The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
I ordered two days before a 50% discount. I sent an email to see if you could make a gesture. No answer! A lost customer!
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Response from 321cbd
Hello and thank you for your comment. Unfortunately we have not received an email from you. We invite you to do so directly via the "Contact us" tab on our website. When you contact us, you can follow your exchanges with our service directly from your order history. The 321 CBD team The 321 CBD team
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Fred
Rating: 5 out of 5
following a purchase from 02/05/2023
Flowers of equal quality from order to order. Delivery without delay. Would recommend.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Maxime D.
Rating: 5 out of 5
following a purchase from 02/05/2023
Good products fast delivery
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Boissiup
Rating: 5 out of 5
following a purchase from 01/05/2023
Fast shipping, careful packaging, nothing to complain about, simple and efficient for a first order.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Flav
Rating: 1 out of 5
following a purchase from 01/05/2023
A regular customer for over 2 years, I've always been satisfied with the quality/price ratio of their products, until I had to contact their customer service department. I used to buy the same variety of flowers, but on my last order I received a poor quality product: relatively airy flowers containing seeds, bad smell and bad taste. I should point out that these characteristics are still common for certain varieties grown outdoors. Except that the variety ordered was supposed to be an indoor one! In my opinion, a mistake was made at the time of ordering, but the customer service department justified itself by citing variations between several batches. In absolute terms, this is absolutely true, and I've already observed this since I've been ordering the same variety for 2 years. Only this time the product is not AT ALL the same, and for the reasons mentioned above I can confirm that it's not a variety grown indoors. In the end, all they offered me was a 10% discount voucher, scant consolation for a former customer who regularly spends good sums with them. [EDIT] I understand that you have a strict policy on complaint deadlines but I think you could have made an exception for a former customer like me who has spent a 4-figure sum with you over the past 2 years. But hey, I should have checked the product on receipt, that'll teach me to trust.
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Response from 321cbd
Hello and thank you for taking the time to post your review. After checking with our customer service department, we have indeed observed a complaint on your part for a variety received at the beginning of April 2023. As indicated during your exchanges with our customer service department, you have 15 days to make a complaint if you encounter a problem with your order. After this period, we are unfortunately unable to respond positively to a complaint. In addition, our service has offered you a commercial gesture on an exceptional basis due to the fact that the complaint deadline has passed. The 321 CBD team
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Charlotte A.
Rating: 5 out of 5
following a purchase from 29/04/2023
I love the speed and quality of the product!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Marie-christine F.
Rating: 5 out of 5
following a purchase from 28/04/2023
Hello I'm really happy thanks to cbd 10÷ I can fall asleep very easily and what's more my neck pain (cervical osteoarthritis) is bearable. It's a real pleasure in the evening
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. We are delighted to hear that the product meets your expectations. The 321 CBD team
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joelle
Rating: 3 out of 5
following a purchase from 23/04/2023
I have no results with my muscular pain (tendonitis).
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Response from 321cbd
Hello and thank you for your comment. We are sorry that our CBD oil did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
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Sarah
Rating: 5 out of 5
following a purchase from 21/04/2023
Quality products.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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FRANCK
Rating: 5 out of 5
following a purchase from 20/04/2023
VERY HAPPY WITH THE PRODUCT THE ONLY DRAWBACK MANY LARGE BRANCHES
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. Concerning the branches, they are essential to the structure of the flowers. The 321 CBD team
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Gwenael S.
Rating: 5 out of 5
following a purchase from 20/04/2023
Very good as usual
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Fabien D.
Rating: 5 out of 5
following a purchase from 20/04/2023
very satisfied with the site, the various products go as far as not recommending products not to smoke follower for 3 years start very young try a quarter their products it's worth it.Bon courage tcha
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Carole
Rating: 5 out of 5
following a purchase from 20/04/2023
Very good CBD, value for money and fast shipping!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Ju J.
Rating: 5 out of 5
following a purchase from 20/04/2023
I was a little disappointed with my last order, not because of the quality or quantity, but because of the delivery.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Bdeuxp
Rating: 5 out of 5
following a purchase from 20/04/2023
Very responsive customer service, and very good quality products.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
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Benoit D.
Rating: 5 out of 5
following a purchase from 19/04/2023
Super no problem
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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nomade
Rating: 5 out of 5
following a purchase from 19/04/2023
Everything is perfect, from the customer service to the products, everything is really good.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
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sab
Rating: 5 out of 5
following a purchase from 19/04/2023
Very satisfactory product.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Philippe L.
