The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
I've been ordering from 321 for 2-3 years and have never been disappointed. Always top-notch, on-time delivery, product as expected. You can go with confidence.
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Francis Z.
Rating: 4 out of 5
following a purchase from 14/06/2022
Regular quality of the product usually purchased. Disappointed however with the Afghan Gold purchased during the "Father's Day" promotion, the product was dry and therefore probably old. I also regret the lack of response to emails, which seems to be recurrent. Sincerely
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Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into the problem and hope to resolve it quickly and correctly. However, after checking with our customer service department, we have not received any e-mail from you. If you encounter a problem when receiving your order, we invite you to contact our customer service via the "contact us" section directly on our website, on our e-mail address: [email protected] or on our telephone line: 09 71 07 79 59 (toll-free number available Monday to Friday from 10am to 1pm and from 2pm to 5pm.) As a loyal and regular customer, 321CBD is committed to offering you an impeccable service, so we will immediately send you your Resine Afghan Gold item, which will be delivered in the best possible conditions. Our Customer Service will contact you today to give you your new tracking number. The 321CBD team.
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Jacques
Rating: 5 out of 5
following a purchase from 14/06/2022
Fast shipment, compliant products!
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Caroline M.
Rating: 5 out of 5
following a purchase from 14/06/2022
Super at the top! I recommend it!
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Loic D.
Rating: 5 out of 5
following a purchase from 14/06/2022
Good products. Regular promotions. Delivery times respected. What more can I say ?????
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Laurent R.
Rating: 4 out of 5
following a purchase from 14/06/2022
Very good! Fast delivery!
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Johann P.
Rating: 4 out of 5
following a purchase from 14/06/2022
It could be 5 stars but the constant absence of orange bud frustrates me so much that you manage to disappoint me What a shame!
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Response from 321cbd
Thank you for your feedback. We are committed to satisfying you with quality products. As customer satisfaction is our top priority, we are pleased to inform you that we will be restocking the Orange Bud variety on our website. :) The 321CBD team
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Étoile
Rating: 5 out of 5
following a purchase from 14/06/2022
Very good, satisfied with my products. As described. Fast delivery. Would recommend.
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Justine D.
Rating: 5 out of 5
following a purchase from 14/06/2022
Not disappointed with my order, fast service
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ANNIE
Rating: 5 out of 5
following a purchase from 14/06/2022
Seems effective, to be confirmed with a little more time spent using the product.
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Imbert L.
Rating: 5 out of 5
following a purchase from 14/06/2022
Fast shipping.
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fufu
Rating: 5 out of 5
following a purchase from 13/06/2022
Very happy with my first purchase. Fast delivery.
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Bruno J.
Rating: 5 out of 5
following a purchase from 13/06/2022
Correct delivery Top product
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Paul
Rating: 5 out of 5
following a purchase from 12/06/2022
Fast, reliable delivery, no worries.
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Sandrine B.
Rating: 5 out of 5
following a purchase from 11/06/2022
I bought some cbd oil, it's great, I can sleep again.
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Lebreton
Rating: 4 out of 5
following a purchase from 11/06/2022
I managed to relax, but I'll take the higher dosage next time. One small downside. I didn't receive the email for the fête de la musique promo.
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gilles
Rating: 5 out of 5
following a purchase from 10/06/2022
I smoke a CBD after eating in the evening, it is a small moment of relaxation very appreciable ...
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Fr?d?ric
Rating: 5 out of 5
following a purchase from 10/06/2022
Meilleures site de cbd je veux rien savoir d'autre
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philippe
Rating: 4 out of 5
following a purchase from 10/06/2022
Very good flowers, effective, greasy and the effects are there?
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Response from 321cbd
Your support is greatly appreciated and we thank you for your feedback. Your request has been forwarded to our customer service department. The entire 321 CBD team works year-round to provide you with the best possible service. As customer satisfaction is our priority, our customer service department has scheduled a new shipment with an additional package due to the dispute encountered previously. The 321CBD team.
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cliente
Rating: 5 out of 5
following a purchase from 10/06/2022
Top quality!
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Un client H.
Rating: 5 out of 5
following a purchase from 10/06/2022
Even if the Trim is of inconsistent quality, the customer service is top-notch!
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Julien C.
Rating: 5 out of 5
following a purchase from 09/06/2022
Super everything is there and fast service
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Magali G.
Rating: 5 out of 5
following a purchase from 09/06/2022
Cbd oil with a nice texture and pleasant taste. I'm very satisfied.
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evelyne P.
Rating: 5 out of 5
following a purchase from 09/06/2022
The product met my expectations and the delivery was perfect!
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Audrey C.
Rating: 5 out of 5
following a purchase from 09/06/2022
Very satisfied with the products and delivery.
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Marianne
Rating: 5 out of 5
following a purchase from 09/06/2022
I'm happy and very satisfied In addition to new varieties that I was able to test and that helps me even more in my chronic disease Bravo for the site for its diversity in products Satisfied with fast and efficient deliveries
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Candy J.
Rating: 5 out of 5
following a purchase from 08/06/2022
merci, avec les soucis que j'ai en se moment avec ce produit mon stress et ma fatigue son moins dure a gérer
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Cécile
Rating: 5 out of 5
following a purchase from 08/06/2022
Impeccable, as usual! Thank you so much!
