The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.
A big thank you for your feedback! Reading that you are fully satisfied makes us very happy and brings a big smile to the whole team.
Guaranteeing you high-quality products and impeccable service is the absolute priority of our CBD shop. Knowing that we have met all your expectations during your online CBD purchase is a magnificent reward for all of us!
We will continue to give our best so that each order is a true success, and thus always remain the best CBD site in your eyes.
See you very soon for new discoveries!
The 321CBD team
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Nathalie S.
Rating: 3 out of 5
following a purchase from 06/08/2026
Very good quality price ratio
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Response from 321cbd
Hello Nathalie,
A big thank you for your feedback. We are delighted to read that you appreciate the excellent quality/price ratio of our products!
However, we notice your 3-star rating. Guaranteeing you an impeccable experience and exceptional products is the absolute priority of our CBD shop. Please feel free to share your suggestions or contact our customer service to let us know what might have been missing during your online CBD purchase to achieve the maximum rating!
We will continue to give our best every day to surprise you with your next order, and thus become the best CBD site in your eyes.
See you very soon!
The 321CBD team
M
Mário Jacinto C.
Rating: 3 out of 5
following a purchase from 25/07/2026
Very well
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Response from 321cbd
Hello Mário,
A big thank you for your feedback! We are delighted to know that your experience went "very well".
However, we notice your 3-star rating. The total satisfaction of our customers being the absolute priority of our CBD shop, we love to learn and constantly improve. If you have any suggestions or if any detail could have been even better during your online CBD purchase (whether on our flowers, oils, or delivery), please do not hesitate to let us know!
Our customer service is at your complete disposal to discuss with you. We will do our best to turn these 3 stars into a magnificent 5/5 during your next order, and thus always remain the best CBD site in your eyes.
See you very soon!
The 321CBD team
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Vulquain Jérôme V.
Rating: 4 out of 5
following a purchase from 12/07/2026
A bit too many branches!
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Response from 321cbd
Hello Jérôme,
A big thank you for taking the time to share your opinion with us.
We are sincerely sorry to learn that you found a bit too many branches in your bag. We pay particular attention to the trimming of our flowers to offer you dense and clean buds. Your comment is immediately forwarded to our preparation and quality control team to enhance our vigilance during packaging.
Offering you exceptional flowers and an impeccable experience is the absolute priority of our CBD shop. If this inconvenience impacted your enjoyment of your online CBD purchase, do not hesitate to contact our customer service so that we can make a gesture during your next order!
We will do what is necessary to ensure that your next session is impeccable and thus always deserve to be the best CBD site in your eyes.
See you very soon!
The 321CBD team
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Audrey A.
Rating: 4 out of 5
following a purchase from 07/07/2026
Very good value for money, especially with frequent promotions. Fast shipping. Too bad home delivery has become chargeable.
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Response from 321cbd
Hello Audrey,
A big thank you for your very detailed feedback! We are really delighted to read that you appreciate the excellent value for money of our products, the speed of our shipments, and our frequent promotions.
Regarding home delivery, we completely understand your remark. Due to the rising costs of carriers, we have indeed had to adjust our pricing grids to avoid passing these costs onto the price of our flowers and resins. However, we have good news: please note that home delivery remains entirely free for purchases over €89!
Our tip to save: Don't hesitate to group your orders or take advantage of our regular promotions to reach that €89 threshold and benefit from free home delivery when purchasing CBD online. Additionally, delivery to a pickup point remains a very advantageous and accessible alternative on our CBD shop!
Your feedback is extremely valuable to us to adapt our services and continue to offer you the maximum benefits, so we can always remain the best CBD site in your eyes.
See you very soon to enjoy our upcoming offers!
The 321CBD team
J
Jimmy L.
Rating: 3 out of 5
following a purchase from 28/06/2026
the triple has a very strange smell chocolate or caramel .not great
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Response from 321cbd
Hello Jimmy,
Thank you for your feedback and we are pleased to know that you are generally satisfied. We take your comment regarding the smell of the product into account and hope that you will find satisfaction in your future experiences with us.