Rating: 5 out of 5
following a purchase from 19/04/2023
Top quality products
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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GUIFFARD Y.
Rating: 5 out of 5
following a purchase from 18/04/2023
I have been a customer for over a year and have never had a problem!
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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ludovic D.
Rating: 5 out of 5
following a purchase from 18/04/2023
Very attentive after-sales service, product quality always top-notch? bravo and thank you.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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Marie H.
Rating: 5 out of 5
following a purchase from 18/04/2023
Always satisfied with the site, fast shipping, regular promotions rather nice, I still fumble on the dosages, I think a precise article on the dosage in relation to weight and expectations of the product on pain or insomnia or anxiety etc. would be a plus.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We're delighted to hear that you were satisfied with our products. Concerning dosage, a dosage calculator is available at the bottom of our oils page. It recommends a dosage based on your needs and weight. This will give you an idea of the dosage you need. Our customer service team is also available to answer any questions you may have about product dosage. The 321 CBD team
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Cat G.
Rating: 3 out of 5
following a purchase from 18/04/2023
Good product less than 48 days not ready and impossible to put my discounts
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Response from 321cbd
Hello and thank you for your request. If you have a problem adding your rewards during checkout, please contact our customer service department. They will be able to tell you how to add your rewards. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 17/04/2023
super!!!!!!!!
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
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Yoann
Rating: 1 out of 5
following a purchase from 17/04/2023
The rest is fine (transport and packaging).
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Response from 321cbd
Hello and thank you for taking the time to post your review. If you encounter a problem when receiving your order, please contact our customer service department with a photo of the product received. This will enable us to deal with your request as effectively as possible. The 321 CBD team
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....
Rating: 5 out of 5
following a purchase from 17/04/2023
Always on top
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Response from 321cbd
Hello, Thank you for taking the time to post your review and we are delighted to hear of your satisfaction. The 321 CBD team
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Fab
Rating: 5 out of 5
following a purchase from 17/04/2023
Super Very good price with often 50% on a product
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Macnulty
Rating: 5 out of 5
following a purchase from 16/04/2023
Very satisfied.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Michel M.
Rating: 5 out of 5
following a purchase from 16/04/2023
Still perfect after 4 orders Fast shipping and excellent products.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Mickael D.
Rating: 3 out of 5
following a purchase from 13/04/2023
Fast positive
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Response from 321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and allows us to constantly improve. The 321 CBD team
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YANNICK D.
Rating: 5 out of 5
following a purchase from 13/04/2023
Ras . Correct product and delivery
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Beatrix V.
Rating: 5 out of 5
following a purchase from 12/04/2023
I am very satisfied with the herbal tea. I sleep like a baby and I used to wake up very often during the night. The shipment is very fast.
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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Baptiste
Rating: 3 out of 5
following a purchase from 11/04/2023
I've just ordered after an interesting promotion, I took lemon and Bubba, so the lemon, very good? But the Bubba, I really feel like I've had the last of the drawers, the trim? So I'm pretty disappointed, because I wanted to treat myself with the Bubba, but I didn't. But for the price, frankly, it's still a good deal.
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience with the Bubba was disappointing, we really appreciate you bringing this to our attention. If you notice a discrepancy upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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Aurélie C.
Rating: 5 out of 5
following a purchase from 10/04/2023
Good experience
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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jackie T.
Rating: 1 out of 5
following a purchase from 10/04/2023
AHAHAH, perlimpimpin powder
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Response from 321cbd
Hello and thank you for your comment. If you have noticed an anomaly upon receipt of your order, please contact our customer service department with a photo of the product received. Our customer service is always available for any anomalies encountered during the reception of your order. The 321 CBD team
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SmokyEyes
Rating: 5 out of 5
following a purchase from 10/04/2023
Super happy with the order, very superior quality products. Delivery and packaging impeccable. Surprise gift inside. We're fans!
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Kenny T.
Rating: 5 out of 5
following a purchase from 09/04/2023
This is my favorite CBD site, good varieties, good prices, top!
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Marie-Thérese G.
Rating: 5 out of 5
following a purchase from 09/04/2023
Bjr, very satisfied with the attention, advice, and speed of delivery ... I recommend this site.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 09/04/2023
super cool!!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 08/04/2023
I order regularly, never disappointed, great value for money ?
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
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