Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 1, 3 and 4 stars

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Florence G.
Rating: 4 out of 5
following a purchase from 09/05/2022
Great value for money except that I think it's a shame not to have anything as a welcome gift or anything else, but it's still very good.
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Response from 321cbd
Thank you for your feedback. :) You are about to become part of our fantastic online store platform. A host of offers, a referral program and a loyalty program are now available to you. To welcome you, we've got a nice surprise in store for you: we're pleased to offer you a promotional code worth -10% valid on our entire online store on your next purchase with the code: CBDNETWORK1 . The 321CBD team. :)
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Rivka C.
Rating: 4 out of 5
following a purchase from 08/05/2022
wide choice, easy and competent contact fast and discreet delivery
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Ophelie D.
Rating: 4 out of 5
following a purchase from 08/05/2022
Quite satisfied with the relaxing effect. Product sent quickly and well manicured. Just a little disappointed with the smell
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Sylvie V.
Rating: 4 out of 5
following a purchase from 08/05/2022
My 1st purchase was delivered in 2 days, super happy, unfortunately for the 2nd purchase I had to wait 1 week. I had not anticipated this wait, I had only 2 or 3 days of treatment for my cat who has terminal cancer. If not, everything is great.
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Hubert A.
Rating: 4 out of 5
following a purchase from 06/05/2022
lack of clarity in the description...1 drop,2, ... 50 ??? to be specified to improve confidence
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Ben D.
Rating: 1 out of 5
following a purchase from 06/05/2022
Very disappointed by the quality of the flowers, the swiss tsunami has no taste and is therefore disgusting to smoke. I thought I'd made a bargain, but in the end I ended up with 10g that I have no desire to consume?????
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Response from 321cbd
We are very sorry that you did not enjoy Swiss Tsunami. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Marie Paule S.
Rating: 1 out of 5
following a purchase from 06/05/2022
no evidence of any improvement.
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Response from 321cbd
We are very sorry that you did not enjoy CBD Oil 5%. We are sorry that the variety did not live up to your expectations. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction. We invite you to get in touch with our customer service team, who will be happy to help you find a variety that meets your criteria, or perhaps find a suitable solution together. The 321CBD team.
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Sandrine. M.
Rating: 4 out of 5
following a purchase from 05/05/2022
Good discovery and experience of CBD flowers to adapt to our needs. Personally, they help me manage my stress.
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Christel
Rating: 4 out of 5
following a purchase from 05/05/2022
Satisfied with the fast shipping and your promos that allow me to test your products ... maybe a fifth star next time (after the test) thank you.
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Francky
Rating: 4 out of 5
following a purchase from 05/05/2022
Satisfied with the products and the speed of delivery
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Gwendolyne
Rating: 1 out of 5
following a purchase from 05/05/2022
I am happy in general but the last order does not pass I placed the same order a super with the smell impeccable and the last dry to make me sneeze for 3 days I am above the last order
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We would like to rectify this situation, and our Customer Service department will contact you today in order to proceed with a new return of the ordered variety as a commercial gesture: Nina Limone to ensure your complete satisfaction. :) The 321CBD team.
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Geraldine L.
Rating: 1 out of 5
following a purchase from 04/05/2022
I still have not received my parcel and it is now 15/05/2022, one week after my order. I will not recommend
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Response from 321cbd
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this issue to our attention. We have taken great care to open an investigation with our carrier to obtain information on the incident that may have occurred during the delivery of your order. Our customer service department has received your complaint. We sincerely apologize for this inconvenience. In order to provide you with the best possible service, we will either resend your order at our expense, or refund your money. Our customer service team is always available to help with any problems you may encounter. The 321CBD team.
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Lanacastet W.
Rating: 3 out of 5
following a purchase from 04/05/2022
Your herbs are always of high quality, but I'm very disappointed by the resin. very hard, unpleasant smell. really disappointed.
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Response from 321cbd
We apologize for any inconvenience caused. Our products are 100% natural, which means that there may be variations in appearance and aroma. No preservatives are used. We will pass on your report to our customer service department so that we can respond to customer requests and resolve this problem as best we can. We invite you to write to our customer service department if you notice an anomaly on receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321CBD team.
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Sebastien M.
Rating: 1 out of 5
following a purchase from 04/05/2022
I still haven't received my order
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Response from 321cbd
We sincerely apologize for this inconvenience. We would like to rectify the situation, and our Customer Service team will be in touch with you today to resolve this issue as best we can. The 321CBD team.
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Séverine P.
Rating: 4 out of 5
following a purchase from 04/05/2022
I have fibromyalgia. Very interesting product, but I'm still having pain despite the maximum dose. Maybe I should take a stronger dose.
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Sebastien M.
Rating: 1 out of 5
following a purchase from 04/05/2022
I did not receive my order I am waiting
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Response from 321cbd
We are investigating this problem and hope to resolve it quickly and correctly. After checking with our carrier, your parcel was delivered to your letterbox on 06.05.22 at 11:52. We therefore invite you to contact our customer service department if you are unable to receive your parcel. Our customer service is always available for any anomalies you may encounter. The 321CBD team.