Best regards,
The 321cbd team
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Vincent D.
Rating: 3 out of 5
following a purchase from 25/06/2026
Good quality of products. Fast delivery. Very satisfied
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Response from 321cbd
Hello Vincent,
A huge thank you for this great overall feedback! We are really delighted to read that you are very satisfied with the quality of our products as well as the speed of our delivery.
Guaranteeing you exceptional items shipped in the blink of an eye is the number one goal of our CBD shop. Knowing that our mission has been accomplished brilliantly during your online CBD purchase is the best reward for the entire team!
We will continue to give our best to offer you an always perfect experience and thus remain the best CBD site in your eyes.
See you very soon to prepare your next order!
The 321CBD team
V
Virginie L.
Rating: 3 out of 5
following a purchase from 19/06/2026
Transport time is way too long but the team is responsive when it comes to answering on the ongoing issue
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Response from 321cbd
Hello Virginie,
Thank you for your feedback and we are pleased to know that our team was able to respond quickly to your questions. We take your comments on the transport time into account and will continue to work to improve this experience.
Best regards,
The 321cbd team
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Laurent C.
Rating: 3 out of 5
following a purchase from 17/06/2026
The quality of the CBD is very nice, the branches less so. Out of the 20 grams received, about 8 grams are branches. That makes the rest expensive. Not sure I would recommend.
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Response from 321cbd
Hello Laurent,
Thank you very much for taking the time to share your opinion. We are delighted that you appreciated the quality of our CBD and we take note of your feedback regarding the branches. We sincerely hope to see you again soon to offer you an even more satisfying experience.
Best regards,
The 321cbd team
S
Selina W.
Rating: 4 out of 5
following a purchase from 10/06/2026
Good
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Francis Z.
Rating: 4 out of 5
following a purchase from 28/04/2026
Several messages informed me of the arrival of my package and a last one informed me of its delay. Ok, May 1st, but today is the 4th. Where is it? I give 4 stars because I have always been well served by 321cbd and this delay is certainly due to the carrier.
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Response from 321cbd
Hello Francis,
After verification, your package was delivered today. The successive messages announcing its arrival and then its delay are likely related to the public holiday on May 1st.
We are pleased that the situation has now been resolved and thank you for your understanding as well as for your 4 stars. We remain at your complete disposal.
The 321CBD team
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Lukas K.
Rating: 2 out of 5
following a purchase from 21/04/2026
My order is far too late. I ordered last week and now a week has passed and nothing has come until today
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Ali M.
Rating: 4 out of 5
following a purchase from 17/04/2026
Very good
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Response from 321cbd
Hello Ali,
Thank you so much! Your satisfaction is our greatest reward. We are thrilled to hear that you had a "very good" experience with us. As a premier CBD shop, we strive to remain the best CBD site for your needs by providing top-quality products and service. We look forward to seeing you again for your next buy CBD online! Have a wonderful day!
The 321CBD Team
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Dominique L.
Rating: 4 out of 5
following a purchase from 13/03/2026
Satisfied but the delivery time is not respected...
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Response from 321cbd
Hello Dominique, thank you for your satisfaction nonetheless. We apologize for the delivery delay and are working to improve our timelines. Thank you for your understanding.
The 321CBD team
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David G.
Rating: 2 out of 5
following a purchase from 08/04/2026
Fleur très sèche, et livraison en plus de 1jour.
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Michaël G.
Rating: 4 out of 5
following a purchase from 16/02/2026
Good value for money
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Response from 321cbd
Hello Michaël,
Thank you very much for your feedback! We are delighted to read that you appreciate our quality-price ratio, as providing excellence at the fairest price is a priority for us. See you very soon!
The 321CBD team
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Tanguy C.
Rating: 4 out of 5
following a purchase from 17/02/2026
Very good
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Response from 321cbd
Hello Tanguy,
A big thank you for your feedback! It's a pleasure to know that everything suits you perfectly. We'll see each other very soon in our shop!
The 321CBD team
N
Nathalie C.
