English 
Français 
Deutsch 
S
Rating: 4 out of 5
Very sympathetic and compassionate gentleman who will do the research for me thank you to him
Translated reviews
Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 1, 3 and 4 stars
Reset filtersL
Rating: 4 out of 5
The products are of very good quality. Nothing to say, great site.
Translated reviews
C
Rating: 4 out of 5
I am very satisfied. I order quite regularly, fast shipping, discreet and well done packaging.
Translated reviews
F
Rating: 4 out of 5
Good value for money. That said, the size of the flowers varies. Either small or large, or a mixture of both. It remains random.
Translated reviews
L
Rating: 4 out of 5
Fast delivery, quality products and good advice
Translated reviews
S
Rating: 4 out of 5
Quality product, good aromas
Translated reviews
W
Rating: 4 out of 5
The site gets better every year, and has become very good, with a wider range than before.
Translated reviews
L
Rating: 3 out of 5
Not enough time to evaluate the product.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. As customer satisfaction is our priority, we invite you to post a new review once the product has been tested and perhaps approved. The 321 CBD team
N
Rating: 4 out of 5
The product corresponds perfectly to my expectations. Fast shipping. What's more, I benefited from a nice promotion.
Translated reviews
Response from 321cbd
Hello, Thank you for your positive feedback and for taking the time to post this review. We are happy to hear that you had an excellent experience with us. The 321CBD team
M
Rating: 4 out of 5
Very serious site, fast delivery, the products seem to be of good quality, no side effects, perhaps not enough time to see if it works well on pain but it relaxes well, to be tested over time. On the negative side, it's still not affordable, and as the bottles are very small, you shouldn't get too used to the comfort that CBD can offer unless you've got a lot of money.
Translated reviews
Response from 321cbd
Hello, Thank you very much for your note! We are delighted to hear that you are satisfied with our services. Concerning the prices, we regularly propose offers on our website, so our products are more affordable during sales periods.
S
Rating: 3 out of 5
15 days for a delivery that was supposed to be made in 48 hours (as advertised on the site) But the quality of the products is good.
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
E
Rating: 4 out of 5
Problem with the carrier which was immediately resolved by them Nothing to say
Translated reviews
S
Rating: 4 out of 5
Fast and well packaged.
Translated reviews
P
Rating: 4 out of 5
The delivery is fast enough, the product has a good smell and I recommend it.
Translated reviews
L
Rating: 4 out of 5
Firstly, because it's already legal, and personally, I have neuropathic pain at 75/75? which is unmanageable and very painful.
Translated reviews
K
Rating: 4 out of 5
The flowers are far less beautiful than in previous years.
Translated reviews
A
Rating: 1 out of 5
The site tells me that I received my order on November 16, but I'm still waiting for it. I've never had any problems before.
Translated reviews
Response from 321cbd
Hello, We are very sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so we will be contacting you to resolve this issue. The 321CBD team
C
Rating: 4 out of 5
A small instruction leaflet is missing, including maximum and minimum usage tips.
Translated reviews
S
Rating: 4 out of 5
But no confirmation email!
Translated reviews
K
Rating: 1 out of 5
Stop scamming people all the rates are wrong yet I was a loyal customer
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our flowers have a naturally high level of CBD, we work with our growers to offer you the best flowers on the CBD market, while respecting the legal THC level in the European Union. The 321CBD team
F
Rating: 3 out of 5
I ordered what I thought were Asteroid planet heads, thinking I'd discover the same type of product as the heads I usually order, but it's unbearable. My pleasure is to smoke a relaxing cigarette in the evening, but I'm very disappointed.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. As indicated in the description of our comet asteroids, this product is to be consumed either as an infusion or by vaporizer and therefore with a suitable vaporizer. This product is not intended for smoking. Please note that not all stores offer the same products, and that it's important to read the product description.
F
Rating: 3 out of 5
Recently there have been delivery problems. I had to send a message on the site to ask when my order of 3 11 2022 would be delivered because on 7 11 2022 still nothing. As if by chance, following my message, the order was delivered 48 hours later. This is not the first time whereas before (I've been ordering for 2 years) there was no problem. The quality has also become variable. Before, there were always beautiful flower heads, but now there are far fewer. The heads are often small. Apart from that, it's still the cheapest I-commerce site on the market.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our guests' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
R
Rating: 3 out of 5
A slightly long delay, I find a strange smell in the black afghan, I'm on it.
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We have recently changed our supplier, in order to offer you a better quality resin, which is why this one looks different from the previous one. Don't worry, it's Super Afghan resin you've received. However, if you find that it's not drying properly, you can leave it in the open air for a few days. The photo on our website is currently being updated and will be modified in the next few days. The 321CBD team
A
Rating: 1 out of 5
Order placed on 30 October, received on 7 November 2022. Deadlines not respected. Very disappointed and would like to receive a commercial gesture.