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Christiane
Rating: 3 out of 5
following a purchase from 02/05/2022
I have been a marijuana smoker for a long time and I stopped a month ago. I bought 20% oil from you in order to stop my addiction, but I'm having trouble feeling the effects. I'm not questioning your product, which seems to be effective, judging by the comments on your site. Thank you for giving me the floor.
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Response from 321cbd
The entire 321 CBD team would like to thank you for your feedback. We are sorry that the CBD oil did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 30/04/2022
I don't have enough experience yet to properly rate the products I've ordered. I'll be more accurate in a month's time, despite the surprise of the mini-crystals I received. Do they perform as well or not?
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Response from 321cbd
Thank you for your comment. CBD lozenges are to be taken in perlingual mode, which means you have to let them melt, either under the palate or under the tongue. The advantage of this method of absorption is that you can feel the effects of CBD very quickly. CBD lozenges are 99.6% CBD, making them a very potent product. The 321CBD team.
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Marcellus R.
Rating: 4 out of 5
following a purchase from 30/04/2022
waiting for grip effect for 1 month but relative drop
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Johann P.
Rating: 4 out of 5
following a purchase from 30/04/2022
Je kifff mais il manque toujours une variété en stock et jamais je dis bien jamais elle revient et c?est dommage c?est le dernier point qui vous sépare du 5 etoiles
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Eric
Rating: 4 out of 5
following a purchase from 30/04/2022
On-time delivery.
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Guillaume W.
Rating: 4 out of 5
following a purchase from 30/04/2022
The choice of flowers is still limited as there are a lot of breakages. I now order from another site to diversify the types.
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Patricia L.
Rating: 4 out of 5
following a purchase from 29/04/2022
Super I recommend
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Priscilla
Rating: 4 out of 5
following a purchase from 29/04/2022
Fast delivery Attractive promotions
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Sebastien
Rating: 1 out of 5
following a purchase from 29/04/2022
Disappointed because impossible to vaporize due to a bad taste following the presence of fertilizer in weed (toxic) Ringo's Gift To follow up on your answer, I've been smoking and vaporizing weed for about 40 years. The taste of fertilizer, recognizable among a thousand, is present in the weed you sold me. To be precise, the fertilizers, sometimes natural, have not been effectively removed from the roots. When vaporized, it's very clear, as you can see for yourself. I think it's important to point this out. This from a lover of all things weed.
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Response from 321cbd
We are very sorry that you did not enjoy the variety of Ringo's Gift. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Armelle C.
Rating: 1 out of 5
following a purchase from 29/04/2022
Alors c aléatoire chez eux un coup t servi niquel ou soit d'la poudre comme celle du sucre en poudre ils ne font pas attention a comment leurs prepa d commande sont .
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We would like to rectify the situation, so we have scheduled a new delivery as a gesture of goodwill. Our customer service team is always on hand to deal with any problems you may encounter when receiving your order. The 321CBD team.
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Jocelyn R.
Rating: 4 out of 5
following a purchase from 28/04/2022
Good value fast delivery
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Charles
Rating: 4 out of 5
following a purchase from 28/04/2022
Nothing to say impeccable service
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Steve N.
Rating: 1 out of 5
following a purchase from 28/04/2022
I received nothing and Sav number unreachable 53? give for nothing
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Response from 321cbd
We are very sorry for the inconvenience. According to the colissimo tracking system, your parcel was delivered to your address on 25.04.22 at 13:10. Please write to our customer service. Our customer service is always available to help resolve any problems you may encounter.
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Davy L.
Rating: 4 out of 5
following a purchase from 28/04/2022
Orders delivered quickly and as expected.
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Annie
Rating: 4 out of 5
following a purchase from 27/04/2022
See how effective it is over time
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Eric
Rating: 4 out of 5
following a purchase from 27/04/2022
Delivered on time, good quality products
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Cyril H.
Rating: 4 out of 5
following a purchase from 26/04/2022
Hello, I have no complaints apart from the price.
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Major
Rating: 4 out of 5
following a purchase from 26/04/2022
Good value for money
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Response from 321cbd
Thank you for your feedback. ?? The 321CBD team
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Charles
Rating: 4 out of 5
following a purchase from 22/04/2022
Ras , good service ?
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Client(E)
Rating: 3 out of 5
following a purchase from 21/04/2022
Hello For the moment after a week that I use Cbd for pain and sleep, I have no obvious results To re-evaluate perhaps later I combine CBD melatonin 2mg prescribed by doctor and I am waiting for the result To be continued
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Response from 321cbd
Thank you for your feedback. The tastes as well as the effects encountered with CBD products are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Julien R.
Rating: 4 out of 5
following a purchase from 20/04/2022
Good packaging on time
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Elo D.
Rating: 4 out of 5
following a purchase from 19/04/2022
Not super dry, but less seeds than the previous order. Still 100% recommended
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Géraldine V.
Rating: 4 out of 5
following a purchase from 19/04/2022
I've been sleeping better since I started taking it. I need to learn how to dose it according to sleep and pain...already better!
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Peacefulandfree
Rating: 4 out of 5
following a purchase from 19/04/2022
Very good variety, one of my favorites, a few seeds this time :/ Order arrived quickly :D
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