DG
Rating: 1 out of 5
following a purchase from 29/05/2022
cancellation requested yesterday at 5:13 p.m. without any return, again people not very serious and not very reliable, I wanted to change site, I think of returning on the old one, we will see thereafter but for the moment the impression which I have, it is not very serious and not very rigorous. we will see how the refunding occurs and failing that a new evaluation will be left...
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Your request has been taken into account by our customer service department. Your request was made on 08 June 2022 at 17:13. As stated on our website, customer service is open Monday to Friday, 9am to 1pm and 2pm to 5pm. As a result, we were unable to cancel and refund your order the following day. The 321CBD team.
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Marie H.
Rating: 5 out of 5
following a purchase from 29/05/2022
Perfect experience!
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Fianso
Rating: 5 out of 5
following a purchase from 29/05/2022
Cannabomb 23% cbd super relaxing for a thc lover like me it?s bleuffant frankly bravo super satisfied ??
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Thomas.R
Rating: 5 out of 5
following a purchase from 28/05/2022
Never disappointed after several orders, quality products, hyper competitive prices, free delivery, I recommend
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Marianne
Rating: 5 out of 5
following a purchase from 28/05/2022
Everything arrived quickly in the mailbox and the order was complete ... what more could you ask for! Surprise gifts?
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Brigitte T.
Rating: 5 out of 5
following a purchase from 28/05/2022
very pleasant, gentle. Since I've been taking it, it's the one I like the most. I have post-trauma pain and it soothes me.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 28/05/2022
Very fast shipping
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Jamila Y.
Rating: 1 out of 5
following a purchase from 28/05/2022
Delivery to be reviewed!
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Response from 321cbd
Thank you for your comment. We are sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so our customer service team will contact you to ensure your complete satisfaction. When the post office is unable to deliver a letter to the addressee because it cannot be found at the address indicated, it returns it to the sender. 321 CBD is committed to ensuring that every order placed through our online store reaches its destination safely. We have noted that our customer service department has returned your order to us at our expense, so that you can be sure that your order has been received correctly. The 321CBD team.
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Florian
Rating: 4 out of 5
following a purchase from 28/05/2022
Good quality flowers, resin a little below my expectations levels taste but consistent for relaxation. I look forward to the next 50% off offer on the site to place a good order again.
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Jonathan
Rating: 5 out of 5
following a purchase from 27/05/2022
Good quality flower, fast delivery
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Ricky A.
Rating: 5 out of 5
following a purchase from 27/05/2022
At the top! The best! The best!
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Benjamin L.
Rating: 5 out of 5
following a purchase from 27/05/2022
Everything was perfect as usual?
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Pp
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast and efficient?
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Paul
Rating: 5 out of 5
following a purchase from 27/05/2022
Excellent service: 2-day delivery in mainland France. Interesting product: discernible effect, but no high, useful for those looking for an alternative to narcotics.
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LAURE G.
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast delivery! Quality products
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Brittany J.
Rating: 5 out of 5
following a purchase from 27/05/2022
Great products from 321 CBD I ordered the Fleur CBD Cannabomb as it is really tasty and hits very good.
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Marc
Rating: 4 out of 5
following a purchase from 27/05/2022
Very clear and ergonomic site, fast delivery and careful packaging. I'm taking off one star for the very high prices (I'm waiting to see if the price difference is justified compared with my previous experiences).
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Xavier L.
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast delivery and very good value for money
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Marie R.
Rating: 4 out of 5
following a purchase from 27/05/2022
Top product! Effects on joint pain more beneficial than a pill, and natural.
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Laubie
Rating: 5 out of 5
following a purchase from 27/05/2022
Always perfect delivery packaging products.
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Gilberte R.
Rating: 5 out of 5
following a purchase from 26/05/2022
Great product and what's more, when you can benefit from 50 per cent ?nickel.
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