Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 3 and 4 stars

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Mathieu S.
Rating: 4 out of 5
following a purchase from 25/05/2022
Great, fast
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LEG
Rating: 4 out of 5
following a purchase from 25/05/2022
Quality cbd oil products. Fast, discreet shipping
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Didier A.
Rating: 1 out of 5
following a purchase from 25/05/2022
I have not received my last order
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Response from 321cbd
Thank you for your feedback. We really appreciate you bringing this issue to our attention. After checking with our customer service department, we are delighted to see that the dispute has been resolved and that you received your order successfully.
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Aurélien G.
Rating: 4 out of 5
following a purchase from 25/05/2022
Satisfied with this fruity, compact purchase And good moisture content
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ERIC S.
Rating: 4 out of 5
following a purchase from 19/05/2022
Product works more or less. I'm experimenting to find out how many drops I should take a day. Some days the drops seem to work very well, and other days not so well.
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Eric
Rating: 4 out of 5
following a purchase from 18/05/2022
good value for money.
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Chrystel F.
Rating: 4 out of 5
following a purchase from 18/05/2022
Is it to be used on a case-by-case basis or as a background treatment?
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Magalie B.
Rating: 4 out of 5
following a purchase from 17/05/2022
Nothing to complain about except one late delivery
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Florence G.
Rating: 4 out of 5
following a purchase from 17/05/2022
Satisfied only downside the next day I feel tired certainly due to the sleep I had more.
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Catherine P.
Rating: 3 out of 5
following a purchase from 15/05/2022
Maybe I need more days of treatment than 72 hours, but so far I haven't seen any change. 10 drops a day for chronic joint pain following multiple lumbar fractures. On the other hand, I'm sleeping a little better.
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Response from 321cbd
Thank you for your comment. We invite you to get in touch with our customer service team, who will be happy to help you find a suitable solution for the use of our Nerobi oil product. The 321CBD team.
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DELAGE
Rating: 1 out of 5
following a purchase from 15/05/2022
I still haven't received anything after an order placed 1 week ago!!!! I am very dissatisfied
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Response from 321cbd
We apologize for any inconvenience caused. Our customer service has received your complaint. An investigation is underway with our carrier in order to obtain more information about what may have happened during the delivery of your parcel. To avoid you having to wait too long, our customer service department has reshipped your order today. We hope you will enjoy receiving it. The 321CBD team.
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christine W.
Rating: 1 out of 5
following a purchase from 14/05/2022
For the moment, no comments regarding consumption, but ordering and delivery are quick and easy, despite the fact that ultra-marine delivery is always complicated.
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Response from 321cbd
Thank you for taking the time to share your opinion. :) We are particularly pleased to hear that your order has been received. We invite you to give us feedback on the varieties you ordered, in the hope that the rating will be more attractive :) The 321CBD team.
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Freddy P.
Rating: 4 out of 5
following a purchase from 13/05/2022
All right???
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MARCELLUS R.
Rating: 3 out of 5
following a purchase from 13/05/2022
for the time being, awaiting results, but less restless sleep...
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Response from 321cbd
We're sorry the variety didn't live up to your expectations. The effects of CBD are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and humidity. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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GG
Rating: 4 out of 5
following a purchase from 13/05/2022
Serious, home delivery no problem
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Sabrina C.
Rating: 4 out of 5
following a purchase from 13/05/2022
I love it but more 50% off offers would be great!
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Daniele C.
Rating: 4 out of 5
following a purchase from 13/05/2022
The product is satisfactory but I don?t have enough experience to judge.
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Murielle
Rating: 3 out of 5
following a purchase from 13/05/2022
Maybe you didn't choose the right dosage. To be seen
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Response from 321cbd
The effects of CBD are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to work with you to find the right dosage for your needs. The 321CBD team.
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Guillaume
Rating: 4 out of 5
following a purchase from 13/05/2022
I've been ordering via 321 for a few years now. I have always had: ? ultra fast deliveries (2/3 days after my payment validation), ? never a hitch (parcel blocked, order error, etc.) ? regular promotions on the site In short, of course I recommend
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Response from 321cbd
Thank you for taking the time to share your review. We are delighted to hear of your satisfaction. :) The 321CBD team.
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Arnaud G.
Rating: 1 out of 5
following a purchase from 12/05/2022
No good taste, very sore throat
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Response from 321cbd
Hello, We are sorry that the CBD products you received did not suit you. If you have any complaints, please contact 321CBD customer service via the contact form on the website. We remain at your disposal. Yours sincerely, The 321CBD team
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Miltia
Rating: 3 out of 5
following a purchase from 12/05/2022
I don't think I've used this product long enough to feel any benefit yet....
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Response from 321cbd
We are very sorry that you did not enjoy 5% CBD oil. We're sorry the variety didn't live up to your expectations. Effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be at your disposal to find a variety to suit your criteria or possibly find a suitable solution together on the consumption of this product. The 321CBD team.
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Denis J.
Rating: 3 out of 5
following a purchase from 12/05/2022
Not satisfied On two orders the product was different and this is not the first time.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. Please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.
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melodie
Rating: 4 out of 5
following a purchase from 11/05/2022
i bought cbd oil for chronic pain but not enough time for results. i'll come back later.
