The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.
No effect on me. Luckily I took advantage of a black friday special....
Translated reviews
J
Jerome K.
Rating: 1 out of 5
following a purchase from 25/11/2024
Very very disappointed with my last order: I didn't receive the 2 boxes of cbd cookies (321 refunded me), but above all the flowering cbd I ordered was of poor quality (only crumbs and branches and very dry - I sent a photo of this to customer service who ignored it), there was a promotional offer of 50% but if I had known I would have abstained.
Translated reviews
K
Kevin R.
Rating: 1 out of 5
following a purchase from 08/11/2024
Buy e liquid cbd 0 Thc on labels when in reality the full spectrum contains - 0.3 thc so unusable very disappointed!!!!
Translated reviews
D
David K.
Rating: 1 out of 5
following a purchase from 15/10/2024
The shipment did not arrive
Translated reviews
T
Theo G.
Rating: 1 out of 5
following a purchase from 10/10/2024
Quality is not very good
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We are sorry that our product did not live up to your expectations.
The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
C
Cat G.
Rating: 1 out of 5
following a purchase from 25/09/2024
Last order poor quality
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
G
Grégory R.
Rating: 1 out of 5
following a purchase from 05/08/2024
I ordered on 5/08, delivery was to be within 24H by my company "dpd". On 8/08, I still hadn't received anything, so I decided to call 321cbd, who called the delivery company. The 2 passed the buck. 321cbd decides to open an investigation, which should take about 15 days. Morality I paid 7€60 for a delivery scheduled in 24H, that I will receive in 15 days at best. The customer service was very courteous and quick to open the investigation at the loan of the deliveryman.
Translated reviews
Response from 321cbd
Hello,
We thank you for taking the time to post your review and apologize for this incident.
It is indeed possible that the DPD carrier encountered a problem during the shipment of your order.
However, in order to provide you with the best possible service, our customer service department will contact you to inform you of the return of your order. You will receive an e-mail with the new tracking number within the day.
The 321 CBD team
M
Martin D.
Rating: 1 out of 5
following a purchase from 19/07/2024
Disappointed with my last order. Dry product with a taste of poorly dried hay.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
The 321 CBD team
S
Sandra D.
Rating: 1 out of 5
following a purchase from 21/05/2024
My parcel arrived after I left on business and was opened I did not receive the quantity paid for and had to incur costs again to source elsewhere - very disappointed😡
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review.
We are sorry to hear that your package was opened and that you did not receive your entire order.
You contacted our customer service department on 03/06/2024 and a response was provided.
In order to process your complaint, please send us a photo of the products received and a photo of the products weighed.
Without these photos, we will unfortunately be unable to process your complaint.
Our customer service is at your disposal and will do its utmost to find a solution to this dispute.
The 321 CBD team
N
Nicolas L.
Rating: 1 out of 5
following a purchase from 27/05/2024
Not enough taste
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We are sorry that your experience with our products did not live up to your expectations.
If you have encountered a problem with one of our products, please contact our customer service department. They will be happy to answer any questions you may have and help you find the right product for your needs.
The 321 CBD team
Y
Yolande D.
Rating: 1 out of 5
following a purchase from 18/05/2024
Unfortunately the packaging was non-existent, in fact the product box was very damaged but not the bottle. What's more, there was no expiration date, although I believe this is compulsory. I received a reply from your services one year after opening. What if I open the bottle in a year's time? I don't recommend your site. It's up to you to give me objective answers. I can't evaluate the product as I haven't finished the previous one from another brand. Best regards
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review.
We attach great importance to the packaging of our products before shipment. However, during shipment, the package may be subject to inconvenience at the sorting center during scanning or transportation.
If your product is stored in a dry place, at room temperature and protected from light, it is still consumable as long as it has not been opened.
Once opened, we recommend keeping the product for one year, always in a dry place, at room temperature and protected from light.
We are always at your disposal should you have any questions concerning the consumption of the product or any other matter.
The 321 CBD team
S
Sylvie D.
Rating: 1 out of 5
following a purchase from 24/04/2024
Very satisfied with the de-stressing taste, very good product.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and that they meet your expectations.
The 321 CBD team
S
Sonia R.
Rating: 1 out of 5
following a purchase from 10/04/2024
The orange bud and amnesia kush flowers I ordered were very dry. I consumed them with a vapo. Set at 180 degrees, I was only able to inhale a puff, after which the flower was burnt. I tried moistening it with steam from a pan on a piece of paper. I was really disappointed, I was really expecting the effects described. I have spondylitis and migraine nausea with drug treatments. In short, pain is part of my daily life and I was expecting a little relief, a relaxing break ... but I couldn't see anything as the flowers were too dry and not usable in my vapo. I turned it down to 160 degrees just in case, but the flower still crumbled after a puff. I'm obviously disappointed. I'm sorry The orange bud flowers and the amnesia kush arrived too dry. I ordered them to relieve me of inflammatory disease and to relax to have a break in my daily life. I consumed them in a vapo set at 180 degrees. First puff ok, then nothing, the flowers are already burnt and unusable. I've tried moistening them with steam over a pan of water, but that's not enough. In short, I'm really disappointed because I wasn't able to experiment and taste the flowers. I expected so much from these flowers, but to take the risk of recommending them and having them arrive still too dry... and paying again. In short, I'm sorry, I would have liked to have been able to give my opinion on usable and consumable flowers.
