Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 2, 3, 4 and 5 stars

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M
michelle P.
Rating: 5 out of 5
following a purchase from 09/04/2023
super cool!!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
E
Emmanuel S.
Rating: 5 out of 5
following a purchase from 08/04/2023
I order regularly, never disappointed, great value for money ?
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
R
RW
Rating: 4 out of 5
following a purchase from 08/04/2023
Webseite Top, Komunikation Top, Lieferung könnte besser sein (Ware am 11.4 bestellt, am 19.4 geliefert). Desswegen 4 Sterne
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Response from 321cbd
Hello and thank you for your comment. We are pleased that you were satisfied with your order and regret that there was a delay in delivery. Your 321 CBD team
R
Rod
Rating: 5 out of 5
following a purchase from 08/04/2023
Always for the same reasons, quality, price and great promotional offers! The canabomb is just delicious!!!
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
C
client(e)
Rating: 5 out of 5
following a purchase from 08/04/2023
Very good site with lots of variety and attractive prices, with great promotions.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
L
Laetitia E.
Rating: 5 out of 5
following a purchase from 08/04/2023
As always quality products and good prices I recommend
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
D
Denis J.
Rating: 3 out of 5
following a purchase from 07/04/2023
Disappointed by increasingly long 48-hour deliveries.
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Response from 321cbd
Hello and thank you for taking the time to post your review. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 13/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. We hope you have received your order to your satisfaction. The 321 CBD team
L
Laetitia R.
Rating: 5 out of 5
following a purchase from 07/04/2023
Good quality, regular promotions and fast delivery to the letterbox?
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
M
michelle P.
Rating: 5 out of 5
following a purchase from 07/04/2023
cool super!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
J
Julien M.
Rating: 3 out of 5
following a purchase from 07/04/2023
delivery not within 48 hours
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Response from 321cbd
Hello and thank you for your comment. As indicated on our website, during promotional periods delays may occur in the preparation and dispatch of parcels due to the influx of orders. We have also observed delays in the delivery of parcels by our carrier, due in particular to the one-day strike on 13/04/2023, for which we are very sorry. The 321 CBD team
J
Jorgen B.
Rating: 4 out of 5
following a purchase from 06/04/2023
I put 4 stars because it was always very serious but this time I have to put stars when (for the first time) I have no news of my order made 9 days ago, neither if it is sent, nor if I will receive it. Dubious this time... but I'm confident, still. Y.&M (youri and hélène).
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We hope you have enjoyed your order and thank you for your positive feedback. The 321 CBD team
A
Auriane B.
Rating: 5 out of 5
following a purchase from 05/04/2023
Very good but only advantageous with -50% specials
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
M
michelle P.
Rating: 5 out of 5
following a purchase from 05/04/2023
super cool!!!!!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
A
alaa E.
Rating: 5 out of 5
following a purchase from 04/04/2023
it's perfect
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 04/04/2023
Very good herbs?
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
J
JFR
Rating: 5 out of 5
following a purchase from 04/04/2023
Clear, well-documented site. Fast delivery and obviously compliant.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
P
Priscilla R.
Rating: 3 out of 5
following a purchase from 04/04/2023
More cava and more deliveries are long deliveries 48h lie cava make 5 days that I ordered and tjr nothing and otherwise the flowers of cbd are well but sometimes a little too much grainy in the flowers.
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Response from 321cbd
Hello and thank you for your request. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. The 321 CBD team
R
Rod
Rating: 5 out of 5
following a purchase from 04/04/2023
Top as always!
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
D
David A.
Rating: 2 out of 5
following a purchase from 04/04/2023
One week before shipment
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Response from 321cbd
Hello and thank you for your comment. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, for which we are very sorry. We hope you have received your order safely. The 321 CBD team
D
David G.
Rating: 2 out of 5
following a purchase from 04/04/2023
Hello, I placed an order on April 7, 2023, today is Saturday, April 15, 2023, I still have not received my order knowing that the site says that deliveries are made within 24, 48 hours, I am disappointed with the delivery time.
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Response from 321cbd
Hello and thank you for taking the time to post your review. Friday 07/04/2023 being a public holiday in the Moselle department and working with Colissimo in Moselle we were unable to deliver your parcel to our carrier. Furthermore, as Monday 10/04/2023 was a public holiday, your parcel was delivered to our carrier on 12/04/2023. A delay in the sorting center may have occurred during the delivery of your parcel, this delay is beyond our control, please excuse our carrier. In addition, as indicated on our website, we cannot guarantee delivery within 48 hours during periods of high order volume during promotional offers. The 321 CBD team
C
Cedric
Rating: 2 out of 5
following a purchase from 04/04/2023
It's been 1 week since I ordered, still nothing and no response. So I'm going to a more serious and less expensive site.