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
S
Rating: 3 out of 5
Bonsoir c'est très bien arriver j'aime bien son goût mais manque de promo vue que ces bientôt Noël merci pour la prochaine de faire des cadeaux bonne continuation
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We're delighted to hear about your satisfaction and that you benefited from our welcome offer of 10% off your first order. We regularly propose offers on our website and you will be informed by email or SMS. See you soon on 321 CBD :)
A
Rating: 1 out of 5
impossible to finalize my purchases your system of payment is not good. So for the 3rd time I'm buying from another site....dommage
Translated reviews
Response from 321cbd
Hello, Thank you for your review and we are sorry to hear that your experience was disappointing. We really appreciate you bringing this issue to our attention. Should you encounter this problem again, please do not hesitate to call our Customer Service Department when making future purchases on our website, so that you can finalize your order with our advisors. The 321CBD team
C
Rating: 3 out of 5
Hello The package was damaged and the waterproof bag with the herb had a hole in it and it smelled strong. The CBD liquid box was also damaged but not the bottle. Bad delivery man.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
J
Rating: 4 out of 5
I like the cbd rate listing, unlike other sites, price a little more expensive but good quality. Lack of regular promotions for good customers. Super fast delivery, nothing to say.
Translated reviews
F
Rating: 1 out of 5
CBD levels announced at 24%. It's all nonsense. The maximum CBD content per THC is 38, and the average is more like 30. In other words, cannabis with 0.2% THC (European) can NEVER have more than 0.2*30 or 35 = 7% CBD. That's like saying 2+1 = 10. A bogus company that doesn't give a g**** damn about its "customers".
Translated reviews
Response from 321cbd
Hello, The 321 CBD team would like to thank you for taking the time to give us your opinion on our services, as well as for the masterful math lesson. Our flowers have a naturally high CBD content, and we work with our growers to offer you the best flowers on the CBD market, while respecting the legal THC content in the European Union. The 321CBD team
B
Rating: 1 out of 5
Order placed 1 week ago and still nothing received misleading advertising delivery level
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
N
Rating: 3 out of 5
Package took more than 48 hours to arrive
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
A
Rating: 1 out of 5
I haven't received it yet!
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. According to the colissimo tracking system, your parcel has been delivered to your letterbox. We hope you have received your parcel safely The 321CBD team
F
Rating: 1 out of 5
"Chronopost 24-48h" 7 days later, still nothing. Never home again.
Translated reviews
Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a stopped tracking (beyond our control). We hope you have received your new parcel and would be delighted to hear your opinion on this return. The 321CBD team
A
Rating: 4 out of 5
Hello I could have put 5 stars if the delivery had been a little shorter. A week to get your parcel I find that very long. I also expected a little more effect from the flowers, having taken the amnesia, cannabomb and ringos.
Translated reviews
J
Rating: 3 out of 5
Not a bad product even if it's not at the same level as French Natura. On the other hand, it's still expensive for the net. I ordered because it was 50% off, otherwise I wouldn't have ordered. It's cheaper in the store in my town because I get 10% on every order and every time I buy 15g they give me 5g. So I always get 20gr for 54? (60? minus 10%).
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We offer a loyalty program on our website in which for every validated order (excluding promotional offers), you receive 1? in rewards for every 10? purchased. These rewards can then be deducted from your next order. What's more, we're also offering 5g free on our 20g packs. So when you buy a 20g flower, you get 5g free. The 321CBD team
G
Rating: 4 out of 5
For the umpteenth time, I'm a little disappointed with the delivery time, 5 days, but otherwise top quality and quantity.
Translated reviews
R
Rating: 1 out of 5
Parcel in dispatched status but official departure 1 week later without the slightest response from the customer service department contacted twice in this regard!
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We hope you have received your parcel safely The 321CBD team
J
Rating: 4 out of 5
Very good and serious
Translated reviews
F
Rating: 1 out of 5
Bottle received empty and customer service unreachable
Translated reviews
Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the refund of your order following an empty bottle received. (beyond our control). The 321CBD team
J
Rating: 1 out of 5
I placed a first order order 01/11/2022, error of payment of 59.30?! I try again with another order of 61,60? the payment is passed but nothing received, and on my account no order whereas I was well debited on my account. Complaint made by e-mail and no REALLY DISAPPOINTED feedback for my first experience with 321 cbd!!!!!!
Translated reviews
Response from 321cbd
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a payment error (beyond our control). We hope that you have received your parcel and would be delighted to hear your opinion on this return. The 321CBD team