Translated reviews
Response from 321cbd
Hello,
The products offered on our online site are 100% natural and grown without additives, which sometimes means that there may be variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The 321 CBD team
F
Florent R.
Rating: 1 out of 5
following a purchase from 29/03/2024
CBD flowers loaded with fertilizer. It's clear that productivity is the only objective. What's more, trichomes are scarce, and don't look very good. In short, pass.
Translated reviews
Response from 321cbd
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The 321CBD team
F
Fernando S.
Rating: 1 out of 5
following a purchase from 21/03/2024
Late delivery Very disappointed
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review.
Your order was indeed delivered on the day it was dispatched on 22/03/2024, however it was never scanned at the outbound sorting center.
Our customer service department therefore returned your order on 26/03/2024 with an additional commercial gesture. This return was delivered to you within 48 hours, i.e. on schedule.
Unfortunately, we cannot be held responsible for delivery problems encountered by Colissimo, and we always do our utmost to ensure that our customers receive their orders.
The 321 CBD team
L
Laetitia V.
Rating: 1 out of 5
following a purchase from 12/01/2024
An order placed in January and still nothing received to date March 27. Never received any indication of the arrival of my order at the relay point.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review.
After checking your customer account, an email was sent to you on 09/02/2024 to inform you that your package had been returned to us. We then offered you the option of having your parcel sent to a relay point or to your home address. Unfortunately, we did not hear back from you regarding your choice of shipment.
As a result, and in the absence of any response from you, your package has not been returned.
We invite you to contact us either by e-mail or by telephone so that we can reship your order either to your home address or to a relay point.
The 321 CBD team
B
Bruno C.
Rating: 1 out of 5
following a purchase from 22/02/2024
I recommend, without hesitation
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
M
Marianna F.
Rating: 1 out of 5
following a purchase from 21/02/2024
After 1 week of use, I don't feel any benefit: I used to consume CBD oil from a competitor's brand at 5% in full spectrum, but I bought 321cbd's at 10% and it didn't work on me, which is very surprising, I have a small frame and am very sensitive to any substance. In any case, I won't repeat the experience, sorry.
Translated reviews
Response from 321cbd
Hello,
Thank you for your comment. We're sorry to hear that our products are not to your liking.
However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake).
These dosages may vary from one person to another, depending on their weight, their body and their needs.
There's no such thing as a perfect dose, as each person reacts differently to CBD.
The 321 CBD team
C
Christmas M.
Rating: 1 out of 5
following a purchase from 19/02/2024
No effect
Translated reviews
Response from 321cbd
Hello, thank you for taking the time to post your review and we're sorry that the products you received did not give you complete satisfaction.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently on different people, depending on their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The 321 CBD team
L
Lucas R.
Rating: 1 out of 5
following a purchase from 14/02/2024
Quality to be desired
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to deal with any anomalies you may encounter on receipt of your order.
The 321 CBD team
N
Nicolas D.
Rating: 1 out of 5
following a purchase from 15/02/2024
Very very nice product👍👌🏽
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We are committed to satisfying you with quality products and are delighted to hear of your satisfaction.
The 321 CBD team
S
Sebastien D.
Rating: 1 out of 5
following a purchase from 08/02/2024
Kerosene degeulasse
Translated reviews
Response from 321cbd
Hello,
Thank you for your feedback.
We are sorry that our product did not live up to your expectations.
Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store.
Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together.
The 321 CBD team
D
David P.
Rating: 1 out of 5
following a purchase from 29/01/2024
I took a new variety... disappointed...
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store.
Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
The 321 CBD team
M
Mehdi B.
Rating: 1 out of 5
following a purchase from 25/01/2024
Order arrived late Many branches Disappointed
Translated reviews
Response from 321cbd
Hello and thank you for your request.
After checking with our carrier, your order was delivered within 48 hours (working days).
Concerning the branches, please note that all varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this.
In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole.
We invite you to send us a photo, so that we can pass it on to our quality department, which will deal with your request as quickly as possible.
The 321 CBD team
F
Frederic J.
Rating: 1 out of 5
following a purchase from 14/01/2024
Fast delivery
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
M
Marcelle A.
Rating: 1 out of 5
following a purchase from 05/01/2024
very good product
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We are committed to satisfying you with quality products and are delighted to hear of your satisfaction.
The 321CBD team
J
Jeremy T.
Rating: 1 out of 5
following a purchase from 03/01/2024
Not very good quality and very expensive delivery
Translated reviews
Response from 321cbd
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
Delivery is free with no minimum purchase on our site.
When you purchased on our site, you benefited from free delivery.
