Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1, 4 and 5 stars

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M
Martin D.
Rating: 5 out of 5
following a purchase from 10/06/2024
well
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J
Jordan D.
Rating: 5 out of 5
following a purchase from 10/06/2024
Trustworthy site, I order regularly now. Quality products
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.

The 321CBD team
R
Roland H.
Rating: 5 out of 5
following a purchase from 03/06/2024
Top
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Lacour A.
Rating: 5 out of 5
following a purchase from 01/06/2024
Good reactivity, fast delivery, serious. Nothing to say confidence! All good...
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Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.

The 321 CBD team
D
Delphine S.
Rating: 5 out of 5
following a purchase from 01/06/2024
Very good
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.

The 321 CBD team
R
Romaric J.
Rating: 5 out of 5
following a purchase from 02/06/2024
Fast delivery Good quality
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services and products.

The 321 CBD team
M
Marco A.
Rating: 5 out of 5
following a purchase from 21/05/2024
very good product
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Response from 321cbd
Hello and thank you for your comment.
We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate this product.

The 321 CBD team
S
Sandra D.
Rating: 1 out of 5
following a purchase from 21/05/2024
My parcel arrived after I left on business and was opened I did not receive the quantity paid for and had to incur costs again to source elsewhere - very disappointed😡
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Response from 321cbd
Hello and thank you for taking the time to post your review.

We are sorry to hear that your package was opened and that you did not receive your entire order.

You contacted our customer service department on 03/06/2024 and a response was provided.
In order to process your complaint, please send us a photo of the products received and a photo of the products weighed.
Without these photos, we will unfortunately be unable to process your complaint.

Our customer service is at your disposal and will do its utmost to find a solution to this dispute.

The 321 CBD team
S
Sandra B.
Rating: 5 out of 5
following a purchase from 31/05/2024
The advertised product quality was delivered on time.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.

The 321CBD team
S
Sven M.
Rating: 5 out of 5
following a purchase from 29/05/2024
Everything worked out great, gladly again!
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Response from 321cbd
Hello and thank you for your comment.

We are very pleased with your satisfaction and thank you for sharing your positive experience with us.

Your 321 CBD team
N
Nicolas L.
Rating: 1 out of 5
following a purchase from 27/05/2024
Not enough taste
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Response from 321cbd
Hello and thank you for your comment.

We are sorry that your experience with our products did not live up to your expectations.

If you have encountered a problem with one of our products, please contact our customer service department. They will be happy to answer any questions you may have and help you find the right product for your needs.

The 321 CBD team
M
Monique B.
Rating: 5 out of 5
following a purchase from 24/05/2024
Very good
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Y
Yoann D.
Rating: 4 out of 5
following a purchase from 21/05/2024
Express and careful delivery. Disappointing product
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.

Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.

The 321 CBD team
D
Dominika W.
Rating: 5 out of 5
following a purchase from 23/05/2024
Alles bestens
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C
Cyril C.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good product, on-time delivery. Perfect.
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us and we are always delighted when a customer is satisfied.

The 321 CBD team
P
PIERRE L.
Rating: 5 out of 5
following a purchase from 22/05/2024
Meets expectations...
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.

The 321 CBD team
V
Vincent B.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very satisfied with a good after-sales service in case of problems. I would recommend
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams.

The 321 CBD team
M
Michèle D.
Rating: 5 out of 5
following a purchase from 22/05/2024
This site is very well done. I order cbd oil for chronic pain; the product is very good, the delivery times very correct. The packaging is totally anonymous.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.

The 321 CBD team
G
Guillaume G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Top-notch. As usual
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Response from 321cbd
Hello,

We thank you for sharing your positive experience with us and are delighted to hear of your satisfaction.

The 321 CBD team
I
Isabelle H.
Rating: 5 out of 5
following a purchase from 22/05/2024
top quality and fast delivery
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.

The 321CBD team
D
Damien L.
Rating: 5 out of 5
following a purchase from 21/05/2024
Good products fast delivery
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Response from 321cbd
Hello and thank you for your comment.

As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our products and services.

