Customer reviews of 321cbd

9,1 /10

Based on 4 017 published reviews

5 3 129 78% 4 421 10% 3 155 4% 2 108 3% 1 204 5%

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 3, 4 and 5 stars

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Julien P.

Published on 16/03/2022 à 11h55 following a purchase from 05/03/2022

Fast, free delivery, and the products are always top quality! And the salespeople are responsive. I won't be changing sites.

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Response from 321cbd Published on 15/03/2022

The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to hear from you.

Guillaume L.

Published on 16/03/2022 à 11h49 following a purchase from 05/03/2022

Perfect even if there are problems with the delivery, quick resend of another parcel quickly and free of charge.

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Cédric

Published on 16/03/2022 à 11h44 following a purchase from 05/03/2022

Very good site, problem of non-delivery of packages (damaged) but linked to the carrier 3 times in a row but taken care of 100% by customer service with reshipment within the day. Very satisfied...

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Response from 321cbd Published on 15/03/2022

Thank you for your feedback. We are sorry for the inconvenience encountered during the delivery of your orders. 321CBD is committed to ensuring that every order we receive is well received. We are delighted to read that you particularly appreciated the professionalism of our customer service.

Sabine L.

Published on 16/03/2022 à 09h59 following a purchase from 05/03/2022

Top products Top delivery and great promotions

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Eric

Published on 16/03/2022 à 09h41 following a purchase from 05/03/2022

Efficient site, on-time delivery and good follow-up. Super I recommend

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Response from 321cbd Published on 16/03/2022

Thank you for your positive feedback! :)

Pascale H.

Published on 16/03/2022 à 09h40 following a purchase from 05/03/2022

Excellent no site is equal or better

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Response from 321cbd Published on 15/03/2022

Your gratitude makes us stronger! We thank you for your support. (:

Cyril D.

Published on 16/03/2022 à 09h27 following a purchase from 05/03/2022

Several orders placed without a hitch

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Rominag

Published on 15/03/2022 à 22h47 following a purchase from 04/03/2022

Perfect, delighted fast delivery and very good value for money!!!!

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Damien R.

Published on 15/03/2022 à 22h33 following a purchase from 04/03/2022

Nikel nothing to say

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Cris

Published on 15/03/2022 à 22h27 following a purchase from 04/03/2022

Great products

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Thierry G.

Published on 15/03/2022 à 22h18 following a purchase from 04/03/2022

Very good cbd site

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Ricard

Published on 15/03/2022 à 22h18 following a purchase from 04/03/2022

Excellent timing

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Florian

Published on 15/03/2022 à 22h15 following a purchase from 04/03/2022

Service and quality

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Benjamin L.

Published on 15/03/2022 à 22h11 following a purchase from 04/03/2022

I made a complaint following my last order which arrived in crumbs But no answer... I'm not used to this on 321CBD

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Response from 321cbd Published on 15/03/2022

Hello Benjamin, We confirm that we received your complaint on 11.03.22. Customer service responded to your complaint on the same day. To date, we have received no response from you. We invite you to check your spam if you have not received our reply in order to settle this dispute as soon as possible, or to contact our customer service department directly at this e-mail address: [email protected] . Sincerely, the 321CBD team. :)

Marvin D.

Published on 15/03/2022 à 21h56 following a purchase from 04/03/2022

I'm never disappointed top product thanks to you

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Damien R.

Published on 15/03/2022 à 21h43 following a purchase from 04/03/2022

Good quality as always

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adeline B.

Published on 15/03/2022 à 21h33 following a purchase from 04/03/2022

Great! Great product quality, fast delivery, top notch!

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Sebastien R.

Published on 15/03/2022 à 21h29 following a purchase from 04/03/2022

Very positive feedback for 321 CBD, good value for money

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Damien V.

Published on 15/03/2022 à 21h25 following a purchase from 04/03/2022

Well, apart from 2 lost parcels at the sorting center, I have always received my parcels quickly.

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xoxo B.

Published on 15/03/2022 à 21h25 following a purchase from 04/03/2022

The best. Top quality, top service

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Franck

Published on 15/03/2022 à 21h24 following a purchase from 04/03/2022

Very good site. I recommend it

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Pillon J.

Published on 15/03/2022 à 21h12 following a purchase from 04/03/2022

Very good site I recommend

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ececa

Published on 15/03/2022 à 21h10 following a purchase from 04/03/2022

Very fast delivery.

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François C.

Published on 15/03/2022 à 20h58 following a purchase from 04/03/2022

I'm completely satisfied and order regularly. The service is fast, the products are of good quality, but I have two comments: - I find that your flowers arrive a little too dry, and therefore lose their flavour rather quickly - and I don't see any trace of my cashback despite my numerous orders.