The 321CBD team
T
Tresallet M.
Rating: 1 out of 5
following a purchase from 12/12/2023
Very unhappy because order Wednesday 20/12 and still nothing today. This makes two orders where the deadlines are not respected?
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. After checking with our carrier and taking into account the public holidays, it is possible that your order took longer than normal to be delivered due to the high volume of orders and the public holidays. Delivery times are estimated at 24 hours, excluding weekends and public holidays (and excluding delays caused by our carrier beyond our control), as soon as your order has been dispatched. The 321 CBD team
B
Benjamin B.
Rating: 1 out of 5
following a purchase from 01/12/2023
Up to now I've never had any problems, the quantity and above all the quality was good, but my last order of 25 gr was a big rip-off, they put trim in place of the Lemon Haze I'd ordered, it's unbearable, just branches and crumbs... I made a complaint which came to nothing, they obviously don't want to refund me or take back their mediocre product, nor do they want to send me back a good quality product... I don't recommend 321 CBD, it's a scam.
Translated reviews
Response from 321cbd
#N/A
F
Franck
Rating: 1 out of 5
following a purchase from 30/11/2023
I'd be ashamed to sell this cbd at this price, I don't recommend this site, they're thieves!
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
J
Jean-Bernard A.
Rating: 1 out of 5
following a purchase from 23/11/2023
I have finally received notification of the delivery of my parcel? with a delay due to the carrier? I know I can count on you for a commercial gesture. I'm still waiting. It was certainly not in your habit but I had to shift my forecasts. Thank you for your attention and especially for listening to me.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. After checking with our carrier, there was indeed a delay in the departure of your package, mainly due to weather conditions in our region. The 24H delivery with DPD is valid from Monday to Friday, they do not deliver on Saturdays. Your parcel was delivered this morning at 10:42 am, and an email has been sent to you to inform you of this. Unfortunately, we are dependent on our carrier. Sincerely, The 321 CBD Team
A
Alaa E.
Rating: 1 out of 5
following a purchase from 09/11/2023
not good and not as usual
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are sorry that our product did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
A
Anne S.
Rating: 1 out of 5
following a purchase from 02/11/2023
I bought some gorilla trim and was really disappointed, there are only bits of branches and leaves. I'll have to use it as tea rather than for smoking. I'd buy more. I wouldn't recommend it at all. Answer to your question: as far as I'm concerned, there are no pistils or buds in this blend, just leaves and branches which have no beneficial properties. Smoking thc leaves already doesn't do anything, so cbd leaves are sure to have no beneficial effects... attached is a photo of what I have.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. Trim comes from all the residues left over from cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. How you consume our products is up to you. We recommend consuming our CBD flowers by infusion or vaporization to limit the negative effects on human health that can be caused by the many harmful compounds in smoke. The 321 CBD team
M
Maïté H.
Rating: 1 out of 5
following a purchase from 01/11/2023
late delivery
Translated reviews
Response from 321cbd
Hello, Thank you for your comment. After checking with your customer account and our carrier, the latter has indeed experienced a delay in delivery due to bad weather in your area. We apologize for this inconvenience and hope it will not happen again. However, our carrier is unfortunately not immune to the vagaries of the weather, and delays may occur. The 321 CBD team
C
Carlier V.
Rating: 1 out of 5
following a purchase from 12/10/2023
No effect at all! Very disappointed
Translated reviews
Response from 321cbd
Hello, Thank you for your comment and we are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, body type and needs. There's no such thing as a perfect dose, as each person reacts differently to CBD. The 321 CBD team
Y
Yannick D.
Rating: 1 out of 5
following a purchase from 23/09/2023
Delivery times promised at two days were not met. Order placed on Monday 04/09 should have been delivered on Thursday 07/09 Received on 18/09 ......
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. Due to the high demand for our latest Back-to-School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, 48-hour delivery times cannot be guaranteed due to the high volume of orders. Our team is doing everything in its power to ensure that such an inconvenience does not occur again in the future ! The 321 CBD team
M
Mickäel D.
Rating: 1 out of 5
following a purchase from 12/09/2023
Poor quality compared to usual, full of seeds, heads half brown really disappointed with this order.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are sorry that the product you received was not up to your expectations. The products offered on our online site are 100% natural and grown without additives, which sometimes means that there may be variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
E
Emilie
Rating: 1 out of 5
following a purchase from 07/09/2023
The delivery never arrived.
Translated reviews
Response from 321cbd
Hello and thank you for your request. We are sorry to hear that your order did not arrive. Our customer service will contact you to rectify the situation. The 321 CBD team
J
Jorge D.
Rating: 1 out of 5
following a purchase from 07/09/2023
An order validated on 06/9 still not delivered, without even a call from you !!!!
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. Due to the high demand for our latest Back-to-School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. After checking, your parcel was delivered to your letterbox on 18/09/2023. If you have not received it, please contact us by phone or e-mail. Our customer service is always available to answer your questions. The 321 CBD team
We use cookies for audience measurement and improving user experience.