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Fabrizio
Rating: 4 out of 5
following a purchase from 10/05/2022
Swiss tsunami is good The trim is not bad but there are a lot of leaves in my pack
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Florence G.
Rating: 4 out of 5
following a purchase from 09/05/2022
Great value for money except that I think it's a shame not to have anything as a welcome gift or anything else, but it's still very good.
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Response from 321cbd
Thank you for your feedback. :) You are about to become part of our fantastic online store platform. A host of offers, a referral program and a loyalty program are now available to you. To welcome you, we've got a nice surprise in store for you: we're pleased to offer you a promotional code worth -10% valid on our entire online store on your next purchase with the code: CBDNETWORK1 . The 321CBD team. :)
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rivka C.
Rating: 4 out of 5
following a purchase from 08/05/2022
wide choice, easy and competent contact fast and discreet delivery
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Ophelie D.
Rating: 4 out of 5
following a purchase from 08/05/2022
Quite satisfied with the relaxing effect. Product sent quickly and well manicured. Just a little disappointed with the smell
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Sylvie V.
Rating: 4 out of 5
following a purchase from 08/05/2022
My 1st purchase was delivered in 2 days, super happy, unfortunately for the 2nd purchase I had to wait 1 week. I had not anticipated this wait, I had only 2 or 3 days of treatment for my cat who has terminal cancer. If not, everything is great.
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hubert A.
Rating: 4 out of 5
following a purchase from 06/05/2022
lack of clarity in the description...1 drop,2, ... 50 ??? to be specified to improve confidence
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Ben D.
Rating: 1 out of 5
following a purchase from 06/05/2022
Very disappointed by the quality of the flowers, the swiss tsunami has no taste and is therefore disgusting to smoke. I thought I'd made a bargain, but in the end I ended up with 10g that I have no desire to consume?????
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Response from 321cbd
We are very sorry that you did not enjoy Swiss Tsunami. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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marie paule S.
Rating: 1 out of 5
following a purchase from 06/05/2022
no evidence of any improvement.
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Response from 321cbd
We are very sorry that you did not enjoy CBD Oil 5%. We are sorry that the variety did not live up to your expectations. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction. We invite you to get in touch with our customer service team, who will be happy to help you find a variety that meets your criteria, or perhaps find a suitable solution together. The 321CBD team.
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Sandrine. M.
Rating: 4 out of 5
following a purchase from 05/05/2022
Good discovery and experience of CBD flowers to adapt to our needs. Personally, they help me manage my stress.
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Christel
Rating: 4 out of 5
following a purchase from 05/05/2022
Satisfied with the fast shipping and your promos that allow me to test your products ... maybe a fifth star next time (after the test) thank you.
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Francky
Rating: 4 out of 5
following a purchase from 05/05/2022
Satisfied with the products and the speed of delivery
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Gwendolyne
Rating: 1 out of 5
following a purchase from 05/05/2022
I am happy in general but the last order does not pass I placed the same order a super with the smell impeccable and the last dry to make me sneeze for 3 days I am above the last order
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We would like to rectify this situation, and our Customer Service department will contact you today in order to proceed with a new return of the ordered variety as a commercial gesture: Nina Limone to ensure your complete satisfaction. :) The 321CBD team.
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Geraldine L.
Rating: 1 out of 5
following a purchase from 04/05/2022
I still have not received my parcel and it is now 15/05/2022, one week after my order. I will not recommend
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Response from 321cbd
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this issue to our attention. We have taken great care to open an investigation with our carrier to obtain information on the incident that may have occurred during the delivery of your order. Our customer service department has received your complaint. We sincerely apologize for this inconvenience. In order to provide you with the best possible service, we will either resend your order at our expense, or refund your money. Our customer service team is always available to help with any problems you may encounter. The 321CBD team.
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LANACASTET W.
Rating: 3 out of 5
following a purchase from 04/05/2022
Your herbs are always of high quality, but I'm very disappointed by the resin. very hard, unpleasant smell. really disappointed.
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Response from 321cbd
We apologize for any inconvenience caused. Our products are 100% natural, which means that there may be variations in appearance and aroma. No preservatives are used. We will pass on your report to our customer service department so that we can respond to customer requests and resolve this problem as best we can. We invite you to write to our customer service department if you notice an anomaly on receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321CBD team.
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Sebastien M.
Rating: 1 out of 5
following a purchase from 04/05/2022
I still haven't received my order
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Response from 321cbd
We sincerely apologize for this inconvenience. We would like to rectify the situation, and our Customer Service team will be in touch with you today to resolve this issue as best we can. The 321CBD team.
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Séverine P.
Rating: 4 out of 5
following a purchase from 04/05/2022
I have fibromyalgia. Very interesting product, but I'm still having pain despite the maximum dose. Maybe I should take a stronger dose.
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Sebastien M.
Rating: 1 out of 5
following a purchase from 04/05/2022
I did not receive my order I am waiting
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Response from 321cbd
We are investigating this problem and hope to resolve it quickly and correctly. After checking with our carrier, your parcel was delivered to your letterbox on 06.05.22 at 11:52. We therefore invite you to contact our customer service department if you are unable to receive your parcel. Our customer service is always available for any anomalies you may encounter. The 321CBD team.