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Response from 321cbd
Hello and thank you for your comment. In view of the high volume of orders, our customer service department has come to the assistance of the order pickers in order to keep shipping times as short as possible. However, an answer has been provided. Our customer service always does its utmost to respond as quickly as possible to all our customers' requests. We have observed some delays in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, for which we are very sorry. We hope you have received your order safely. The 321 CBD team
F
Fabrice U.
Rating: 4 out of 5
following a purchase from 04/04/2023
Good value for money. Fast delivery.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
M
Marie B.
Rating: 4 out of 5
following a purchase from 04/04/2023
Always a quality product, good density, order took longer to arrive than expected,
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Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our products. We would like to apologize for the delay in delivery of your order, as there were some delays due to the large number of orders received as a result of our previous offers. The 321 CBD team
F
florian P.
Rating: 5 out of 5
following a purchase from 04/04/2023
Product conforms to the description, neat packaging and fast shipping.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
S
Sarah
Rating: 2 out of 5
following a purchase from 04/04/2023
I order often, but I've been waiting for my order for over a week now.....
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Response from 321cbd
Hello and thank you for posting your review. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. The 321 CBD team
C
Charles B.
Rating: 4 out of 5
following a purchase from 04/04/2023
4 stars because delivery is announced within 24-48h, personally I received the package after a week.
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321 CBD team
S
Stéphane A.
Rating: 5 out of 5
following a purchase from 04/04/2023
Top 321 CBD, make even more promos, I'm interested, as are all your customers.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
J
Ju J.
Rating: 2 out of 5
following a purchase from 03/04/2023
Order placed on 08/04/2023 and to date on 14/04/2023 still nothing received although I am a good customer with you so delivery in 48h is a bit misleading.
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Response from 321cbd
Hello and thank you for your comment. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, for which we are very sorry. Furthermore, as indicated on our website, we cannot guarantee 48-hour delivery during promotional offers. The 321 CBD team
I
Isabelle
Rating: 5 out of 5
following a purchase from 03/04/2023
Very good as usual.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
K
K.C
Rating: 5 out of 5
following a purchase from 03/04/2023
Perfect??
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
C
COQUEMONT
Rating: 5 out of 5
following a purchase from 03/04/2023
Easy ordering on the website and fast delivery
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
F
Frédéric F.
Rating: 2 out of 5
following a purchase from 03/04/2023
Ordered a week ago and still haven't received anything?
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Response from 321cbd
Hello and thank you for your comment. Friday 07/04/2023 being a public holiday in the Moselle department and working with Colissimo in Moselle, we were unable to deliver your parcel to our carrier. Furthermore, as Monday 10/04/2023 was a public holiday, your parcel was delivered to our carrier on 11/04/2023. We apologize for any delays in delivery due to the national strike. The 321 CBD team
L
Ludozz
Rating: 5 out of 5
following a purchase from 03/04/2023
Never disappointed with the quality of the products and especially the delivery. You're at the top of your game.
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Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our services. The 321 CBD team
F
Fred
Rating: 3 out of 5
following a purchase from 03/04/2023
Slow delivery, correct products
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Response from 321cbd
Hello and thank you for your comment. Friday 07/04/2023 being a public holiday in the Moselle department and working with Colissimo in Moselle, we were unable to deliver your parcel to our carrier. Furthermore, as Monday 10/04/2023 was also a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We apologize for the delay and hope you are satisfied with your order. The 321 CBD team
G
Gaetan P.
Rating: 4 out of 5
following a purchase from 03/04/2023
It really is the best cbd herb I've ever smoked.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
F
Fernando R.
Rating: 5 out of 5
following a purchase from 03/04/2023
Lots of different products on offer and often at 50% offthanks to this I can place orders every monththanks to you and I hope you will continue to do so.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
M
Moi
Rating: 5 out of 5
following a purchase from 03/04/2023
Fast delivery and perfect value for money
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
M
Marie-Odile
Rating: 5 out of 5
following a purchase from 03/04/2023
I've ordered several times now and delivery is always fast and discreet. And the products suit me perfectly.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
R
Rhum
Rating: 4 out of 5
following a purchase from 03/04/2023
Serious company. Most of the weeds are of good quality, after that it's a matter of taste. Some rare delays in delivery, but not necessarily attributable to the box itself.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
M
Marine G.
Rating: 2 out of 5
following a purchase from 03/04/2023
I am used to a quality service from 321cbd. Yesterday I received my parcel and it turned out that there were holes in the packaging where the cbd flowers are. This degraded the quality of the flower.
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Response from 321cbd
Hello and thank you for your request. We are sorry to hear that the package of your flowers has been opened. It is possible that this happened during the delivery of your parcel. Our team always does its utmost to offer you exceptional flower quality and impeccable service. Our customer service has processed your request and we hope you are satisfied with the return. The 321 CBD team