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BleuBleuratramheu
Rating: 5 out of 5
following a purchase from 07/06/2022
Good products, as described, sent quickly and very good loyalty system Bravo????????
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Client J.
Rating: 4 out of 5
following a purchase from 07/06/2022
Fast delivery, good value for money. So why not 5*? The packaging (bubble envelope) is not sufficient ... arrived once opened and a second time, rescotched by mail, for me, it becomes imperative to take solid envelopes or taped on all 4 sides. Otherwise... I remain faithful it's di almost perfect. Thank you 321 cbd ??????
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this issue and hope to resolve it quickly and correctly. The 321CBD team.
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Vieira D.
Rating: 5 out of 5
following a purchase from 07/06/2022
Quick delivery
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sébastien G.
Rating: 5 out of 5
following a purchase from 07/06/2022
Excellent value for money
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Laetitia E.
Rating: 3 out of 5
following a purchase from 07/06/2022
Hello I ordered after having a bad impression on a product so I don't stay on a bad impression, so I took back the afghan resin and this one is at the top and the Ringo's gift in 25g,I liked the little gift with it but one problem and not the least IT'S TOO OUT OF STOCK but too much I'm used to being at the cbd farm which are rarely out of stock but nevertheless I can have a delivery the next day there I have to make sure not to be out of stock and that 321 cbd is out of stock often and what's missing you have to wait and I take the cbd that's out of stock. I take the cbd because I'm ill and the afghan resin 40% for my pain is top and I don't need to increase the morphine or even take the rapid morphine so I found a good product for ringo's it surprised me because I didn't really believe in it and given that the rate is high I told myself it was a scam and it's not. So I have 2 choices of online stores except that you're out of stock with far too many out-of-stocks considering the choice you offer and it's a shame frankly. Too long for colissimo and still out of stock and frankly you have to keep customers coming back too!!!! And as for the resin, I'm going to recommend some more, hoping that there won't be too many shortages, and certain varieties of flowers, because at the moment you have a high percentage of cbd and your shortages are very problematic for me as a patient, and it was thanks to high-dose cbd that I stopped taking the drug, so that's why my note: PERMANENT SHORTAGES!!!!! IN THE HOPE THAT MY MESSAGE WILL HELP YOU TO IMPROVE AND THAT YOUR STOCKS WILL BE AVAILABLE. Best regards.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers and meet their needs. This enables us to improve and prosper. The entire 321CBD team.
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Momo
Rating: 5 out of 5
following a purchase from 07/06/2022
Top of the top! Perfect: Quality, Price and Service :o)
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AD
Rating: 2 out of 5
following a purchase from 06/06/2022
Having already ordered from 321 cbd, I ordered from them again. Unfortunately, the delivery time was twice as long, i.e. 1 week. As a result, I would be more reluctant to place new orders as I had originally intended to do.
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Response from 321cbd
Thank you for taking the time to bring this to our attention. We use your feedback to improve and make sure this doesn't happen again. :) Packages are dispatched within 48 hours (working days) for orders placed and paid for before 2:00 pm. Orders placed after 2:00 pm on Fridays and at weekends will be dispatched the following Monday. As far as delivery times are concerned, we are dependent on our service provider Colissimo. Some sorting centers in different regions may experience delivery delays. Your EUSQKQJKS order placed on 09.06.22 at 22:18 was picked up the next day, Friday 10.06.22. On Monday your parcel resumed its routing so that you met a good reception on Wednesday 15.06.22.
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kristof T.
Rating: 2 out of 5
following a purchase from 06/06/2022
Delivery in more than 48h and already 2 times contacted for complaints and never any answer.
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Response from 321cbd
We set ourselves high standards and are sorry to hear that they were not met during your interaction with our company. Following your complaint to our customer service department on 09.06.22 at 19:25, you received a reply the very next day, on 10.06.22 at 09:26. As explained in our previous exchanges, for all orders placed before 2pm from Monday to Friday, shipment is made the same day and delivery is effectively 48 hours (except for postal delays beyond our control). 48H delivery is effective from the moment your order is shipped. Due to the bank holiday on Monday June 6, your SSZHRCRMJ order placed on 04.06.22 was prepared and dispatched as soon as we returned to our premises on 07.06.22. According to the colissimo tracking system, the estimated delivery date is 10.06.22. We are sorry to hear that your experience was disappointing, we really appreciate that you brought this problem to our attention. The 321CBD team.
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Bernard T.
Rating: 5 out of 5
following a purchase from 06/06/2022
Ringo 24.7% is an excellent product. I've never found a better flower anywhere else!
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Elodie
Rating: 5 out of 5
following a purchase from 06/06/2022
Always top quality, top customer service, always attractive promotions!
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Bilel L.
Rating: 5 out of 5
following a purchase from 06/06/2022
A promotion offering 50% seemed misleading to me, so I immediately thought of a scam site, but I gave it a try anyway. Well, I was very pleasantly surprised when I received my order on time (quite quickly, in fact), so I told people about it and I recommend this site.
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