The 321 CBD team
G
Gilles D.
Rating: 5 out of 5
following a purchase from 21/05/2024
Still satisfied.... We bend...
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Xavier B.
Rating: 5 out of 5
following a purchase from 22/05/2024
Top, nothing to complain about
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P
Petra N.
Rating: 5 out of 5
following a purchase from 18/05/2024
Thank you for the fast and uncomplicated delivery, we'd love to do it again 👍👍👍
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Response from 321cbd
Hello and thank you for your comment.

We are very pleased with your satisfaction.

Your 321 CBD team
B
Bérengère B.
Rating: 5 out of 5
following a purchase from 21/05/2024
Perfect!
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B
Bernard P.
Rating: 5 out of 5
following a purchase from 21/05/2024
Exceptional quality and price, delivered in record time. A recommendation without hesitation.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.

The 321 CBD team
G
Gilles N.
Rating: 5 out of 5
following a purchase from 19/05/2024
Good product, just delivery time longer than announced
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Response from 321cbd
Hello,

We thank you for your comment and are delighted to hear of your satisfaction.

Your package was picked up by our carrier on 31.05.2024. According to the colissimo tracking system, your package was delivered on 03.06.2024 (i.e. less than 48 hours - working days).
Please note that our carrier's delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays).
For all orders validated before 2:00 pm from Monday to Friday, shipment will be made the same day. Orders validated after 2:00 pm will be dispatched on the next working day.
In addition, delivery times with Colissimo are 48 hours.

The 321 CBD team
Y
Yolande D.
Rating: 1 out of 5
following a purchase from 18/05/2024
Unfortunately the packaging was non-existent, in fact the product box was very damaged but not the bottle. What's more, there was no expiration date, although I believe this is compulsory. I received a reply from your services one year after opening. What if I open the bottle in a year's time? I don't recommend your site. It's up to you to give me objective answers. I can't evaluate the product as I haven't finished the previous one from another brand. Best regards
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Response from 321cbd
Hello and thank you for taking the time to post your review.

We attach great importance to the packaging of our products before shipment. However, during shipment, the package may be subject to inconvenience at the sorting center during scanning or transportation.

If your product is stored in a dry place, at room temperature and protected from light, it is still consumable as long as it has not been opened.
Once opened, we recommend keeping the product for one year, always in a dry place, at room temperature and protected from light.

We are always at your disposal should you have any questions concerning the consumption of the product or any other matter.

The 321 CBD team
J
Julien D.
Rating: 5 out of 5
following a purchase from 18/05/2024
Top
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M
Marcel D.
Rating: 5 out of 5
following a purchase from 20/05/2024
Good product, received very quickly as usual
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Response from 321cbd
Hello and thank you for your comment.

We are delighted to hear of your satisfaction with the quality of our products and services.

The 321 CBD team
M
Michelle P.
Rating: 5 out of 5
following a purchase from 17/05/2024
super, génial, cool
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S
sandrine P.
Rating: 5 out of 5
following a purchase from 11/05/2024
good quality CBD fast delivery
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.

The 321CBD team
C
Christophe S.
Rating: 5 out of 5
following a purchase from 15/05/2024
Excellent
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O
olivier H.
Rating: 5 out of 5
following a purchase from 15/05/2024
fast shipping
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.

The 321 CBD team
P
patricia P.
Rating: 4 out of 5
following a purchase from 05/05/2024
At the top
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R
Rocquet A.
Rating: 5 out of 5
following a purchase from 13/05/2024
Great product, always satisfied
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Response from 321cbd
Hello and thank you for your comment.
We are committed to satisfying you with quality products and are delighted to hear of your satisfaction.

The 321 CBD team
C
christophe M.
Rating: 5 out of 5
following a purchase from 11/05/2024
Nikel
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yohann D.
Rating: 5 out of 5
following a purchase from 10/05/2024
Compliant and inexpensive.... Very satisfied
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.

The 321CBD team
P
patrick F.
Rating: 5 out of 5
following a purchase from 08/05/2024
good product thank you
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and that they meet your expectations.

The 321 CBD team
M
Mireille C.
Rating: 5 out of 5
following a purchase from 07/05/2024
Ras everything went well I would recommend
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.

The 321 CBD team