The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Speed and security of the site. The product seems effective
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Sandra B.
Rating: 5 out of 5
following a purchase from 21/09/2023
R.A.S. It's perfect! Thank you 321cbd.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Alexandre R.
Rating: 5 out of 5
following a purchase from 20/09/2023
Very satisfied with my order
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Nicolas P.
Rating: 5 out of 5
following a purchase from 19/09/2023
Easy ordering, fast delivery and regular discounts, with a wide choice of flowers, oils and other derivatives. I really like this site, which also gives some very interesting news about CBD
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Sébastien P.
Rating: 2 out of 5
following a purchase from 19/09/2023
Delivery service to be reviewed.your 48h deadline are never respected. 10jours pr être livré c'est abusé et il n'y a même pas de geste commercial au près de leurs client.
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Response from 321cbd
Hello and thank you for your comment. Due to the high demand for our latest back-to-school offers, we have experienced a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, 48-hour delivery times cannot be guaranteed due to the high volume of orders. We apologize for this inconvenience, and our teams are doing their utmost to ensure that it does not happen again. The 321 CBD team
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yahmedle
Rating: 5 out of 5
following a purchase from 19/09/2023
easy registration, fast shipping, quality product. i'll recommend. see you soon!
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you like our product and that it gives you satisfaction. The 321 CBD team
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Matthieu N.
Rating: 2 out of 5
following a purchase from 19/09/2023
Order advertised for shipment within 48 hours, took 10 days. No compensation offered.
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Response from 321cbd
Hello and thank you for your comment. Due to the high volume of orders for our latest Back to School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, 48-hour delivery times cannot be guaranteed due to the high volume of orders. Our team is doing everything in its power to ensure that such an inconvenience does not occur in the future. We apologize for the inconvenience and thank you for your patience and understanding. The 321 CBD team
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jourdaine F.
Rating: 5 out of 5
following a purchase from 19/09/2023
Good business relations and good value for money.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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alaa E.
Rating: 5 out of 5
following a purchase from 19/09/2023
great and cool
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Ilyes B.
Rating: 2 out of 5
following a purchase from 19/09/2023
Same order too random either in material or in quality
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Response from 321cbd
Hello and thank you for your comment. Trim comes from the residue of the cutting of CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. The 321 CBD team
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Mobidick B.
Rating: 3 out of 5
following a purchase from 19/09/2023
It is noted delivery in 48h but do not signal to us that it is only except promotions last order made I waited more than 8 days I ask for a commercial gesture they proposed to me 10% on my next order bah sorry but for me it is not sufficient, therefore I order on another Site.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We apologize for the inconvenience caused by your last order. It's rare for order preparation and delivery to take so long, but given the volume of orders for our latest offers, it's true that a delay was unfortunately encountered. Our teams do their utmost to ensure that such an inconvenience does not recur. The 321 CBD team
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Raph
Rating: 5 out of 5
following a purchase from 19/09/2023
Quality products, very fast delivery! Top
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Kevin B.
Rating: 5 out of 5
following a purchase from 18/09/2023
Good quality
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Client
Rating: 5 out of 5
following a purchase from 18/09/2023
Regular customer, never disappointed
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Morgan C.
Rating: 5 out of 5
following a purchase from 17/09/2023
The products are of good quality, everything was sent to me quickly, except once but I got a small gift for the inconvenience. Perfect, I recommend
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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roselyne M.
Rating: 5 out of 5
following a purchase from 13/09/2023
Herbal tea effective for sleep ...fast shipping ...perfect????
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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Corentin G.
Rating: 5 out of 5
following a purchase from 13/09/2023
Perfect delivery times and a little gift to make you happy.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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tonio
Rating: 5 out of 5
following a purchase from 12/09/2023
Very good as usual
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is important to us and we are always delighted when a customer is satisfied. The 321 CBD team
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Marlene Z.
Rating: 5 out of 5
following a purchase from 11/09/2023
It suits me very well
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you enjoy our products and thank you for sharing your experience. The 321 CBD team
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Émeric
Rating: 2 out of 5
following a purchase from 10/09/2023
I am disappointed, I order for the first time, I receive my package after 15 days. On the phone, a lady told me that colissimo have a problem with the squanage of packages. But colissmo still hadn't received the parcel (10 days after placing the order), so I ended up sending an e-mail saying that I'd like to have a real explanation of the problem and that I didn't want to end up cancelling my order and rotting them on review sites. Strangely enough, the next day they dispatched my order and I received it 48 days later. As for the quality, the smell is there but the quality doesn't seem crazy to smoke.
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Response from 321cbd
Hello and thank you for your comment. Due to the high volume of orders for our latest Back to School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, 48-hour delivery times cannot be guaranteed due to the high volume of orders. Our Colissimo carrier has also experienced a delay in scanning parcels at the outbound sorting center, resulting in a delay in parcel delivery. If the parcel has not yet been scanned at the sorting center, Colissimo indicates that it is not yet in their possession. Our team is doing everything in its power to ensure that this inconvenience does not recur in the future. The 321 CBD team
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Sandra B.
Rating: 5 out of 5
following a purchase from 10/09/2023
321cbd a reference in the world of online CBD sales!
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Response from 321cbd
Hello and thank you for your comment. We appreciate it very much and do our utmost to satisfy our customers. The 321 CBD team
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Olivier
Rating: 3 out of 5
following a purchase from 10/09/2023
I changed creameries because I live in France, and delivery times are longer than at French shops, otherwise they have good products but there is so much competition in France that for me it's cheaper and especially faster for delivery ....