Rating: 4 out of 5
following a purchase from 02/02/2026
It is very unfortunate that free delivery is no longer available at home as before. Not everyone has a pickup point close to their home!
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Response from 321cbd
Hello Nathalie,
Rest assured: home delivery of CBD is still available! It is actually free for purchases over €89. It's the ideal solution to receive your CBD flowers and oils directly at your home, quickly and at no cost.
The 321CBD team.
G
Guillaume B.
Rating: 3 out of 5
following a purchase from 30/01/2026
I was fully satisfied when the delivery was made by post in Colissimo but since it has been delivered by DPD I am much less so.
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Response from 321cbd
Hello Guillaume,
We regret that this change of carrier does not satisfy you. To offer you a better experience, we have just added Chronopost! It’s the ideal option for fast and reliable CBD delivery of your CBD flowers. We hope to regain your full trust during your next visit to 321CBD.
The 321CBD team.
S
Stephane B.
Rating: 4 out of 5
following a purchase from 24/01/2026
Nothing to say
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Response from 321cbd
Hello Stéphane,
Thank you for taking the time to share your feedback on our site "321cbd". Your rating of 4 stars encourages us to continue improving our services and to provide you with an even more satisfying experience. Please feel free to share your suggestions to make your experience even better.
G
Guillaume L.
Rating: 4 out of 5
following a purchase from 22/01/2026
SATISFACTORY DURING promotional period
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Response from 321cbd
Hello Guillaume,
Thank you very much for your feedback and your rating! We are delighted that you found our products satisfactory, especially during the promotional period. Your opinion is valuable and helps us improve. Please feel free to share your ideas or suggestions to make your experience even better.
Best regards,
The 321cbd team
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Alain M.
Rating: 3 out of 5
following a purchase from 19/01/2026
Crumbles really badly
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Vanessa V.
Rating: 4 out of 5
following a purchase from 10/01/2026
Quality and correct price but the delivery is not what I experienced when I discovered the site over 3 years ago.
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Response from 321cbd
Hello Vanessa,
Thank you for your loyalty for 3 years! We understand your requirement for delivery. To achieve a fast and efficient CBD delivery, we have just integrated Chronopost. Take advantage of it for your next CBD purchase :)
Best regards,
The 321CBD team.
C
Cecile N.
Rating: 4 out of 5
following a purchase from 04/01/2026
I have been ordering from 321 CBD for years, I recommend it 100%! However, they should change their delivery company, DPD are the worst players in France when it comes to delivery and their commitment to deliver in 48 hours is rarely honored.
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Response from 321cbd
Hello Cécile,
We sincerely thank you for your loyalty and your recommendation of our site 321cbd. We are delighted to hear that you appreciate our products, and we take note of your comments regarding the delivery company. We are constantly working to improve our service, and your feedback helps us identify areas to optimize. Therefore, we will soon be offering you another carrier (in addition to DPD). This will improve our service and you will be able to select the carrier most suited to your geographical area.
Thank you and see you soon.
The 321CBD team
G
Gabriel M.
Rating: 4 out of 5
following a purchase from 23/12/2025
GOOD AND CHEAP ... THEREFORE SATISFACTORY
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Response from 321cbd
Hello Gabriel,
We sincerely thank you for your positive review and for the score of 4/5 that you gave us. We are delighted to learn that you find our products both high quality and accessible. Your satisfaction is our priority, and we hope to see you again soon on our site 321cbd. Please feel free to share your suggestions to further improve your experience.
Best regards,
The 321CBD team
P
Pierre B.
Rating: 4 out of 5
following a purchase from 13/12/2025
Relaxation, relaxation and calm are on the agenda. Too strong to be smoked or vaped, in infusion it's ideal
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Response from 321cbd
Hello Pierre, we thank you for your positive feedback and are delighted to learn that our products bring you relaxation and calm. Your feedback on the infusion is particularly appreciated and we hope to continue meeting your expectations. Please feel free to reach out to us for any questions or additional information.
S
Sandrine D.