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Response from 321cbd Published on 17/03/2022

Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. You currently have a reward of 8.66 euros. It's easy to take advantage of our loyalty program and generate a discount code! Once you've logged on to our online store, simply go to "my account" > then click on "my rewards" > then go to "Turn my rewards into an 8.66euros discount voucher." A new code will be generated for immediate use :) Sincerely, the 321CBD team.

Bdeuxp

Published on 15/03/2022 à 20h50 following a purchase from 04/03/2022

Fast and safe shipping, quality product, customer loyalty is well rewarded.

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Response from 321cbd Published on 14/03/2022

We are committed to satisfying you with quality products. Thank you for your feedback.

Francky

Published on 15/03/2022 à 20h48 following a purchase from 04/03/2022

Fast and efficient delivery service. Regular customer and satisfied with the quality of the products. I mainly order Ringo's Gift, which soothes me and reduces recurring back pain.

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Response from 321cbd Published on 17/03/2022

We really appreciate you taking the time to share your experience with us. The products offered on our online site are 100% natural. We are delighted to see the beneficial effects of our variety. As customer satisfaction is our top priority, we thank you for your feedback. :)

Hich

Published on 15/03/2022 à 20h36 following a purchase from 04/03/2022

Very serious I recommend

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MOUSSET J.

Published on 15/03/2022 à 20h21 following a purchase from 04/03/2022

Very interesting promotions and fast, efficient delivery :)

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Vinz

Published on 15/03/2022 à 20h21 following a purchase from 04/03/2022

Quite satisfied overall, but unfortunately the quality is a little too random from order to order, even for the same variety. Always top delivery!

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Response from 321cbd Published on 15/03/2022

Thank you for your feedback. We appreciate you bringing this problem to our attention. All quality complaints are passed on to the quality department so that we can always be attentive to our customers' needs and requests.

Julie B.

Published on 15/03/2022 à 20h16 following a purchase from 04/03/2022

321cbd seems to me to be a serious site (regular customer for 2 years) the quality of the flowers is generally good. (the trim is sometimes closer to powder than to flower, but well, that works too... sometimes a little too many branches, and sometimes the drying is 'just'... but most of the time, it's great :) the delivery is quite fast.

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Response from 321cbd Published on 17/03/2022

Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department. Thank you for taking the time to bring this to our attention. We will use your comments to improve and make sure this does not happen again. Sincerely, the 321CBD team.

Christophe P.

Published on 15/03/2022 à 19h49 following a purchase from 04/03/2022

Are you the best???

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Emilie B.

Published on 15/03/2022 à 19h49 following a purchase from 04/03/2022

Roof is perfect

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Cindy M.

Published on 15/03/2022 à 19h48 following a purchase from 04/03/2022

I tried several sites before yours! This is the one I like best! It would be nice to vary the ranges to be able to have new products! Otherwise fast delivery, a few problems from time to time but the people we contact via customer service are very kind and professional. From time to time - 50 or - 70 % niquel ! I recommend your site to everyone!

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Response from 321cbd Published on 17/03/2022

Hello, The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. We use all our comments to improve and always be as close as possible to our customers' requests. Tastes are known to vary from one person to another, which is why we offer different types of CBD products. We invite you to visit our online store, where we've recently added new resin varieties... We've also expanded our range to include products from the Chanvréo brand (several ranges of oils, CBD capsules, etc.). The whole 321 CBD team thanks you for your kind feedback. See you soon, the 321CBD team.

Ribra

Published on 15/03/2022 à 19h46 following a purchase from 04/03/2022

Quality products - Unadvertised, well-protected parcel - On-time delivery

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Response from 321cbd Published on 16/03/2022

Thank you for taking the time to share your opinion. Thank you for your confidence. :)

Marianne J.

Published on 15/03/2022 à 19h27 following a purchase from 04/03/2022

Everything went smoothly!!!! There's nothing to say except PERFECT !!!!

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Martial L.

Published on 15/03/2022 à 19h26 following a purchase from 04/03/2022

The best CBD sales site and far, far ahead of its competitors, top quality and the lowest prices. Free delivery and sale days up to 70% off. I recommend it to all my friends, go there without hesitation. I'm partial to Nina limone and blackberry kush....

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Véronique G.

Published on 15/03/2022 à 19h24 following a purchase from 04/03/2022

I highly recommend this site, fast delivery, very good quality products, never disappointed.

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Joe

Published on 15/03/2022 à 19h24 following a purchase from 04/03/2022

cool !!!!!!!!!!!!!!!!!!!!

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Sheherazad

Published on 15/03/2022 à 19h24 following a purchase from 04/03/2022

Super site serious fast delivery quality products

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LENNE

Published on 15/03/2022 à 19h11 following a purchase from 04/03/2022

Excellent site .efficient fast.dicret.nothing to say.!!!

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