The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Hello everyone, very professional site! Nothing to complain about. Even after a problem with the post office. The customer service representative is really pleasant and very competent. I would like to thank her very much. After ordering from several different sites, I have to admit that this one is by far the best, especially in terms of value for money. And having an after-sales service available in case of problems is priceless. I recommend 321cbd without any worries. Thank you and see you soon. Best regards.
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Response from 321cbd
Hello Michael, Thank you very much for your feedback :) We'll pass it on to our customer service team. Have a nice day. The 321CBD team.
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ANIS
Rating: 1 out of 5
following a purchase from 26/02/2022
Order placed on the site on 09/03/2022 ) after payment no confirmation email and no account created. Customer service always on messaging. Bad experience. I doubt even positive reviews for this site.....
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Response from 321cbd
Hello Anis, You have entered "gmai.com" instead of "gmail.com" for your e-mail address. "Gmai" doesn't exist and that's why you weren't receiving any messages. I've just made the change in your customer account and sent you the order confirmation e-mail to the right e-mail address. You can also check your e-mail address and correct it directly in your customer account. As far as your account is concerned, it has been created and your order of 67.35? was taken into account at 1.06 am today. With the 50% promotion we can't handle all the phone calls due to the large number of orders. Positive reviews are real reviews. We look forward to hearing from you. The 321 CBD team.
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Julien
Rating: 1 out of 5
following a purchase from 08/02/2022
Non-existent customer service!!! I did not receive my order 20 days later and no response from them to my reminders!!!
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Response from 321cbd
Hello Julien. Has the problem been solved? Thank you for contacting us via the contact form on the 321CBD website. We are sorry for the inconvenience. We apologize for the inconvenience.
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Herve D.
Rating: 1 out of 5
following a purchase from 03/01/2022
Quality too random Either there's nothing to say about the quality or it's very poor quality
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Client
Rating: 5 out of 5
following a purchase from 18/12/2021
Good product quality for a really good price. Plus fast shipping and Nikel packaging! I'll be back.
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dodo
Rating: 1 out of 5
following a purchase from 13/12/2021
Well, unfortunately my opinion is the same as the other negative opinions. First order, I ordered 20g of trim and 5g of lemon but I only received the trim. There is 20g but no lemon. I don't even dare to bother contacting customer service, I'd rather take my losses and forget about them. Next time I'll order from Just Bob because the prices are better and the delivery is as ordered. I'm forgetting 321cbd for good, it's a shame!!!
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ZoulouCaille
Rating: 1 out of 5
following a purchase from 09/12/2021
This site is a horror! Ergonomics of a website from 1998, it crawls and crashes at every turn, account creation is hellish, never buy on this site!
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Frédéric F.
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery, very good quality, desired effect, nothing negative to say. Very satisfied.
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Client
Rating: 1 out of 5
following a purchase from 31/10/2021
Bad customer service, no response, parcel lost in the wild. I don't even want to talk about the post office, it's crap. I want my order refunded and there's no response when it comes to pumping money.
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Touti M.
Rating: 1 out of 5
following a purchase from 05/10/2021
ATTENTION, Saliva and urine test positive
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Adrien &.
Rating: 1 out of 5
following a purchase from 27/09/2021
Scam!!! They sell you 3g of cbd crystals and deliver 10 pills of 10mg which is 10 times less than what I ordered. Be careful !!! Don't be fooled !!!
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Jedynak M.
Rating: 5 out of 5
following a purchase from 20/08/2021
There was a delay with my package delivery. I called their customer support, no one picked up. I thought it would be one of those "never answering" customer services, but they called me backed. Additionally, they spoke English (rare in France). It turned out that the package was lost by the shipping company, so 321cbd sent a new one without asking any further questions, thereby solving the problem quickly and effectively. Can't write much about the quality of the product as I am not a maven CBD user.
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max
Rating: 1 out of 5
following a purchase from 19/08/2021
hay, hay, hay, all they sell is hay, crooks, misleading advertising, very poor quality product, badly dried, no curing, no taste, no smell, and on top of that they filter out negative comments on their site. Site to be avoided and banned
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Samy M.
Rating: 5 out of 5
following a purchase from 07/08/2021
The delivery and fast the product and good see very not I recommend 321cbd
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BENJAMIN L.
Rating: 1 out of 5
following a purchase from 27/07/2021
Site to flee! Packaging and product quality have absolutely nothing to do with the website and what you will receive ... first and last order for me on this site.
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Le G.
Rating: 5 out of 5
following a purchase from 22/07/2021
I was amazed at the negative reviews but it was great quality products received on time Thank you.
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Micha
Rating: 5 out of 5
following a purchase from 13/07/2021
Super fast. Very good product. Just need to dry a few days. Weight 10% higher. Excellent smell. Best site yet.
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papo
Rating: 5 out of 5
following a purchase from 05/06/2021
Hello everyone, I started with 321cbd, the first order went very badly, I got it 10 days after my order, cause covid-19, ok they were nice because I got 10 grams instead of 5 grams. And then no worries as far as delivery, quality, telephone reception and the friendly lady are concerned. And I'm very happy with 321cbd, I've never had any problems with other orders, the person on the phone is friendly and courteous, I have total confidence in them, thank you again 321cbd.
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Flores J.
Rating: 5 out of 5
following a purchase from 29/05/2021
Fast 48H delivery and tracking. Very good quality product. A recommendation without hesitation for me.
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Carine D.