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Response from 321cbd
Hello and thank you for your comment. Delivery dates may be estimates and may vary depending on the regions served, and sometimes more randomly (this may vary from 48h to 72h excluding weekends and public holidays). In general, from the moment your order has the status "dispatched", delivery takes 48 hours. After checking with your customer file, your last orders were delivered in 48h (working days). We are sorry to hear that these delivery times do not suit you, and we are also sorry that you are leaving us. The 321 CBD team
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Romain M.
Rating: 3 out of 5
following a purchase from 10/09/2023
Very good quality products, nothing to say, but concerning delivery, my partner and I placed a total of 5 orders with them and all, without exception, arrived between 7 and 10 days after the order. So I don't know how to benefit from the 48h order.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are sorry to hear that you did not receive your order within 48 hours. Please excuse our carrier, who may have encountered a delay in scanning the parcels due to the high volume of orders. To ensure your satisfaction, our team is doing everything in its power to ensure that such an inconvenience does not occur again in the future.* The 321 CBD team
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Aymeric C.
Rating: 5 out of 5
following a purchase from 10/09/2023
Good product - fast, discreet delivery
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear of your satisfaction. The 321 CBD team
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GREG
Rating: 5 out of 5
following a purchase from 09/09/2023
As efficient and fast as ever, and all at 50% off! Top
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear of your satisfaction with our products and services. The 321 CBD team
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michelle P.
Rating: 5 out of 5
following a purchase from 08/09/2023
big problem of routing orders, delays too long, 2iem times, plus a seizure of customs!!!! attention, I will seek other sellers CBD!!!
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Response from 321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has unfortunately been a delay in the preparation and dispatch of orders. Our team is doing everything in its power to ensure that this inconvenience does not recur in the future. With regard to customs seizures, once or twice a year customs may carry out random checks. Unfortunately, these checks are beyond our control, and we systematically return the order as soon as possible. Our teams always do their utmost to satisfy you. The 321 CBD team
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Cedric G.
Rating: 5 out of 5
following a purchase from 08/09/2023
Perfect nothing to say
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Response from 321cbd
Hello, Thank you for taking the time to post your review and share your positive experience. The 321 CBD team
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Ghandy
Rating: 5 out of 5
following a purchase from 07/09/2023
Fast, discreet delivery and top-notch after-sales service.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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patricia P.
Rating: 5 out of 5
following a purchase from 07/09/2023
Exactly what I was looking for, effective on stress. I would add that the after-sales service is top-notch.
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Response from 321cbd
Hello and thank you for your comment. The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
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Sami
Rating: 5 out of 5
following a purchase from 07/09/2023
Always on top. Fast delivery. Very good quality products.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
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Nicolas F.
Rating: 5 out of 5
following a purchase from 07/09/2023
I have placed several orders and have always been delivered, quality products. Once there was a problem with the deliveryman, I contacted them and they solved the problem and my order arrived safely. I recommend them.
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that you are satisfied with our services and thank you for sharing your positive experience with us. The 321 CBD team
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Paulo M.
Rating: 3 out of 5
following a purchase from 07/09/2023
Good communication, well organized site, good promotions, but the 48h delivery time was not respected. Personally, I waited 5 days to receive my order. This is not excessive, but when 48 hours are announced, it creates a certain frustration.
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you appreciate our services and are sorry for the delay in shipping your order. Please note that, as indicated on our website, 48-hour delivery is not guaranteed when we offer deals, particularly due to the high volume of orders. In addition, 48-hour delivery is valid from the moment your order has the status "dispatched" and not from the moment your order is validated. The 321 CBD team
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fabrice
Rating: 5 out of 5
following a purchase from 07/09/2023
Fast delivery, excellent value for money
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Response from 321cbd
Hello and thank you for your positive comment. We work with our growers to offer you exceptional product quality at an attractive price. The 321 CBD team
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Macnulty
Rating: 5 out of 5
following a purchase from 06/09/2023
Consistently high-quality products at very reasonable prices.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
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dave
Rating: 5 out of 5
following a purchase from 06/09/2023
Excellent value for money. Wide selection. Fast, careful shipping ?
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Marianne
Rating: 5 out of 5
following a purchase from 06/09/2023
Glad to have received my order thank you to customer service for its follow-up Very good products I am satisfied it helps me bcp in my disease it avoids me to take a treatment Vive le cbd
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Response from 321cbd
Hello and thank you for your comment. The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
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Nathalie
Rating: 5 out of 5
following a purchase from 06/09/2023
I've been a loyal 321 customer for several years, and the best thing about the site is that all the specifications are listed and correspond to what I've observed, so the advice is reliable, which makes choosing easier. Thanks to the whole team for the products and competitive prices.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Sylvie A.
Rating: 3 out of 5
following a purchase from 06/09/2023
Order still not received since September 6.... I'm disappointed, which explains the stars. But we have to be honest, this problem of late reception is rare, I've been a customer for a long time and I've never had such a long wait for reception. Very good site and quick telephone response. I was delivered on the 18th.
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that you have not yet received your parcel. If your parcel has not been delivered by the end of the day, please contact our customer service department to find a solution together. Thank you for being one of our customers and for your trust. The 321 CBD team
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VÉRO
Rating: 5 out of 5
following a purchase from 06/09/2023
Since the confinement I order from 321CBD! Satisfied with the products and prices! I regularly recommend and often sponsor friends, who in turn become loyal customers. It's proof that there's something in it for you!
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
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aurelie B.
Rating: 3 out of 5
following a purchase from 06/09/2023
Good flowers but the delivery took 10 days against the 48h announced. So don't count on the 48h during the sales period, don't be in a hurry (this delay is observed at every sale).
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Response from 321cbd
Hello and thank you for your comment. Indeed, when we propose offers the delivery in 48h cannot unfortunately be guaranteed considering the affluence of the orders. Our team is doing its utmost to ensure that such a long delay does not happen again. We are delighted that you are enjoying our products. The 321 CBD team
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