Rating: 2 out of 5
following a purchase from 05/12/2025
Fast shipping is okay, quality is poor
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Florian M.
Rating: 3 out of 5
following a purchase from 24/11/2025
For a herb called power, the experience is disappointing
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Yvan B.
Rating: 4 out of 5
following a purchase from 21/11/2025
I remove one star because the carrier is catastrophic. Still nothing received after 10 days. But 321CBD has been responsive.
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Response from 321cbd
Hello Yvan,
Thank you very much for your feedback and your rating of 4/5. We are sorry to hear that you encountered problems with the carrier and we completely understand your frustration. We are doing our best to ensure a quick delivery of your CBD products and we regularly work with our partners to improve this service. That is why we will soon be adding a new carrier to our site (in addition to DPD).
We are delighted that you appreciated our responsiveness and hope that your order will reach you soon. Please do not hesitate to contact us for any further questions.
Best regards,
The 321CBD team
J
Jean Pierre L.
Rating: 4 out of 5
following a purchase from 20/11/2025
Delivery location changed by the delivery company
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Response from 321cbd
Hello Jean-Pierre,
Thank you very much for your positive feedback and your rating of 4/5. We understand that the change of delivery location may have caused inconvenience. Your satisfaction is our priority, and we will forward your comment to our delivery service to improve the experience of our customers. Please do not hesitate to contact us if you have any other questions or suggestions.
Best regards,
The 321CBD team
S
Simon K.
Rating: 2 out of 5
following a purchase from 04/11/2025
No effect for me, pleasant taste but nothing more.
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Laurent R.
Rating: 2 out of 5
following a purchase from 03/11/2025
Forced to scrape the gold color film off the pieces of part of the order. Not acceptable!
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Pierre M.
Rating: 2 out of 5
following a purchase from 13/10/2025
Package sent 15 km from my home whereas I requested home delivery.
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Response from 321cbd
Hello Pierre,
Thank you for taking the time to share your opinion. We are sorry to learn that the delivery did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly for any assistance regarding your order.
Best regards,
The 321CBD team
C
Claudine P.
Rating: 3 out of 5
following a purchase from 17/09/2025
package not complete upon delivery, but received a new package quickly
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Response from 321cbd
Hello Claudine,
Thank you for taking the time to share your feedback. We are sorry to hear that your initial package was incomplete, but we are glad to know that you received a new package quickly. Your feedback is valuable and helps us improve our services. Please feel free to contact us again if you have any other questions or suggestions.
Best regards,
The 321cbd team
D
David D.
Rating: 3 out of 5
following a purchase from 07/09/2025
An online store with good products, but the delivery (DPD) was deplorable: I had to call, email, for four days to finally get a trace of the package, which arrived damaged and of course opened.
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Response from 321cbd
Hello David,
Thank you for your feedback and we are sorry to hear that you encountered issues with the delivery of your order. Your feedback is valuable and we will pass this information on to our logistics department to improve our collaboration with DPD and ensure a better delivery experience in the future. Please do not hesitate to contact us directly if you have any other concerns.
R
Rocquet A.
Rating: 2 out of 5
following a purchase from 14/08/2025
Disappointed with my last order, yet I have been a loyal customer for a very long time. In my last order, I was missing a 5g flower bag, which is not nothing, a loss of €32 because there was no way to contact to claim. Very disappointed, I will look elsewhere next time.
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Christophe M.
Rating: 2 out of 5
following a purchase from 02/08/2025
I was not delivered to the requested address. You delivered to a relay point. I am giving you my delivery address again. ABV. Monnehaye Christophe 28 rue Jean Jacques mention cellule 6 PMI 2 80000 Amiens. To this day, I still have not received this order. I am waiting for your news. Thank you.
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Jerome K.
Rating: 4 out of 5
following a purchase from 28/07/2025
Correct but the quality has decreased a bit and free delivery was not available
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Lapierre G.
Rating: 4 out of 5
following a purchase from 14/07/2025
Top
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Benjamin D.
Rating: 4 out of 5
following a purchase from 11/07/2025
Good, fairly quick delivery.
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