Rating: 5 out of 5
following a purchase from 16/05/2021
Customer for at least 2 years, from flower to oil today, always extremely satisfied. Quality, quantity, price and speed of shipment. 2 days top crono. Responsive after-sales service, only 1 shipment out of 25 not arrived due to covid start, reimbursed as loyal customer...?
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The D.
Rating: 5 out of 5
following a purchase from 06/05/2021
Site o top of the top ultra responsive to go 100% eyes closed
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Maksumi
Rating: 5 out of 5
following a purchase from 29/03/2021
Customer since January 2021.7 orders to date I'm back to leave my review for once, because when it's good, I rarely do. Ringo and Tsunami are just about the best CBD I've found on the net, and I buy them in 25 gram packs to keep the price down. -The sponsorship and rewards systems are really rewarding, and my friends are very happy with the savings. The after-sales service is reactive and analyzes your request to find a solution in case of problems (1 time an order that didn't suit me was sent back to me free of charge) - Top delivery times with free Colissimo (orders placed on Friday and delivered the following Thursday every time) - So I'm happy to have found a reliable and consistent seller with quality. Long live 321CBD!
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Marine D.
Rating: 5 out of 5
following a purchase from 11/03/2021
Very satisfied, quality ok, I had 2 delivery problems: 1 parcel lost and on my last order, confiscation of the parcel by customs (there I did not understand why and impossible to join them) the 2 times the parcel was forwarded to me by the site, they even contacted me by telephone following my email, I recommend 100%.
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M P.
Rating: 5 out of 5
following a purchase from 10/03/2021
I've been a regular customer of theirs for 1? years now, and they're a quality supplier: excellent value for money, a catalog of ten or so varieties that doesn't fluctuate much, so you know which ones you like. A very interesting loyalty and referral program. Here's my referral code, which will give you a 10? loyalty voucher on your first order. Simply enter the following code when you register on the site: 212110706. I wish you a pleasant tasting PS: I'm really surprised by the negative reviews! You'd think they were fake... In fact, most of them are full of eye-stinging mistakes! XD
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Razyel
Rating: 5 out of 5
following a purchase from 04/03/2021
Fast delivery and attractive prices. Thank you ????
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Ludovic B.
Rating: 5 out of 5
following a purchase from 20/02/2021
Pleasantly surprised for a first time, after 20 years with the thc I would not have thought to hold, thank you to all the team 321cbd. I recommend this site.
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Gérald
Rating: 5 out of 5
following a purchase from 20/02/2021
I recommend it with my eyes closed! First order with no problems! The second package lost by the post and a quick return was made. Qualified present. Sav very reactive! Top notch
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Tornade
Rating: 5 out of 5
following a purchase from 13/02/2021
Here are several orders placed with the site. Product well packaged, rather good quality and fast shipping. Very happy.
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Maxime
Rating: 5 out of 5
following a purchase from 11/02/2021
I was afraid when I saw the reviews on this site. Personally, I ordered for the Valentine's Day offer, and everything went well: -60% for an already not very expensive price of 3.80 per gram, it's really top-notch. The quality is there, it's really good. And then, surprise on the cake, today I opened my mailbox and they sent me a second 25g pack. Result: 0.90? a gram, even in Uzbekistan you don't get that, thank you 321 CBD!
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Owen L.
Rating: 5 out of 5
following a purchase from 08/02/2021
quality/attractive price. good reception time. i recommend to take advantage of 10e offered, register with my referral code: 124066802
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Kylian
Rating: 5 out of 5
following a purchase from 01/02/2021
Always good quality products, I've been ordering from you for a long time and I'm not about to stop!
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Charlie
Rating: 5 out of 5
following a purchase from 31/01/2021
Very good site, a little expensive but I buy from them when there's a bargain for 50% off, for example, because their products are of impeccable quality. For weed, the weight is respected, very good manicure and very good effects. Their moonrocks are a killer, with excellent packaging. Delivery is top-notch, with colissimo tracking, and if the order is lost or stolen they send it back at their expense (this happened to me). I don't understand the unfavorable reviews, they should stock up in the chops near their home, they'll see that the quality isn't there and the prices are unbelievable, made in France my ass.
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Sikitay M.
Rating: 4 out of 5
following a purchase from 18/01/2021
Completely devil, there is no attention to the customer, my order never arrives, 223 euros in the c*** I want to ask if there is what plataforma of consumer to denuncie this site..good day I want to retract, very late but the two packages have finally arrived, concact impossible for over 15 days, but finally are correct ... Great product, nothing to say...
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Julie M.
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent products and fast shipping :)
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Valentin F.
Rating: 5 out of 5
following a purchase from 09/01/2021
Very good product, does not crumble, I like the quality and the delivery is fast.
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Rico
Rating: 5 out of 5
following a purchase from 17/12/2020
Very nice products! I've tried several varieties so I'm getting to know this store's products. Customer service available, pleasant and professional. I'll definitely stay a customer! A real pleasure to consume flowers from 321CBD. You can order with your eyes closed!
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Will
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good value for money, I had a problem with a manicure on a product but the quality department is very responsive and made me a commercial gesture. Rating 10/10 you can order with your eyes closed (for those who want to stop cannabis /THC . CBD is a very good alternative.
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A. M.
Rating: 5 out of 5
following a purchase from 06/12/2020
Super product, super price and therefore value for money. The best I've ever had. After many successful orders, I was unpleasantly surprised to receive crumbs (trims). But when I contacted customer service, I got a quick response and my order was resent. (Be careful, don't reply to the e-mail, but on the platform) So I recommend it!
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Justine P.
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast delivery (48h) and good quality products. I'll definitely be ordering again soon!
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